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Hotel El Castillo La Ciudadela Marbella

4.0 star property

Photo gallery for Hotel El Castillo La Ciudadela Marbella

Exterior
Reception
Exterior
Deluxe Room
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
Plaza de San Bernabe, Marbella, 29601
  • Place, Orange Square
    ‪2 min walk‬
  • Place, Venus Beach
    ‪5 min walk‬
  • Place, Marbella Marina
    ‪10 min walk‬
  • Airport, Málaga (AGP)
    ‪34 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Interior Room

Double Interior Room

Double Interior Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Marbella

At Hotel El Castillo La Ciudadela Marbella you'll be within steps of Church of the Incarnation and Orange Square. Highlights at this hotel include free continental breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Marbella City Centre hotel include Puerto Banús Beach and Marbella Marina.

What's nearby

  • Orange Square - 2 min walk - 0.2 km
  • Church of the Incarnation - 2 min walk - 0.2 km
  • Venus Beach - 5 min walk - 0.5 km
  • Marbella Marina - 10 min walk - 0.9 km
  • Fontanilla Beach - 13 min walk - 1.1 km

Getting around

  • Fuengirola Boliches Station - 22 min drive
  • Málaga (AGP) - 51 min drive

Restaurants

  • ‪Churrería Ramón - ‬2 min walk
  • ‪Café Flore - ‬2 min walk
  • ‪Boötes - ‬3 min walk
  • ‪The Farm - ‬3 min walk
  • ‪Kafein Coffee & Kitchen - ‬3 min walk

About this property

Hotel El Castillo La Ciudadela Marbella

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Hotel El Castillo La Ciudadela Marbella also features multilingual staff, laundry facilities, and a front desk safe. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marbella hotel.

  • 15 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel El Castillo La Ciudadela Marbella offers 15 accommodations with tablet computers and minibars. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Marbella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 84 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(984 ft away; open 24 hours)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Castillo La Ciudadela Marbella
Hotel El Castillo La Ciudadela Marbella Hotel
Hotel El Castillo La Ciudadela Marbella Marbella
Hotel El Castillo La Ciudadela Marbella Hotel Marbella

Frequently asked questions

What is the cancellation policy at Hotel El Castillo La Ciudadela Marbella?

Hotel El Castillo La Ciudadela Marbella offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel El Castillo La Ciudadela Marbella?

Yep, Hotel El Castillo La Ciudadela Marbella is a short 9-minute walk from Venus Beach.

What makes Hotel El Castillo La Ciudadela Marbella a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel El Castillo La Ciudadela Marbella.

Is Hotel El Castillo La Ciudadela Marbella family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel El Castillo La Ciudadela Marbella is a hit with families.

Does Hotel El Castillo La Ciudadela Marbella serve breakfast?

Yeah, complimentary continental breakfast is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel El Castillo La Ciudadela Marbella?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel El Castillo La Ciudadela Marbella?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel El Castillo La Ciudadela Marbella?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Castillo La Ciudadela Marbella?

No, pets are not allowed.

Hotel El Castillo La Ciudadela Marbella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, fantastic service and in a great area in old town. Wonderful views from the terrace also. Will certainly return.

10/10 Excellent

salila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service and attention to detail. Small and intimate but very stylish
Stayed 2 nights in Nov 2022

10/10 Excellent

Rosemary Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely boutique hotel is set in the old town of Marbella amongst the pretty streets, squares and many restaurants and shops. The staff are so helpful and welcoming.
Stayed 6 nights in Nov 2022

8/10 Good

DIANNE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having read the other 5 star reviews for this property I’m wondering if my expectations were too high? Aesthetically the hotel is fantastic, beautifully renovated with high attention to detail but on arrival we were very underwhelmed and felt quite unwelcome at check in. The receptionist was very abrupt and unfriendly. We had booked a junior suite for extra space and were very disappointed. It was very small and had no seating area, just a tiny coffee table with one chair. Certainly not a junior suite just a small hotel room. We are light sleepers and had booked the room as it was advertised as soundproofed however this was certainly not the case!! The rooms were situated round an open courtyard which led down to the reception, on one night we were kept awake all night by the constant pinging of incoming texts on the night receptionists mobile, on another night the receptionist was chatting loudly from 3am to 5 am to another person, eventually my husband had to go out and ask them to be quiet. Breakfast was served on a beautiful roof terrace, the food was fresh and delicious, but very little choice and we were served exactly the same food every morning. We were served fresh bread with no butter. On 3 mornings I asked for butter and was kept waiting 10 minutes. I had to remind the server on 2 occasions as she seemed to have forgotten. Although it wasn’t busy at all with only about 4 other tables occupied. All in all a beautiful hotel but poor customer service.
Stayed 4 nights in Oct 2022

10/10 Excellent

Bahar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in the heart of Marbella! Everything was perfect it is now one of my favourite places I’ve ever been to. My room had the most charming balcony facing an old church. The rooftop is stunning and the food there was incredible
Stayed 5 nights in Jul 2022

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20 year Anniversary

Wonderful Boutique Hotel, location could not be better in the heart of Old Town Marbella. Great, friendly, helpful and professional staff, both in the reception and in the very nice and cozy restaurant where the food was really good. Also the interior and design details were fantastic, highly recommended!
Stayed 4 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

ANNE-MARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est top, hôtel rénové de façon impeccable, ayant respecté le style local avec des touches de modernité de très bon goût. Personnel très agréable et serviable. Juste à savoir qu’il est impossible d’arriver devant l’hôtel en voiture (piétons) parking à 5 minutes. Merci pour ce séjour à un prix défiant toute concurrence grâce à une offre expédia
Stayed 2 nights in Sep 2022

10/10 Excellent

hilde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Marit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022