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Aparthotel

Shangri-La Residences at the Fort, Manila

Property class: 4

Photo gallery for Shangri-La Residences at the Fort, Manila

A modern urban plaza with tall buildings, palm trees, and a café area.
A modern hotel room with a dining area, a sofa, a TV, and a large window with a city view.
A modern high-rise building with illuminated windows and a prominent sign at the top.
A modern living room with a sofa, armchairs, a coffee table, and a view of the cityscape through large windows.
A modern hotel lobby with wooden shelving displaying various items, a central bar area, and a seating area with tables.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
30th Street, Corner 5th Avenue, Bonifacio, Taguig, Manila, 1634
  • Place, Bonifacio High Street
    ‪2 min walk‬
  • Place, The Mind Museum
    ‪2 min walk‬
  • Place, BGC Arts Center
    ‪8 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

View all photos for One Bedroom Residences

A modern hotel room with a dining area, a sofa, a TV, and a large window with a city view.

One Bedroom Residences

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Three Bedroom Residences

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Three Bedroom Residences

  • City view
  • 239 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Residences

A modern living room with a sofa, armchairs, a coffee table, and a view of the cityscape through large windows.

Two Bedroom Residences

  • City view
  • 143 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Residence

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Residence

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Residence

Living area

Two-Bedroom Residence

  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Three-Bedroom Residence

1 bedroom, premium bedding, in-room safe, desk

Three-Bedroom Residence

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Taguig

Shangri-La Residences at the Fort, Manila places you in the centre of Taguig, connected to a shopping centre and within a short 5-minute stroll of Bonifacio High Street and Burgos Circle. Highlights at this family-friendly aparthotel include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi and 3 bathrooms. A kitchen comes equipped with a fridge, a microwave and a dishwasher, and 24-hour room service is also available. Nice touches to enhance your stay include a soaking tub and bathrobes, while premium bedding and a pillow menu invite a good night's rest. A living room, a dining area and a separate bath and shower are also available. Limited housekeeping is available. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, High Street Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the aparthotel. Enjoy the 2 outdoor tennis courts, 24-hour gym and kids' club plus access to free bike hire. 17761 square feet (1650 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bonifacio Global City aparthotel include SM Mall of Asia and Venice Grand Canal Mall.
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What's nearby

  • Bonifacio High Street - 2 min walk - 0.2 km
  • The Mind Museum - 2 min walk - 0.2 km
  • Burgos Circle - 5 min walk - 0.4 km
  • BGC Arts Center - 8 min walk - 0.7 km
  • Fort Bonifacio - 16 min walk - 1.4 km

Getting around

  • Guadalupe Station - 3 min drive
  • Gil Puyat Station - 6 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Din Tai Fung 鼎泰豐 - ‬3 min walk
  • ‪Wolfgang’s Steakhouse - ‬3 min walk
  • ‪Brotzeit - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Shangri-La Residences at the Fort, Manila

Shangri-La Residences at the Fort, Manila offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 17761 square feet (1650 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Shangri-La Residences at the Fort, Manila. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Taguig aparthotel is smoke free.

  • 97 guestrooms or units
  • 7 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 17761 sq ft of conference space
  • 1650 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Shangri-La Residences at the Fort, Manila offers 97 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Taguig aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on weekdays only.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

A modern high-rise building with illuminated windows and a prominent sign at the top.
Shangri-La The Fort, Manila
Bonifacio Global City
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.7 out of 5, Exceptional, 892 reviews
The price is AU$457
includes taxes & fees
28 Aug - 29 Aug
Shangri-La The Fort, Manila

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Pool loungers
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (PHP 100 per day)
  • Valet parking on site (PHP 100 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Canton Road
  • High Street Cafe
  • High Street Lounge
  • Raging Bull Chophouse
  • Samba

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,700 for adults and PHP 850 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 7 restaurants
  • A poolside bar
  • Chef service
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillow menu
  • Premium bedding

Bathroom

  • 3 private bathrooms
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 17,761 square feet of conference space
  • Business centre
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 18 kg per pet
  • Fee: PHP 2,500 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Litter boxes
  • Off-leash area
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour health club
  • Basketball
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Racquetball/squash
  • Shopping
  • Supervised activities for children
  • Hiking/biking trails nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 97 units
  • Banquet hall
  • Free bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2500 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 6000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1700 for adults and from PHP 850 for children
  • Airport shuttle fee: PHP 3045 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: PHP 100 per day
  • Valet parking fee: PHP 100 per day
  • Pet fee: PHP 2500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shangri-La Residences Fort Manila Aparthotel Taguig
Shangri-La Residences Fort Manila Aparthotel
Shangri-La Residences Fort Manila Aparthotel Taguig
Shangri-La Residences Fort Manila Aparthotel
Shangri-La Residences Fort Manila Taguig
Aparthotel Shangri-La Residences at the Fort, Manila Taguig
Taguig Shangri-La Residences at the Fort, Manila Aparthotel
Shangri-La Residences at the Fort, Manila Taguig
Shangri-La Residences Fort Manila
Aparthotel Shangri-La Residences at the Fort, Manila
Shangri La Residences at the Fort Manila
Shangri Residences Fort Manila
Shangri-La Residences at the Fort, Manila Taguig
Shangri-La Residences at the Fort, Manila Aparthotel
Shangri-La Residences at the Fort, Manila Aparthotel Taguig

Frequently asked questions

Is parking available at Shangri-La Residences at the Fort, Manila?

Yep, Shangri-La Residences at the Fort, Manila has a self car park for PHP 100 per day. A self car park is also available, for a fee.

Is there a spa on site at Shangri-La Residences at the Fort, Manila?

Yep, there is an onsite spa at Shangri-La Residences at the Fort, Manila. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Shangri-La Residences at the Fort, Manila have a pool?

Shangri-La Residences at the Fort, Manila has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Shangri-La Residences at the Fort, Manila?

This property features 2 outdoor pools, as well as a soaking tub and premium bedding.

What makes Shangri-La Residences at the Fort, Manila a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Residences at the Fort, Manila.

Is Shangri-La Residences at the Fort, Manila family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Residences at the Fort, Manila is a hit with families.

Are there hot tubs in the rooms at Shangri-La Residences at the Fort, Manila?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Residences at the Fort, Manila serve breakfast?

You bet, buffet breakfast is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Residences at the Fort, Manila?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Residences at the Fort, Manila?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Residences at the Fort, Manila?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Residences at the Fort, Manila?

Cats and dogs are welcome at Shangri-La Residences at the Fort, Manila, with dog exercise areas, food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Shangri-La Residences at the Fort, Manila Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Izah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, amazing helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, communication
Staff was great
Stayed 10 nights in Nov 2025
Verified review

8/10 Good

Selene

Liked: Check-in, communication
I would highly recommend due to the wonderful staff alone. The residences had a couple issues with maintenance and odor at check in. However the staff immediately got to work to resolve all issues and made our family stay unforgettable. Our family had an urgent trip home due to a death in our family and the staff at the shangrila made our stay very comfortable. The even gave our family a floral arrangement to take home and it really touched our heart at the level of attention and care they provided.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Nice property would recommend
Stayed 17 nights in Jul 2025
Verified review

8/10 Good

Flor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

T. EDWARD

Liked: Cleanliness, amenities, communication
Superb stay! Wonderful staff! Suite was super clean, although a tad musty. Love the food at Canton Road, room service was faster than the 30-45 minutes and equally tasty. Nespresso Machine!!!!! Washer is great all appliances clean and functional! Great location too! Planning to stay there again!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were excellent
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

john winston

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accessible to shopping and restaurants
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely amazing stay here with my family. Everyone in the front desk was terrific. Rica our house keeping pro was fantastic. So many great restaurants on this property, but Samba was our favorite. Our sever, Samantha was very attentive and helpful! They even brought a birthday cake for my daughter. Thank you all so much for making our time in the Philippines so comfortable. Great pool, gym and spa services as well!
In room breakfast.
Drinks from Samba.
Surprise Birthday cake for my daughter, courtesy of the front desk.
Gorgeous basketball court and gym.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved every bit of my stay. Will definitely return. Thank you to all the staff.
Stayed 25 nights in Nov 2024
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
The absolute best property in Manila. It’s perfect!
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’m like the soundproofed room, gym is excellent, very welcoming employees, beautiful lobby, felt safe like no one can just show up in front of your door, swimming pools, clean and the bake shop that serves delicious pastries and cakes.
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liwayway

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love the Shang’s residences, perfect location, and everyone is personable & professional. We’d like to mention a personal shoutout to Lenard, he serviced our apartment everyday. He was exceptional and he paid attention to details. Like when my husband was using a piece of paper for his mouse, and Lenard offered him a mouse pad.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Martin G

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like almost everything about this hotel except for the buffet breakfast. The Filipino food section is not impressive at all.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Dalmacio

Liked: Cleanliness, room comfort, communication

Highly recommended

The Residences are wonderful! The staff were very friendly, accommodating, and professional. The gym was amazing, the breakfast buffet at the hotel was also really good. The only thing that was disappointing was that there isn't any live music in the lounge like at other Shangri-La properties. But, I would highly recommend staying here.
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort, communication

Long stay

Very nice staff, accommodating! The property is well maintained. There's a bit of wear and tear but it's ok. It was perfect for our 11 nights stay as a family.
Stayed 11 nights in Mar 2023
Verified review

8/10 Good

Myra

Liked: Check-in, communication, listing accuracy
An absolutely beautiful hotel and the residence rooms are large and beautifully laid out. We arrived in Manila very early in the morning and knew that we wouldn’t be able to check in until 4 pm but we decided to drop off our bags at the hotel so that we could explore the city a bit. The front desk staff were so kind and accommodating. They made every effort to get us into a room sooner. I wasn’t feeling well for a few days due to the heat and jet lag. When they saw my husband without me, they asked how I was doing and if I needed anything. My husband was thoroughly impressed with the gym and the attendants. We’ve never seen a hotel gym that well equipped before. The only minor concerns that we had was with the cleanliness of the bathroom (mildew/soap scum in the shower) and the slight food odor in the kitchen. My husband and I didn’t cook while we stayed there, so the food we smelled was either from an adjacent apartment or from the range hood. Otherwise, we’d definitely stay at the Shangri-La Residences at the Fort again and would highly recommend it to others staying in BCG.
Stayed 9 nights in May 2026
Verified review

8/10 Good

Harold

Liked: Cleanliness
Property staff was clearly new and inexperienced. Level of management support was evident particularly from the guest service team. All employees demonstrated a desire to help but clearly weren't prepared
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Wilmar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property and amenities are exceptional. Location is prime, and staff are friendly. Some deferred maintenance in the rooms (stayed in two different units) that should be addressed to keep the units from a lower rating in the future. My only complaint is upon checkout I requested for an emailed receipt - that is still yet to be sent after almost 24hrs since checking out (it’s not in any of my inboxes)…And I was told the hold on my credit card would be released right away but my account still shows otherwise. Other than that, no other major issues.
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything went great, we are upgraded to 2-bed apartment which was huge and had everything we need (washer, dryer, iron). They are directly connected to hotel through the swimming pool and the excellent gym where they had indoor basketball court among others. Also great for kids as they have outdoor playground and kids center with bunch of activities. Overall, it was a satisfying experience, my only minor complaint is that they should provide laundry detergent as part of the amenities which they only provide for longer stay.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family staycation
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get the bill

I need the bill. I don't know can I get the bill of the days I stayed in Shangri LA.
Stayed 9 nights in Jun 2019
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is Perfect

Nice location, great for business travelers.
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ShangriLa Residences are in the same building as the ShangriLa Hotel and share the same gym and other amenities. The Residences are on lower floors versus the regular hotel rooms and do not have housekeeping services on weekends. A 1 bedroom residence is more than twice the size of a regular hotel room and the residence includes a kitchen (stove top, microwave, refrigerator, coffee maker, toaster, rice cooker, hot water, but no oven), and most importantly, a washer/dryer. Don’t expect to run too many loads through the washer/dryer. The unit takes a very long time to wash and dry. It is extremely quiet though. Overall, the Residences is great if you are planning a longer stay in BGC.
Stayed 5 nights in Jan 2018
Verified review

10/10 Excellent

Soukeyna

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 8 nights in Apr 2026