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4.3 out of 5

"The set up of the room is good but a bit dark could be lighting. Thanks " More

By a verified traveller on Wed 10 Jul 2019

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Hotel Description

A luxury stay in the heart of Pasig awaits you at Marco Polo Ortigas Manila. Within just a 15-minute stroll, you'll find popular places like Robinsons Galleria Mall and SM Megamall. Highlights at this hotel include 5 restaurants, a full-service spa, and an indoor swimming pool.

All 316 individually decorated rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, iPod docks, and first-run movies. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads, slippers, and free toiletries. Separate bathtubs and showers, coffee/tea makers, and free newspapers are also available.

A day of pampering at Flow can include massages and body scrubs. The restaurant, Cucina, is open for breakfast, brunch, lunch, and dinner. Vu's is the hotel's own lobby lounge, serving drinks along with light fare. Additionally, you'll find a health club, a conference center, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of airport pick-up service.

Within a 30-minute walk of this 5-star Ortigas Center hotel, attractions include Shangri-La Mall and Greenhills Shopping Center.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Continental Deluxe Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marco Polo Ortigas Manila ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marco Polo Ortigas Manila

Everyone (1) Couples (1)
4 out of 5
The set up of the room is good but a bit dark could be lighting. Thanks

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by FrankReichenbach_GM

We appreciate the time you shared with us in posting your review from your most recent visit to the Marco Polo Ortigas Manila. I am noting your comments and will review with our team how we can improve this aspect of our facilities. Sincerely, Frank Reichenbach General Manager

4 out of 5
Always enjoy staying at this hotel. 4 visits now.

Posted by , from Melbourne on 12 Apr. 2018

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Comment from Hotel Management

13 Apr. 2018 by Frank Reichenbach

Dear Redd, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We would like to extend our deepest gratitude for the continuous support and loyalty you have given us. It truly gives us great inspiration. Having you as our guest is our pleasure. Again, thank you very much. Looking forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager

5 out of 5

Excellent staff, beautiful premises

We started off our trip with a bit of a glitch, however the staff took swift action to remedy their error. We were indredibly happy with the staff, the facilities, wonderful restuarant and who can forget the cocktails! I would definitely stay again and would recommend this place to anyone!

Posted by on 3 Aug. 2017

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Comment from Hotel Management

18 Aug. 2017 by Frank Reichenbach

Dear Wotif,   Warm greetings from Marco Polo Ortigas Manila!   Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us. Having you as our guest is our pleasure.   Again, thank you very much. Looking forward to welcoming you back again soon.   Yours sincerely, Frank Reichenbach General Manager

Property Features

Marco Polo Ortigas Manila offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A library, tour/ticket assistance, and concierge services are also featured at the luxury Marco Polo Ortigas Manila. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. This 5-star Pasig hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 45 levels
  • 5 dining venues
  • Built in 2014
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (18.3 km / 11.4 mi)
  • Train station: Manila Santa Mesa Station (8.2 km / 5.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Marco Polo Ortigas Manila offers 316 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cucina - This restaurant serves breakfast, brunch, lunch, and dinner.

Lung Hin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Vu's - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Café Pronto - This café serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2089.30 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1650 for adults and PHP 825 for children (approximately)
  • Airport shuttle fee: PHP 2500.00 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PHP 2089.30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manila Ortigas
  • Marco Polo Manila
  • Marco Polo Manila Hotel
  • Marco Polo Manila Hotel Ortigas
  • Marco Polo Manila Ortigas
  • Marco Polo Ortigas
  • Marco Polo Ortigas Manila
  • Ortigas Manila
  • Ortigas Marco Polo
  • Marco Polo Ortigas Manila Metro Manila/Pasig, Philippines
  • Marco Polo Ortigas Manila Hotel Pasig
  • Marco Polo Ortigas Manila Hotel
  • Marco Polo Ortigas Manila Pasig
  • co Polo Ortigas Manila Pasig
  • Marco Polo Ortigas Manila Hotel
  • Marco Polo Ortigas Manila Pasig
  • Marco Polo Ortigas Manila Hotel Pasig

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.