JAZ Royal Palmariva

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Room options

About the area

Makadi Bay

A luxury stay in Makadi Bay awaits you at JAZ Royal Palmariva. Within a 20-minute stroll, you'll find Red Sea and Makadi Bay Beach. Highlights at this all-inclusive hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs along with access to the sauna and hot tub. The restaurant, Blue Lagoon, serves international cuisine and is open for breakfast and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also limited parking, along with the convenience of an area shuttle. .Attractions in proximity to this 5-property class Makadi Bay hotel include Mahmya and Marina Hurghada.

What's nearby

  • Makadi Bay Beach - 5 min walk - 0.5 km
  • Makadi Water World - 10 min drive - 4.2 km
  • Big Dayz Water Sport Center - 11 min drive - 8.7 km
  • Old Town Sahl Hasheesh - 23 min drive - 12.8 km
  • Desert Rose Aqua Park - 26 min drive - 30.0 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 45 min drive

Restaurants

  • ‪Al Nabila Restaurant - ‬8 min drive
  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬16 min drive
  • ‪Le Rivage Beach Restaurant - ‬16 min walk
  • ‪Lobby Bar at Labranda Royal Makadi - ‬19 min walk
  • ‪Reception at Jaz Makadi Oasis Resort - ‬16 min drive

About this property

JAZ Royal Palmariva

Luxury hotel on the beach, with 3 outdoor pools
JAZ Royal Palmariva is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At JAZ Royal Palmariva, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts.

This 5-star Makadi Bay hotel is smoke free.

  • 505 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars by the pool
  • 2496 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
JAZ Royal Palmariva offers 505 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon
  • Il Rondo
  • Trattoria Il Mar Rosso

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,496 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Azur
Royal Azur Makadi Bay
LABRANDA Royal Makadi Hotel
Royal Azur Resort Makadi Bay
Royal Azur Hotel Hurghada
Royal Azur Hurghada
LABRANDA Royal Hotel
LABRANDA Royal
LABRANDA Royal All Inclusive
LABRANDA Royal Makadi All Inclusive All-inclusive property
LABRANDA Royal All Inclusive All-inclusive property
Labranda Royal Makadi All-inclusive property
Labranda Royal All-inclusive property
Labranda Royal
All-inclusive property Labranda Royal Makadi Makadi Bay
Makadi Bay Labranda Royal Makadi All-inclusive property
All-inclusive property Labranda Royal Makadi
Labranda Royal Makadi Makadi Bay
LABRANDA Royal Makadi All Inclusive
Royal Azur Resort
Labranda Royal All Inclusive
Labranda Royal Makadi Hotel
Labranda Royal Makadi Makadi Bay
Labranda Royal Makadi All Inclusive
Labranda Royal Makadi Hotel Makadi Bay

Frequently asked questions

What is the cancellation policy at JAZ Royal Palmariva?

JAZ Royal Palmariva offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at JAZ Royal Palmariva?

Onsite parking is limited.

Are there any beaches close to JAZ Royal Palmariva?

Yep, JAZ Royal Palmariva is a short 17-minute walk from Makadi Bay Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at JAZ Royal Palmariva?

Yep, there is an onsite spa at JAZ Royal Palmariva. It has a hot tub, a steam room and a sauna. You'll enjoy services like body scrubs.

Does JAZ Royal Palmariva have a pool?

JAZ Royal Palmariva has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at JAZ Royal Palmariva?

JAZ Royal Palmariva features a private beach, 2 poolside bars and 3 outdoor pools.

Does JAZ Royal Palmariva serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at JAZ Royal Palmariva?

No, JAZ Royal Palmariva does not offer an airport shuttle service.

Is there a bar or restaurant at JAZ Royal Palmariva?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JAZ Royal Palmariva?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at JAZ Royal Palmariva?

No, pets are not allowed.

JAZ Royal Palmariva Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 131 reviews
Rating 8 - Good. 49 out of 131 reviews
Rating 6 - Okay. 13 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff . Very clean
Stayed 3 nights in May 2025

6/10 Okay

Stuart

Liked: Cleanliness
Disliked: Staff & service
Clean, good pools...staff sullen or just plainly uninterested. Very average overall. Not sure I would return. No VIP experience whatsoever.
Stayed 4 nights in Dec 2024

6/10 Okay

Gurmeet Singh

Travelled with family
Liked: Cleanliness
Except food, everything else was average. It is definitely not 5 star property. We paid extra for the five star stay at Labranda Royal but were disappointed with the amount of money spent. Taxi service at hotel was five times expensive than private service outside. Some parts of the beach were not part of the all inclusive deal e.g. love sign side.
Stayed 4 nights in Dec 2024

6/10 Okay

Sameena

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Christopher Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach.
Stayed 7 nights in Nov 2024

8/10 Good

Miroslav Fedor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 9 nights in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited beverage options in the all inclusive accomodation. Food festival was amazing
Stayed 5 nights in Jul 2023

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple of night pre joining a live aboard, great resort
Stayed 2 nights in Oct 2023

4/10 Poor

Maria

Stayed 1 night in Jun 2023

8/10 Good

Emily

10/10 Excellent

Remon Roskoaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service
Very nice resort with beautiful outdoor areas, big beach, pool and gardens. Very friendly staff and good entertainment. Food was good and changed every night. Indoors and furniture might need a touch up, but cleanliness was good.

8/10 Good

Sophia

Travelled with family
Liked: Staff & service, property conditions & facilities
This property had one major selling point because it had a number of restaurants. It was good for kids and adult alike. What I didn’t like is the extra charges - for ice cream and drinks at the beach bar. The hotel was not a 5 star hotel it was 4 star.
Stayed 7 nights in Nov 2022

10/10 Excellent

allan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, good food and plenty of things to do. Wound happily go again.
Stayed 7 nights in Nov 2022

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 14 nights in May 2022

2/10 Terrible

Chantelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not recommended for ALLERGY sufferers. On my last night, I booked the Italian restaurant at the hotel with guest relations at reception. Just like the other two bookings I had previously with other restaurants at the hotel, the guest relation staff added a note to my booking online to state nut allergy. I then attended the restaurant for the 9pm booking and mentioned to the waiter my nut allergy. The waiter stated just no desserts were suitable. I ordered chicken Caesar salad for my starter and for main the Olio Pasta (sauce on menu stated chilli, olive oil, garlic and parsley). I ate the starter and then it was around 20minutes until the main arrived. Within 5 minutes of starting to eat the main I felt the initial symptoms of an allergic reaction. I then went to reception and stated I needed an ambulance as I think I’m experiencing an allergic reaction. The receptionist stated it was 40 minutes to a hospital but they have a doctor on site who they would call. I spoke to the doctor on the phone explaining I have anaphylaxis and they came to me quickly and assessed me confirming I was in the initial stage of anaphylaxis. I was with the doctor from around 9.45pm - 2am and luckily survived. The meeting with Head Chef, Food Manager and Guest relations next day made me feel very emotional as I had a near death experience, had been too afraid to sleep since and then I was afraid to eat anything. They denied any nuts were in the food and that the recipe was in the Chef’s head.
Stayed 9 nights in Sep 2022

8/10 Good

Slobodan

Travelled with family
Liked: Cleanliness, property conditions & facilities

Nice but needs some improvement

We booked family room with two single beds and one king-size bed, but we got one king-size and one single bed. At the check-in conditions for the payment of the booking changed, we supposed to have deposit paid before arrival and rest before check in but that was not the case. We had to pay the full amount before check-in without explaination if someone pulled money or not for the deposit. After that during our stay it was nice. There need to do some more work around timetable for the animation activity since there is not information about that on the beach or around the pools. There should be more sunbeds around the pools since it is war in the morning to catch free sunbeds. Even it is Egypt I think that the name of the hotel should be earnet there is nothing Royal in the hotel. Dress code is not enforced even it is written. Towel change is late during dinner and should be before closing the pools. I think that service is little slow for this kind of hotel you need to get everything by yourself. Other thing that is kind of annoying are tours that are sold by the pool. The prices are sometime double than the real price. If this kind of seller is operating on the hotel ground the should be regulated by the hotel with offical price list and extra costs written on leaflet or in front of their shops. The shows and the other program is perfect. I really enjoyed my stay as much as I could because I was only 6 nights there. Hopefully you can improve somethings so it will be great.
Stayed 7 nights in Aug 2022

10/10 Excellent

youssef

Stayed 4 nights in Jul 2022

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to several all inclusive resorts before - Bahamas & Mexico- and found Labranda Royal on par with the rest. The general food is always impossible to make great, there was some hits and some misses, but the à la cart restaurants -in our case, Greek, French and Seafood- were EXCELLENT. The pools are clean and big, the rooms were spacious and comfortable. What stuck me the most was the hard working staff everywhere… at the reception, the lifeguards, the servers and bartenders… they made our trip wonderful and enjoyable. Thank you the Labranda team, we will come back and see you again. Special thanks to Uounan, Waleed and Khaled.
Stayed 1 night in Jun 2022

2/10 Terrible

wael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional staff , bad food , sometimes you find nothing to eat in their restaurant , totally overrated
Stayed 6 nights in Jun 2021

6/10 Okay

Hala

Travelled with family and small children
Liked: Cleanliness
I spent 3 days in labranda royal makadi every thing is ok but there is luxuries some point i want to mention beach is excellent becuse you can swim but itis boring no music or entertainment In all inclusive very bad quality of coffee milk and juices Food is ok but not excellent quality or variety Room is clean but with little bad smell from bathroom You can’t control the air conditioning Overall the stay was good
Stayed 3 nights in May 2022

2/10 Terrible

Rakan

Travelled with family
Disliked: Cleanliness, staff & service
Terrible staff with a lot of attitude, when we ask them something I have to ask several time, a lot of problems and miscommunication and false information from the management team, thanks to Saber Joseph head of security and Mostafa Abel Aty who helped pushing the staff to do their job, otherwise we would have left from the first day
Stayed 3 nights in Mar 2022

6/10 Okay

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok. Friend staff but the food was overall uninteresting and under seasoned. What you would expect of a all inclusive but the reason for my disappointment is that this is promoted as a 5 star resort. In my opinion it’s more of a 3.5/4. Not a bad experience but definitely not 5 star all around.
Stayed 7 nights in Mar 2022

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Horrible Management

I went to celebrate my birthday with my wife. My nephews and nieces are Makadi residents which meant they had access to the hotel. The management denied them access and called security. When I asked Sherif the manager and Mohamed at checkin the told me Hadi the general manager said no. I asked to meet that “Hadi” guy. Apparently he was too good for me. Later on they sent me a cake to my room. I returned the cake to them and wrote a letter to the general manager to shove it up his ass. I had to celebrate off site somewhere else. I couldn’t eat at the hotel. There is no valet service and I had to walk away with a foot injury. The whole experience was terrible. The lower staff were great. The management sucked. They don’t like us Americans or Egyptians apparently. I was told they only like Russians only. I was extremely disappointed of how discriminative they are. Because I said that’s not fair sherif walked me to coco loco, a side establishment and acted like he was doing me a favor to get me off the checkin counter. I was cordial ok but peeved. Not a hotel to stay in for me again. I’m going to raise holly hell on them with the department of tourism and the county commissioner. They haven’t heard the end of me yet. They have to learn their lesson. I had a terrible birthday experience.
Stayed 3 nights in Oct 2021