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SRNTY Sea Reef - Ex Serenity Alpha Beach

5.0 star property

Photo gallery for SRNTY Sea Reef - Ex Serenity Alpha Beach

A swimming pool with a gazebo, palm trees, and a sunset in the background.
A covered outdoor area with tables and chairs, a view of the beach, and a clear sky.
A spacious lobby with a marble floor, seating areas, and a staircase with a black railing.
A beachside resort with palm trees, sun loungers, and umbrellas.
A lobby with a checkered floor, a staircase, and a lobby bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Restaurant
The current price is AU$396
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
36 Km Makadi Bay, Makadi Bay, Red Sea
  • Place, Makadi Bay Beach
    ‪8 min drive‬
  • Place, Makadi Water World
    ‪15 min drive‬
  • Place, Desert Rose Aqua Park
    ‪36 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪55 min drive‬

Room options

View all photos for Valentine's Special Offer

A hotel room with a bed, two bedside lamps, a painting, a chair, a table, and a view of palm trees through the balcony doors.

Valentine's Special Offer

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room Pool View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of palm trees.

Premium Room Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Honeymoon Romantic Package

A hotel room with a bed, two bedside lamps, a painting, a chair, a table, and a view of palm trees through the balcony doors.

Honeymoon Romantic Package

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive room Sea View

A hotel room with a large bed, a desk with a chair, a small table with a chair, and a balcony with a view of the sea.

Executive room Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room Triple Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Premium Triple Room Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Deluxe Triple Room - Side Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room Garden View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with outdoor furniture.

Superior Room Garden View

7.8 out of 10
Good
(11 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room - Side Sea View

A hotel room with a bed, two bedside lamps, a painting, a chair, a table, and a view of palm trees through the balcony doors.

Deluxe Room - Side Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room

A hotel room with a bed, bedside tables, a desk, a mirror, and a door leading to another room.

Room

  • 45 sq m
  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 4

About the area

Makadi Bay

A luxury stay in Makadi Bay awaits you at SRNTY Sea Reef - Ex Serenity Alpha Beach. You'll be within a 10-minute walk of Red Sea and 2.6 km (1.6 mi) from Makadi Bay Beach. Highlights at this all-inclusive resort include 3 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Fairoz Spa can include hot stone massages, Thai massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Monalisa, serves local and international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Makadi Bay resort you'll find Desert Rose Aqua Park.
View more Resorts in Makadi BayOpens in a new window

What's nearby

  • Makadi Bay Beach - 8 min drive - 2.7 km
  • Makadi Water World - 15 min drive - 9.0 km
  • Desert Rose Aqua Park - 36 min drive - 29.7 km
  • Marina Hurghada - 56 min drive - 48.5 km
  • Hurghada City Center - 60 min drive - 51.5 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 35 min drive

Restaurants

  • ‪Beach Xanadu Makadi Bay - ‬23 min drive
  • ‪Ariel Xanadu Makadi Bay - ‬23 min drive
  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬17 min drive
  • ‪Lobby Bar at Serenity Makadi Heights - ‬3 min walk
  • ‪Bar - ‬6 min drive

About this property

SRNTY Sea Reef - Ex Serenity Alpha Beach

SRNTY Sea Reef - Ex Serenity Alpha Beach is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At SRNTY Sea Reef - Ex Serenity Alpha Beach, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Public spaces have free WiFi. This Mediterranean resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Makadi Bay resort.

  • 551 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2007
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
SRNTY Sea Reef - Ex Serenity Alpha Beach offers 551 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Fairoz Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.7 out of 5, Exceptional, 1,011 reviews
The price is AU$232
includes taxes & fees
30 Aug - 31 Aug
Prima Life Makadi Hotel - All inclusive

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bedouin Cafe
  • Monalisa
  • Rossini
  • Royal Lounge

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling
  • TV in common areas
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SRNTY Sea Reef - Ex Serenity Alpha Beach

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per vehicle (one way)
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Serenity Heights
Serenity Heights Hotel
Serenity Heights Hotel Makadi
Serenity Makadi
Serenity Makadi Heights Bay
Serenity Makadi Heights Hotel Makadi Bay
Serenity Beach Resort Makadi Bay
Serenity Fun City Resort Makadi Bay
Serenity Beach Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Makadi Heights
Serenity Beach
Serenity Makadi Beach Hotel
Serenity Beach Resort
Serenity Makadi Beach Resort
Serenity Makadi Heights Bay
Serenity Fun City Resort
Serenity Makadi Beach
Serenity Alpha Beach Resort
Serenity Alpha Beach Makadi Bay
Serenity Alpha Beach Resort Makadi Bay
Serenity Alpha Beach (Ex. Serenity Makadi Beach)

Frequently asked questions

What is the cancellation policy at SRNTY Sea Reef - Ex Serenity Alpha Beach?

SRNTY Sea Reef - Ex Serenity Alpha Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SRNTY Sea Reef - Ex Serenity Alpha Beach?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at SRNTY Sea Reef - Ex Serenity Alpha Beach on 26 Aug 2026 start from AU$396, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SRNTY Sea Reef - Ex Serenity Alpha Beach?

Yep, SRNTY Sea Reef - Ex Serenity Alpha Beach has a free self car park.

Are there any beaches close to SRNTY Sea Reef - Ex Serenity Alpha Beach?

The closest beach to SRNTY Sea Reef - Ex Serenity Alpha Beach is Makadi Bay Beach (2.3 km).

Is there a spa on site at SRNTY Sea Reef - Ex Serenity Alpha Beach?

Yep, Fairoz Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does SRNTY Sea Reef - Ex Serenity Alpha Beach have a pool?

SRNTY Sea Reef - Ex Serenity Alpha Beach has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does SRNTY Sea Reef - Ex Serenity Alpha Beach have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at SRNTY Sea Reef - Ex Serenity Alpha Beach?

SRNTY Sea Reef - Ex Serenity Alpha Beach features a private beach, 3 poolside bars and 5 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes SRNTY Sea Reef - Ex Serenity Alpha Beach a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at SRNTY Sea Reef - Ex Serenity Alpha Beach.

Is SRNTY Sea Reef - Ex Serenity Alpha Beach family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that SRNTY Sea Reef - Ex Serenity Alpha Beach is a hit with families.

Does SRNTY Sea Reef - Ex Serenity Alpha Beach serve breakfast?

Sure does, free breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at SRNTY Sea Reef - Ex Serenity Alpha Beach?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at SRNTY Sea Reef - Ex Serenity Alpha Beach?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at SRNTY Sea Reef - Ex Serenity Alpha Beach?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at SRNTY Sea Reef - Ex Serenity Alpha Beach?

No, pets and service animals are not allowed.

SRNTY Sea Reef - Ex Serenity Alpha Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 125 reviews
Rating 8 - Good. 26 out of 125 reviews
Rating 6 - Okay. 12 out of 125 reviews
Rating 4 - Poor. 5 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Martin

Liked: Cleanliness, amenities
Staff where great and entertainment was great
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Ernesto Villanueva

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort. I would recommend & would stay again. It has access to a sister resort across the street, delicious buffet options, great a la carte options, nice drinks, good rooms, & great staff service.
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, good food selection and entertainment. Highly recommend
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Romualdas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have really enjoyed our stay in Serenity Alpha Beach. Its a beautiful and well maintained hotel. The staff are amazing! Food is fantastic. We are looking forward to coming back in the future.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the warm welcome and exceptional support throughout our stay. Special thanks to Mr. Mohamed Ibrahim for the gracious reception, Mr. Ahmed “Mily” and his animation team for their energy and enthusiasm, And to the restaurant baywatch staff — especially Mr. Mohamed, along with Khaled and Safaa — for their outstanding service.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place is very quiet, well maintained with attentive staff
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value overall, great stay and recommend. Would have been perfect without insisting salespeople on the beach and around swimming pools, we want to relax and not shopping all day long.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Sathbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. We loved our stay! The animation team were 10/10! A special thanks to Alex!
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable holiday

Everything was excellent
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Kübra

Liked: Cleanliness, property conditions & facilities
It was a quite place, where it looks like in the pictures. But I think the other hotel had more Food options and a better Entertainment Team. And to be honest, many workers there tried to flirt with me while my husband sat somewhere else.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staff were great, especially Aladdin who resolved any issues. Great relaxing break
Stayed 9 nights in Apr 2024
Verified review

10/10 Excellent

Nayabr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in & check-out was friendly and efficient. General Manager, Aladdin was attentive, courteous and passionate about customer satisfaction. Hotel staff were friendly and helpful. Rooms were specious, clean, comfortable. The shower was spacious, easy to use and had a good pressure. The grounds were attractive and well maintained. Various pools available and all were clean, tidy and appropriately staffed. Good selection of food on offer during the three dining times.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Johann-Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything extraordinary but animation program could be much more better, no waterpolo, volleyball has too less air, no animation for volleyball, no evening shows except single live musician.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Daria

Liked: Cleanliness, amenities, property conditions & facilities
Room outdated, pillows, blankets, towels, if you dont mind then you should be ok, if its cold outside dont expect heat in your room, its not available. Overall its clean, nice stay, housekeeping every day, during winter season water cold in the pool, so as in the sea, food is basic, every day is the same, changes is one day meat, another fish. Some food is just not digestible, limited fruits. La carre restaurant isnt something comfortable to attend, and the menu most Mediterranean, indian, Mexican. Pretty much everyone fr buffet. Most of the guests from Germany. Entertainment is limited by time evening is from 9pm till 11pm. So its a quiet place with nothing really to do. (Tennis- if you have partner). Otherwise is a boring place.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus: truly beautiful resort, fantastic beach spot with access to corails, safe, friendly and dedicated staff, many swimming pools well maintained, very fair conditions overall and excellent value. Minus: way too much soliciting on beach (every 5min a salesperson come to you to sell something out of your all-inclusive package (they are the friendliest but do not understand they ruin our stay by harassing us). Some residents really lack manners and respect, can blatantly skip lines or listen loud videos on their phones without headphones, and this impacted mood but to be fair that is not the resort’s responsibility. The upgrade did significantly improve our overall experience, really worth it.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay at the resort

We stayed here for 5 days. We mostly had a nice, relaxing stay. The property is a bit outdated as it was built in 2007 but it's being kept in a nice condition. The aircon doest work peoperly in the rooms, sometimes it just blows air and it's very loud but it doesn't cool the room down at all. Other times it doesn't work at all. There are times when it works too. We asked for a take away breakfast one morning as we had an early start to go diving. We got 2 'sandwiches' each, one of them had a piece of ham in it and nothing else, the other a piece of cheese and nothing else. We also got some sweet pastry and apples. We also both got a mild case of food poisoning the next day (not sure if it was from the breakfast or other food in the resort). From then on we avoided fresh vegetables and fruits as we figured those are being washed with tap water most likely. The staff is very helpful, they try to do what they can to make the guests happy with their stay. The rooms are large, there's a big choice of foods for all 3 meals (it's all inclusive). There are several pools at the resort but they are not shaded at all, which makes it impossible to use them if you don't want to be exposed to direct sun. So overall a great stay even though it might not be 5* in international standards.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour moi, habitué aux resorts en Europe, ce fut un cran largement au dessus niveau sympathie du personnel, cadre, nourriture.... bref, pour un prix aussi competitif, foncez, vous regretterez pas !
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Burkhard

Liked: Cleanliness, staff & service
Die Pools waren sehr schön! Der Baulärm und die Animation waren nervig! Das Personal und das Essen waren Spitze!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, amenities
oui superbe chambre hotel et personels
Stayed 7 nights in Feb 2026
Verified review

4/10 Poor

Frank

Liked: Cleanliness, property conditions & facilities
Während meines kompletten Aufenthalts wurde sowohl der Hauptpool renoviert als auch ein kompletter Hotelflügel aufgestockt, was zu erheblichem Baulärm als auch Einschränkungen führte. Eine Info darüber vorab, war nirgends erkennbar, stattdessen lag ein Zettel im Zimmer „Vielen Dank für Ihr Verständnis“. Da die Arbeiten schnell voran gingen, werden sie vermutlich in den nächsten zwei Wochen beendet sein. Ohne diese Arbeiten wären 4 Sterne als Bewertung angemessen. Für den 5. Stern fehlt es dem Hotel an Stil, soll heißen, dass es z.B. im Hauptrestaurant noch deutlich Luft nach oben gibt, es gleicht da eher einer Massenabfertigung in einer Kantine. Um die Menschenmenge zu bewältigen sind die Tische recht eng aufgestellt und es ist relativ laut. Ein weiterer persönlicher Aspekt ist, dass ich es nicht mag, wenn man vom Service-Personal mit „hi Boss“ oder „hallo Chef“ angesprochen wird. Mir ist jedoch aufgefallen, dass viele Gäste gerade dieses kumpelhafte Verhalten als toll empfanden. Vermutlich ist das über die Jahre so gewachsen. Das Hotel hat ein paar Spezialitäten-Restaurants, die durchaus eine gehobene Qualität bieten, deren Buchungsweise per App, inkl. der Menüs ( da muss man Tage vorher schon wissen, worauf man an diesem Tag Hunger hat) ist jedoch ein wenig merkwürdig. Die positiven Dinge des Hotels sind Sauberkeit, guter Service, verschiedene Pools (sofern alle nutzbar), Strandlage am Hausriff, Qualität der Speisen ok, bis sehr gut (in den speziellen Restaurants).
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est très bien. Le buffet dispose de beaucoup de choix et très varié. Un 5 étoiles au prix attractif d'un 4 étoiles. L'environnement est très agréable. La plage est privée pour l'hôtel avec des transats gratuits à disposition. Vraiment très bien. Le club de plongée est super aussi. Je recommande vivement
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Saubere Zimmer, sehr freundliches Personal (ohne nach Trinkgeld zu fragen). Sehr saubere und gepflegte Anlage mit schönem Strand und eigenem Hausriff. Das Essen ist abwechslungsreich. Von der Qualität her entspricht es natürlich eher mittelmäßigen Niveau, jedoch meist lecker und für jeden etwas dabei.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Johannes

Liked: Cleanliness, amenities
Alles ok aber auch nicht mehr. Zum Schnorcheln war es sehr gut, die Zimmer etc. sind schon etwas älter und das Personal ist ok.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Fabrice

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
⚠️ ATTENTION : Aquaparc PAYANT (non inclus) - Hôtel vieillissant orienté seniors. ⚠️ ATTENTION - Information erronée sur l'aquaparc : Le parc aquatique est mentionné dans les équipements sur certains sites de réservation mais n'est PAS accessible depuis cet hôtel. Il se trouve dans l'hôtel voisin (Serenity Alma) et coûte 15€/personne/jour - information jamais clairement indiquée lors de la réservation. J'avais réservé précisément pour l'aquaparc avec mon fils de 14 ans. La direction s'est montrée très rigide sur ce point malgré le faible nombre d'enfants présents. INFRASTRUCTURE VÉTUSTE : Dès l'entrée dans le hall, sensation de décor figé dans les années 90. Les portes des chambres sont effrayantes, mobilier vieillot, finitions datées. Pour un supposé 5 étoiles, c'est un vrai 4 étoiles vieillissant maximum. HÔTEL PEU REMPLI EN HAUTE SAISON : Semaine du Nouvel An 2026, l'établissement était peu rempli. Ambiance très calme, orientée population senior, peu d'activités adaptées aux familles avec ados. BOISSONS DÉCEVANTES : Boissons de faible qualité et très sucrées, typique des formules all-inclusive bas de gamme - surprenant pour un prétendu 5 étoiles. POINTS POSITIFS (qui sauvent la note) : Personnel extrêmement gentil et professionnel, fait vraiment tout son possible pour compenser les lacunes de l'infrastructure Nourriture de très bonne qualité pour l'Égypte, buffets variés Équipe d'animation très investie malgré des moyens limités
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Giuseppe

Ristorante principale cucina internazionale limitato sempre le stesse cose poca scelta x noi italiani personale non cortese, non capiscono l’italiano parlano male anche l’inglese zero assistenza per noi italiani le piscine che dicono riscaldate sono gelate una sola riscaldata a 25 gradi all’aperto con un certo vento poco piacevole visto la stagione in spiaggia il servizio è nullo non c’è sabbia ma sassi rocce e grana acqua cristallina ma con rif nessun servizio alle reseption in italiano buona la sicurezza stanze ampie ma rumorose buono il bagno privo di bidet
Stayed 7 nights in Dec 2025