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MGM Hôtels & Résidences – Hôtel Alhena

4.0 star property
Slopeside fun with full-service spa and indoor pool

Photo gallery for MGM Hôtels & Résidences – Hôtel Alhena

Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Family Room
Exclusive Suite | Living area
Exclusive Suite | Private kitchen
Family Room

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Spa

Explore the area

Map
Flaine forum, Magland, Haute-Savoie, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Lake Flaine
    ‪10 min drive‬
  • Samoens Ski Resort
    ‪52 min drive‬

Room options

View all photos for Superior Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Hairdryer
Laptop-compatible safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
2 bedrooms
Bathrobes
Hairdryer
2 bathrooms
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Hairdryer
Laptop-compatible safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Magland

At MGM Hôtels & Résidences – Hôtel Alhena you'll be steps from Flaine Ski Resort and 2 km (1.2 mi) from Lake Flaine. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Additionally, you'll find a hot tub, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions in proximity to this 4-property class Magland hotel include Les Gets Ski Resort and Avoriaz Ski Resort.

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Grandes Platières Ski Lift - 6 min walk - 0.6 km
  • Golf Flaine Les Carroz - 2 min drive - 2.1 km
  • Lake Flaine - 10 min drive - 2.1 km
  • Samoens Ski Resort - 52 min drive - 41.2 km

Getting around

  • Magland Station - 29 min drive
  • Grenoble (GNB-Grenoble - Isere) - 150 min drive

Restaurants

  • ‪La Pente à Jules - ‬10 min walk
  • ‪Le Chalet d'Clair - ‬33 min drive
  • ‪Grain de Sel - ‬8 min walk
  • ‪Le Croc Blanc - ‬25 min drive
  • ‪Le Tire Fesses - ‬19 min drive

About this property

MGM Hôtels & Résidences – Hôtel Alhena

Slopeside fun with full-service spa and indoor pool
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. This ski hotel also offers an indoor pool, a children's pool and a sauna. Self parking is free.

This 4-star Magland hotel is smoke free.

  • 40 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
MGM Hôtels & Résidences – Hôtel Alhena offers 40 accommodations with laptop-compatible safes and complimentary bathrobes. This Magland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower, slippers and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Spa montagne du Monde has 3 treatment rooms. Services include massages. The spa is open daily.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Alhena
MGM Hôtels & Résidences – Hôtel Alhena Hotel
MGM Hôtels & Résidences – Hôtel Alhena Magland
MGM Hôtels & Résidences – Hôtel Alhena Hotel Magland

Frequently asked questions

What is the cancellation policy at MGM Hôtels & Résidences – Hôtel Alhena?

MGM Hôtels & Résidences – Hôtel Alhena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at MGM Hôtels & Résidences – Hôtel Alhena?

Yep, MGM Hôtels & Résidences – Hôtel Alhena has a free self car park.

Is there a spa on site at MGM Hôtels & Résidences – Hôtel Alhena?

Yep, Spa montagne du Monde is available for guests. You'll enjoy services like massages.

Does MGM Hôtels & Résidences – Hôtel Alhena have a pool?

MGM Hôtels & Résidences – Hôtel Alhena has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM.

Is MGM Hôtels & Résidences – Hôtel Alhena family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as changing tables and baby monitors in the guestrooms, it's no surprise that MGM Hôtels & Résidences – Hôtel Alhena is a hit with families.

Does MGM Hôtels & Résidences – Hôtel Alhena serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at MGM Hôtels & Résidences – Hôtel Alhena?

No, MGM Hôtels & Résidences – Hôtel Alhena does not offer an airport shuttle service.

Is there a bar or restaurant at MGM Hôtels & Résidences – Hôtel Alhena?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at MGM Hôtels & Résidences – Hôtel Alhena?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at MGM Hôtels & Résidences – Hôtel Alhena?

No, pets are not allowed.

MGM Hôtels & Résidences – Hôtel Alhena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 11 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities close to the slopes - genuinely ski in / ski out
Stayed 4 nights in Mar 2025

10/10 Excellent

Clair

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing location!

We have had a fabulous few days here. I’m not sure we could have picked a better location (for the skiing and the town) We had the first few days without our luggage (it was lost en route to Geneva) and whilst it was not the fault of the hotel, this was such a difficult time for us, I feel like they maybe could have been more helpful given our circumstances so have rated the service a lower score.
View from our room (401) directly opposite the gondola
Beautiful pool and spa area
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Feb 2025

10/10 Excellent

Alasdair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location and fantastic spa!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel for ski in ski out, ski and boot room excellent as well as the bar and spa. Rooms nice and modern
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 4 nights. All was good. They need to provide with more toilet tissue rolls. They could have also provided with body lotion in the bathroom. Also breakfast buffet had very little options for the price.
Stayed 4 nights in Feb 2025

8/10 Good

jonathan

Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Pim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the ski piste with excellent wellness facilities. Its in a great state after ramping up since opening! We definitely coming back!
Stayed 2 nights in Jan 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service
New this season and in excellent location. Potential to be great next season, as appeared not to have completed its snagging/buld. Double family room we had was great size and with touch ups, would b very nice (grout work, skirts, paint etc). Could do with a mini fridge. Would go back assuming finished off correctly. Pool was great for children too.
Stayed 4 nights in Mar 2024

8/10 Good

Patience

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski in ski out in Flaine

Excellent hotel in the heart of Flaine Forum. In good snow conditions it wood be ski in ski out but at the end of season just a couple of steps to the slope. Good suite with two bedrooms for families.
Stayed 4 nights in Mar 2024

8/10 Good

Peter

Stayed 7 nights in Mar 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, big rooms, wonderful spa nice ski lockers, perfect for ski in-out. Downside: this property functions more like an aparthotel, do not come here expecting 5* hotel service as there is none (no minibar, no room service..)
Stayed 4 nights in Feb 2024

2/10 Terrible

andrew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund Policy

.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Location

The hotel was new in Dec 2023 so all very fresh and new, couldn't be in a better location to the slopes and restaurants of Flaine. Lacking some finishing touches that hopefully will evolve over the next few months. Lack of hooks in ensuite for to hang damp towels or swimwear to dry or bathrobes to hang. Floor of changing room at swimming pool was always wet therefore the cloth slippers provided always got soaked. Some outdoor cladding not finished on the external of windows and outdoor parts of the building. Room service wasn't great, inconsistent from day to day. Bin wasn't always emptied, coffee pods, water bottles, toilet paper wasn't always replenished, had to speak with maid in corridor to get replenished fully. All in all it was generally a good experience and would defiantly return due to location and hopefully the other issues will be resolved through time and serive would be a bit sharper.
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our first time in Flaine, we usually stay at the MGM Alexane in Samoëns so we are familiar with this hotel group. Did not disappoint excellent facilities, ski to door, close to lifts, we had a family room which was huge and had a great view. Bauhaus restaurant very good attached to hotel. Could do with a mini fridge in rooms there was a space for this so they may be installing them as the hotel is new this season. Great location for restaurant in the village.
Stayed 7 nights in Jan 2024

6/10 Okay

Michel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Dommage !

Un belle endroit, cependant on ne s'attends pas à se faire voler son matériel de ski dans un hôtel 4 étoiles. Une première.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Meilleur emplacement de la station

Vue incroyable depuis la chambre. Literie très confortable, chambre très agréable malgré un problème de propreté à notre arrivée. Le spa top, la piscine (sauna et hammam) très appréciable en fin de journée. L’hôtel est situé au milieu du domaine skiable donc arriver et repartir ski aux pieds c’est top. Petit déjeuner très cher pour le choix proposé…
Stayed 3 nights in Jan 2025

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Belle établissement idéalement situé Je recommande
Stayed 2 nights in Jan 2025

6/10 Okay

Kristian

Business traveller
Liked: Staff & service, room comfort

Ikke færdigt hotel / lejligheder

Kæmpe stor penthouse lejlighed havde vi lejet, det var stort og sengene var gode - herunder mørklægnings gardinerne. Hvilket var luksuriøst. Men det var meget nyt, fremstod meget upersonligt i alle aspekter, både lejlighed og hotellet. Hotellet var åbnet kort inden vores ankomst, og det var tydeligt at se at haandværkerne har haft travlt. Byggesjusk og daarlige løsninger mange steder. Rengøringen var doven, og kom altid først klokken 16-17 stykker, når vi var vendt hjem efter en dag med udflugter. Uholdbart. Ville jeg bor der igen, tjaaa. Tror tiden kan afhjælpe mange af de ting jeg nævner ovenfor. Flaine er en skiby, så kommer i hvert i fald retur til byen.
Stayed 7 nights in Mar 2024