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Hôtel Alexane

4.0 star property
Family-friendly ski hotel with a full-service spa

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Photo gallery for Hôtel Alexane

Family Suite | Living area
Indoor pool, open 10 AM to 8 PM, pool loungers
Exterior
Deluxe Double Room
Restaurant
Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant

Explore the area

Map
La cour route du Giffre, Samoëns, Haute-Savoie, 74340
  • Popular LocationSamoens Ski Resort8 min walk
  • Popular LocationGrand Massif Express Gondola12 min walk
  • Popular LocationBase de Loisir des Lacs Aux Dames14 min walk

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10/10 Exceptional

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

10/10 Exceptional

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Duplex

Executive Duplex

Executive Duplex

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
  • 75 sq m
  • Sleeps 6

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Spa
Pet-friendly
4.4 out of 5, Excellent, (123)
The price is AU$252
for 1 night
includes taxes & fees
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About the area

Samoëns

A family-friendly stay in the heart of Samoëns awaits you at Hôtel Alexane. Within just a 10-minute stroll, you'll find Jaysinia Alpine Botanical Gardens and Samoens Ski Resort. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Montagnes du Monde can include massages and body wraps. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .In proximity to this 4-property class Samoëns hotel you'll find Avoriaz Ski Resort.

What's nearby

  • Jaysinia Alpine Botanical Gardens - 5 min walk
  • Samoens Ski Resort - 8 min walk
  • Grand Massif Express Gondola - 12 min walk
  • Base de Loisir des Lacs Aux Dames - 14 min walk
  • Avoriaz Ski Resort - 20 min drive

Getting around

  • Marignier Station - 21 min drive
  • Lyon (LYS-Saint-Exupery) - 130 min drive

Restaurants

  • La Canette Burger - 4 min walk
  • Pizzeria du Giffre - 11 min walk
  • Le Mazot - 12 min walk
  • À la Jâysinia - 4 min walk
  • La Table de Fifine - 7 min walk

About this property

Hôtel Alexane

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hôtel Alexane helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a children's pool and a sauna. Self parking is free.

This 4-star Samoëns hotel is smoke free.

  • 33 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Alexane offers 33 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-cm flat-screen televisions come with digital channels.

Bathrooms include a shower, slippers and hairdryers. This Samoëns hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagnes du Monde. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 50-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during May, October and November.

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 8 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites d'Alexane Hotel Samoens
Suites d'Alexane Hotel
Suites d'Alexane Samoens
Suites d'Alexane
Hôtel Alexane Hotel
Les Suites d'Alexane
Hôtel Alexane Samoëns
MGM Les Suites d'Alexane
Hôtel Alexane Hotel Samoëns

Frequently asked questions

What is the cancellation policy at Hôtel Alexane?

Hôtel Alexane offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Alexane?

Yep, Hôtel Alexane has a free self car park.

Is there a spa on site at Hôtel Alexane?

Yep, Montagnes du Monde is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hôtel Alexane have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 8 PM.

What makes Hôtel Alexane a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hôtel Alexane.

Is Hôtel Alexane family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Hôtel Alexane is a hit with families.

Does Hôtel Alexane serve breakfast?

Yep, continental brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hôtel Alexane?

No, Hôtel Alexane does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Alexane?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hôtel Alexane?

Check-in begins at 5 PM. Check-out time is 10 AM.

Hôtel Alexane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 83 reviews" "
Rating 8 - Good. 18 out of 83 reviews" "
Rating 6 - Okay. 1 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Stayed 4 nights in Jan 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Stayed 5 nights in Jan 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well looked after.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed 4 nights in Apr 2023

10/10 Excellent

Raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend
Stayed 4 nights in Mar 2023

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in your ski vacation at Samoens
The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
Stayed 4 nights in Jan 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023