See all properties
Save

The Level at Melia Castilla

4.0 star property
Hotel connected to the convention centre in Madrid with 2 restaurants

Photo gallery for The Level at Melia Castilla

Executive lounge
Executive lounge
Reception
Lobby
Massage

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking available
The current price is AU$525
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Place, Plaza de Castilla
    ‪8 min walk‬
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪9 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for The Level, Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

The Level, Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Premium Room

Premium bedding, pillow-top beds, minibar, in-room safe

The Level, Premium Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for The Level, Junior Suite

The Level, Junior Suite | View from room

The Level, Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level, Grand Suite

The Level, Grand Suite

The Level, Grand Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Castilla The Level

Castilla The Level

Castilla The Level

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Family Room, Connecting Rooms

View from room

The Level, Family Room, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Room (Premium Triple Room The Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Premium Triple Room The Level)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room (Family Communicated The Level 2+2)

View from room

Room (Family Communicated The Level 2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

About the area

Madrid

You'll be connected to the convention centre at The Level at Melia Castilla, and within just a 10-minute stroll of Plaza de Castilla and Gate of Europe. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a bar/lounge. .The restaurant, L'Albufera Restaurant, is open for lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. 30 meeting rooms and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Tetuán hotel include Bernabéu Stadium and Cuatro Torres Business Area.

What's nearby

  • Plaza de Castilla - 8 min walk - 0.7 km
  • Bernabéu Stadium - 11 min walk - 1.0 km
  • Royal Palace of Madrid - 9 min drive - 6.1 km
  • Puerta del Sol - 9 min drive - 6.1 km
  • Plaza Mayor - 10 min drive - 6.5 km

Getting around

  • Cuzco Station - 6 min walk
  • Madrid (XTI-Chamartin Train Station) - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Melia Castilla Breakfast Saloon - ‬3 min walk
  • ‪Pez Fuego - ‬4 min walk
  • ‪La Garriga - ‬4 min walk
  • ‪Distrito 798 - ‬2 min walk

About this property

The Level at Melia Castilla

Hotel connected to the convention centre in Madrid with 2 restaurants
The Level at Melia Castilla offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 30 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Level at Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1971
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar
The Level at Melia Castilla offers 84 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Executive lounge
Melia Castilla
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$355
includes taxes & fees
23 Nov - 24 Nov
Melia Castilla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Albufera Restaurant
  • La Terraza
  • Loby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Main Reception at Meliá Castilla]
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 17 June and close on 01 September.
  • Pool access available from noon to 8:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Melia Castilla Hotel
The Level at Melia Castilla Hotel
The Level at Melia Castilla Madrid
The Level at Melia Castilla Hotel Madrid

Frequently asked questions

What is the cancellation policy at The Level at Melia Castilla?

The Level at Melia Castilla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Level at Melia Castilla?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at The Level at Melia Castilla on 23 Nov 2025 start from AU$524.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Level at Melia Castilla?

Yep, The Level at Melia Castilla has a self car park for EUR 29 per day. Onsite parking is limited.

Does The Level at Melia Castilla have a pool?

The Level at Melia Castilla has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open noon to 8:00 PM (Seasonal outdoor pool open from June 17 to September 01).

What makes The Level at Melia Castilla a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Level at Melia Castilla.

Is The Level at Melia Castilla family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Level at Melia Castilla is a hit with families.

Does The Level at Melia Castilla serve breakfast?

Yeah, complimentary continental brekkie is offered on weekdays between 7:30 AM and 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Level at Melia Castilla?

No, The Level at Melia Castilla does not offer an airport shuttle service.

Is there a bar or restaurant at The Level at Melia Castilla?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Level at Melia Castilla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Level at Melia Castilla?

No, only service animals are allowed.