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Santa Sofia Suites

Property class: 2

Photo gallery for Santa Sofia Suites

A multi-story building with balconies, a courtyard, and a view of other buildings.
A staircase with ornate metal railings and red walls.
A modern hotel room with a large round mirror, a round sink, a small bedside table, a bed with pillows, and a view of the city through the window.
A hotel room with a large bed, a nightstand, a wall-mounted air conditioner, and a view of the city through the window.
A hallway with a potted plant, a framed artwork, and a door with a golden handle.

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$240
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
C. del Marqués Viudo de Pontejos, 3, Planta 3, Madrid, Madrid, 28012
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, City View

A modern hotel room with a large round mirror, a round sink, a small bedside table, a bed with pillows, and a view of the city through the window.

Deluxe Double Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Courtyard View

A modern hotel room with a large bed, a vanity with a mirror, a TV, and a balcony view.

Superior Double Room, Balcony, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A modern bedroom with a large bed, a bedside table, a mirror, and a wall-mounted light fixture.

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

A modern bedroom with a bed, bedside tables, a mirror, and a window.

Classic Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Santa Sofia Suites puts you in the heart of Madrid, within steps of popular attractions like Puerta del Sol and Plaza Mayor. Highlights at this hostal include in-room free WiFi and Smart TVs. .This smoke-free hostal offers free WiFi in public areas and express check-out. .Attractions within a 15-minute walk of this Madrid Centro hostal include Gran Via and Royal Palace of Madrid.

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 5 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Principe Pio Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 34 min drive

Restaurants

  • ‪La Mallorquina - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Mimi's Creperia - ‬2 min walk

About this property

Santa Sofia Suites

Santa Sofia Suites offers its guests express check-out. WiFi is free in public spaces.

This Madrid hostal is smoke free.

  • 13 guestrooms or units
  • Express check-out
  • No smoking on site
Santa Sofia Suites offers 13 air-conditioned accommodations, with a hairdryer. 40-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

More

  • Air conditioning
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number HM-1838

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

Is there a free airport shuttle available at Santa Sofia Suites?

No, Santa Sofia Suites does not offer an airport shuttle service.

How much does it cost to stay at Santa Sofia Suites?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Santa Sofia Suites on 29 Oct 2026 start from AU$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Santa Sofia Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Santa Sofia Suites?

No, pets are not allowed.

Santa Sofia Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 5 out of 17 reviews

7.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, easy to check in. I would stay again!
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
the room was very small but very nice, everything was clean and well kept however, there were no batteries in the air con remote so the air con wouldn’t turn off and was very difficult to use
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To get to the apartment, you have to climb the stairs of a really old building; the stairs are practically falling apart, so you could easily fall while carrying your luggage. Once you get there, the room is tiny—you can't even open the door fully, and you have to close the bathroom door just to use it; it’s incredibly inconvenient.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No human contact. No chairs, no cups, no extra toilet paper, but clean space.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
A hostel with a private bathroom. I understand check in is at 15;00, but they could at least pick up / reply before, to give some peace of mind about check in details. I don't want to be glued to my phone on holidays. We were completely ghosted, no communication until 14;00 when they said, you will receive the details before 3pm. I booked a room with space around the bed, instead I was given the one with the bed stuck between the walls. When I told staff they just replied, the bed is moved. The hot water is only enough for one person, the next person showers with cold water. The shampoo/conditioner, is hand wash. We asked for clean towels as we were staying there for a few days, no reply. There were crumbs on the floor. The beds had no mattress protecters, a thin sheet as underlay and the mattresses must be super old as they had a dip where you'd sleep. The only thing worth about this hostel with private bathrooms, was the location. Just make sure youre okay with 3 floors without a lift.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice suites, newly renovated with A/C. Only downside if you’re travelling with larger luggage there is no elevator. I have no complaints. It’s located in a very convenient spot, 5 minutes away from plaza mayor. Thank you for the stay!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Habitación cómoda y moderna, excelente ubicación Hay que hacer el registro online con anticipación ya que tardan en enviar los códigos de acceso lo cual puede generar espera para ingresar
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto muito apertado. A disposição da cama literalmente pra passar para o outro lado do quarto você precisa andar sobre a cama. As escadas velhas, fedendo a mofo. Não tem elevador. Bem complicado de falar com o proprietário. Só o que vale é mesmo a localização e para pouquíssimas noites. Roupas de cama eram boas. Banheiro razoável. Só voltaria se não tivesse mesmo outra escolha.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 3 nights in Apr 2026