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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel with 3 restaurants and full-service spa

Where to?

Dates

June 2025

July 2025

3 restaurants, dinner, brunch served; Spanish cuisine

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Pool
Spa
Parking available

includes taxes & fees

13 July - 14 July

Explore the area

Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

Plaza de España - Princesa
‪1 min walk‬
Royal Palace of Madrid
‪5 min walk‬
Prado Museum
‪3 min drive‬
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪16 min drive‬

Room options

One Bedroom Master Suite Red Level

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

75 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Penthouse Suite Red Level

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

75 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Presidential Penthouse Suite Red Level

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

130 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

The Royal Suite

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

200 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms (Red Level)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Sleeps 6
2 King Beds OR 4 Single Beds

Supreme Room

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

38 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms (Red Level, 4+1)

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

Sleeps 5
2 King Beds and 4 Single Beds

Red Level, Junior Suite, Terrace

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

40 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Red Level, Suite, 3 Bedrooms

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Sleeps 6
3 King Beds OR 6 Single Beds

Family Room (3+1)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

38 sq m
Sleeps 4
1 King Bed, 1 Double Sofa Bed and 2 Single Beds

Classic Room

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

25 sq m
Sleeps 2
1 Queen Bed

Deluxe Room (Red Level 2 adults+ 2 children)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

40 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Premium Room

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

25 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Family Room

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

38 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Red Level, Deluxe Room

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

40 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Red Level, Junior Suite

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

45 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Red Level, Suite, 1 Bedroom

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

47 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Junior King Suite With Terrace Red Level

Sleeps 2
1 King Bed

Family Supreme Room

Sleeps 3
2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

One Bedroom King Suite Red Level

Sleeps 2
1 King Bed

Deluxe Red Level Twin Room

Sleeps 2
2 Single Beds

One Bedroom Master Twin Suite Red Level

Sleeps 2
2 Single Beds

Classic Room

Sleeps 2
1 Double Bed OR 2 Single Beds

Premium King Room

Sleeps 2
1 King Bed

Supreme King Room

Sleeps 2
1 King Bed

Junior King Suite Red Level

Sleeps 2
1 King Bed

One Bedroom Master Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

Premium Room

Sleeps 2
1 Double Bed OR 2 Single Beds

Penthouse Suite Red Level

Sleeps 2
1 King Bed

Classic Queen Room

Sleeps 2
1 Queen Bed

Supreme Twin Room

Sleeps 2
2 Single Beds

49-inch LED TV with satellite channels, TV, pay films

Junior Twin Suite Red Level

Sleeps 2
2 Single Beds

Three Bedroom Suite Red Level

Sleeps 8
1 Double Bed

Presidential Penthouse Twin Suite Red Level

Sleeps 2
2 Single Beds

Presidential Penthouse Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Red Level Room

Sleeps 2
1 King Bed OR 2 Single Beds

Two Bedroom Suite

Sleeps 6
1 Double Bed

Supreme Room

Sleeps 2
1 King Bed OR 2 Single Beds

Presidential Penthouse Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

One Bedroom Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

One Bedroom Twin Suite Red Level

Sleeps 2
2 Single Beds

One Bedroom Master King Suite Red Level

Sleeps 2
1 King Bed

Royal Suite Red Level

Sleeps 2
1 King Bed

Junior Suite With Terrace Red Level

Sleeps 3
1 King Bed OR 2 Single Beds

Junior Suite Red Level

Sleeps 3
1 King Bed OR 2 Single Beds

About the area

Madrid

Palacio de los Duques Gran Meliá - The Leading Hotels of the World places you in the centre of Madrid, steps from Royal Theatre and within a short 5-minute stroll of Plaza de España - Princesa. Highlights at this eco-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include Thai massages and body wraps. The restaurant, Jardín de los Duques, serves Spanish cuisine and is open for brunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, Turkish bath/hammam, steam room and seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this Madrid Centro hotel include Plaza de Oriente and Sabatini Gardens.

What's nearby

Plaza de España - Princesa - 1 min walk - 0.0 km
Gran Via - 3 min walk - 0.3 km
Royal Palace of Madrid - 5 min walk - 0.4 km
Plaza Mayor - 7 min walk - 0.6 km
Prado Museum - 3 min drive - 1.8 km

Getting around

Opera Station - 3 min walk
Madrid Principe Pio Station - 16 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

‪Tierra Burrito Bar - ‬2 min walk
‪Tim Hortons - ‬2 min walk
‪Beer Station - ‬2 min walk
‪Tap Room Opera - ‬2 min walk
‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel with 3 restaurants and full-service spa

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the eco-certified Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This Madrid hotel is smoke free.

180 guestrooms or units

6 levels

2 buildings

3 dining venues

2 bars or lounges

Conference rooms

Built in 1851

Deli

Childcare (surcharge)

Terrace on the roof

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Garden

Newspapers in lobby (free)

Fireplace in lobby

Bellhop

Lift

No smoking on site

Coffee shop

Bar by the pool

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Similar properties

1 bedroom, premium bedding, Select Comfort beds, minibar

Pool
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

22 June - 23 June

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Offsite parking available (EUR 35 per night)
Valet parking on site (EUR 35 per day)

Food and drink

Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 42 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Corona Royal Gallery
Jardín de los Duques
Vinoteca Montmatre

Things to do

24-hour gym
Bicycle rentals
Full-service spa
Library
Seasonal outdoor pool
Steam room

Family friendly

Babysitting (surcharge)
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Spa open daily
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

2 buildings
6 floors
Banquet hall
Built in 1851
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

49-inch LED TV with premium cable/satellite channels
Pay films

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: EUR 80 per pet, per stay
Only dogs are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 42 per person
Valet parking fee: EUR 35 per day
Nearby parking fee: EUR 35 per night
Pet fee: EUR 80 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in May and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid

Hotel Madrid Ambassador

Madrid Ambassador Hotel

Madrid TRYP Ambassador

TRYP Ambassador

TRYP Ambassador Hotel

TRYP Ambassador Madrid Hotel

TRYP Hotel Ambassador Madrid

TRYP Madrid Ambassador

Gran Melia Palacio los Duques Hotel Madrid

Gran Melia Palacio los Duques Hotel

Gran Melia Palacio los Duques Madrid

Gran Melia Palacio los Duques

Tryp Ambassador Hotel Madrid

Tryp Hotel Ambassador

Frequently asked questions

What is the cancellation policy at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on 13 July 2025 start from AU$728.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yep, Palacio de los Duques Gran Meliá - The Leading Hotels of the World has valet parking for EUR 35 per day.

Is there a spa on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yep, there is an onsite spa at Palacio de los Duques Gran Meliá - The Leading Hotels of the World. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

What luxury perks are available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a full-service spa, a health club and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Palacio de los Duques Gran Meliá - The Leading Hotels of the World a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Palacio de los Duques Gran Meliá - The Leading Hotels of the World.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World serve breakfast?

You bet, buffet brekkie is served daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in begins at 3:00 PM. Check-out time is noon.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Evangelia

18 Mar 2025

Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and great staff

Beautiful hotel very well located and excellent staff - very friendly very helpful. The best I have experienced in recent times. The room was very tiny and the bathroom didn’t need a bath - made it very difficult.

Stayed 2 nights in Mar 2025

2/10 Terrible

Elin Llywelyn

14 Mar 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with family

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Brad

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

Malini

5 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

ANDREW

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch central hotel

Location was very central to most attractions but yet on a quiet street. Very professional staff.

Stayed 1 night in Mar 2025

10/10 Excellent

Valencia

1 Mar 2025

Liked: Cleanliness

Stayed 4 nights in Feb 2025

10/10 Excellent

Sandeep

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palacio Dukes Duques-Must Stay!!!!!

We enjoyed the warm hospitality and had a relaxing stay. We had an outstanding experience-the staff were welcoming and friendly. They provided top customer service & and the rooms were luxurious, well maintained and comfortable. We paid extra for dining in and enjoyed the amenities. The food was amazing, all the attractions, accommodations, dining options, and transportation were close by. We enjoyed the hotels Spa services & recommend them highly. I would give this a 12/10 review.

Stayed 2 nights in Feb 2025

2/10 Terrible

Alexander

23 Feb 2025

Disliked: Staff & service

Stayed 2 nights in Feb 2025

10/10 Excellent

Orson

Travelled with family, Travelled with partner

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 Star experience all around.

Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Travelled with partner

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice *borat voice*

Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

16 Feb 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family

13 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, fantastic breakfast, good size rooms for a family.

Stayed 5 nights in Feb 2025

10/10 Excellent

Pietro

Travelled with partner

13 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

hasta pronto

Stayed 5 nights in Jan 2025

10/10 Excellent

Dritan

6 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The best...10 stars staff

Stayed 1 night in Feb 2025

10/10 Excellent

Kamal Chandulal, Abbots Langley

Travelled with partner

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Truly an amazing experience All the staff were exceptional , polite , accommodating and a pleasure to be around. We loved our stay . Thank you for making this trip something we will cherish . Madrid ♥️

Stayed 4 nights in Jan 2025

8/10 Good

Yvonne, Jupiter

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Being in the city of Madrid it is amazingly quiet. Walking up or down a few streets you are in the real lively world of Madrid

Stayed 5 nights in Jan 2025

8/10 Good

Evelyn

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente locación minutes away from attractions and súper great attentive staff

Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Travelled with family

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We only have good things to say about our stay. The staff all around was amazing. Great location and beautiful Hotel. We will be back!!

Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located. Very smart and luxurious feeling

Stayed 2 nights in Oct 2024

10/10 Excellent

Tiong-Keat

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel in the city center, yet quiet because it’s off a side street. Excellent service, friendly hotel staff. Room was comfortable and well appointed. Great location with easy access to Gran Via shopping and restaurants. The only minor downside: the gym could be larger with more equipment.

Stayed 5 nights in Dec 2024

8/10 Good

Nikhil, Issaquah

Travelled with family

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall: Beautiful hotel super close to the Opera, Palace and Gran Via shopping district, all within a 5-min walk. Staff was extremely courteous, warm, and on more than one occasion went out of their way to make it easy for us. A grade for the staff!! Family room: We got the Family Room with 2 beds since we were traveling with the kids. It was very small and was on the top floor with those slanted ceilings. Both my wife and I hit our heads multiple times during our stay, it is very hard to walk around the room with the two beds and not hit your head!! Moreover, the slanted ceiling makes the room feel very claustrophobic. I wouldn’t rent it unless you’re shorter than 5 feet! Great breakfast in the mornings, with a variety of choices in the made-to-order menu along with a neat buffet spread. We practically ate only 2 meals a day during our 3-day stay — a full breakfast and an early dinner. Again, loved our stay because of location, staff, breakfast etc. Would avoid the Family Room at all costs, go for a larger room and make sure it doesn’t have a slanted ceiling (not on the top floor).

Stayed 3 nights in Dec 2024

10/10 Excellent

Israel

Travelled with family

24 Dec 2024

Outstanding in every sense. A truely joyous experience in this stunning hotel. All staff exceptional and friendly. We will be back for sure!

Stayed 4 nights in Dec 2024

10/10 Excellent

Didem

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Reviews

Popular amenities

Explore the area

Room options

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level

Highlights

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level

Highlights

View all photos for Presidential Penthouse Suite Red Level

Presidential Penthouse Suite Red Level

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View all photos for The Royal Suite

The Royal Suite

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View all photos for Suite, 2 Bedrooms (Red Level)

Suite, 2 Bedrooms (Red Level)

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View all photos for Supreme Room

Supreme Room

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View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Suite, 2 Bedrooms (Red Level, 4+1)

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View all photos for Red Level, Junior Suite, Terrace

Red Level, Junior Suite, Terrace

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View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

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View all photos for Family Room (3+1)

Family Room (3+1)

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View all photos for Classic Room

Classic Room

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View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Deluxe Room (Red Level 2 adults+ 2 children)

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View all photos for Premium Room

Premium Room

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View all photos for Family Room

Family Room

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View all photos for Red Level, Deluxe Room

Red Level, Deluxe Room

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View all photos for Red Level, Junior Suite

Red Level, Junior Suite

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View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

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View all photos for Junior King Suite With Terrace Red Level

Junior King Suite With Terrace Red Level

View all photos for Family Supreme Room

Family Supreme Room

View all photos for One Bedroom King Suite Red Level

One Bedroom King Suite Red Level

View all photos for Deluxe Red Level Twin Room

Deluxe Red Level Twin Room

View all photos for One Bedroom Master Twin Suite Red Level

One Bedroom Master Twin Suite Red Level

View all photos for Classic Room

Classic Room

View all photos for Premium King Room

Premium King Room

View all photos for Supreme King Room

Supreme King Room

View all photos for Junior King Suite Red Level

Junior King Suite Red Level

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level

View all photos for Premium Room

Premium Room

View all photos for Penthouse Suite Red Level