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NH Madrid Atocha

3.0 star property
Hotel with a restaurant, a short walk to Museo Nacional Centro de Arte Reina Sofía

Photo gallery for NH Madrid Atocha

Minibar, in-room safe, desk, blackout curtains
Lobby
Superior Room
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AU$194
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
  • Prado Museum
    ‪11 min walk‬
  • El Retiro Park
    ‪13 min walk‬
  • Gran Via
    ‪20 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Madrid

NH Madrid Atocha places you in the centre of Madrid, within just a 15-minute stroll of popular places like Prado Museum and El Retiro Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of car rentals on site. .Attractions within a 20-minute walk of this 3-property class Jerónimos hotel include Gran Via and Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Prado Museum - 11 min walk - 1.0 km
  • El Retiro Park - 13 min walk - 1.1 km
  • Puerta del Sol - 19 min walk - 1.7 km
  • Gran Via - 20 min walk - 1.7 km
  • Plaza Mayor - 4 min drive - 3.2 km

Getting around

  • Madrid Atocha Station - 2 min walk
  • Atocha Renfe Station - 2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪El Brillante - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Trotamundos - ‬1 min walk
  • ‪Scarlett - ‬6 min walk

About this property

NH Madrid Atocha

Hotel with a restaurant, a short walk to Museo Nacional Centro de Arte Reina Sofía
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Madrid Atocha.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 8 levels
  • 29 sq. m of conference space
  • Built in 1947
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
NH Madrid Atocha offers 68 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is AU$259
includes taxes & fees
3 Aug - 4 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1947
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid

Frequently asked questions

What is the cancellation policy at NH Madrid Atocha?

NH Madrid Atocha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Madrid Atocha?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at NH Madrid Atocha on 3 Aug 2025 start from AU$193.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Madrid Atocha serve breakfast?

You bet, buffet brekkie is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at NH Madrid Atocha?

No, NH Madrid Atocha does not offer an airport shuttle service.

Is there a bar or restaurant at NH Madrid Atocha?

Yep, you can grab a meal at NH Madrid Atocha's onsite restaurant.

What time are check-in & check-out at NH Madrid Atocha?

Check-in begins at 3 PM. Check-out time is noon.

NH Madrid Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 952 reviews
Rating 8 - Good. 360 out of 952 reviews
Rating 6 - Okay. 85 out of 952 reviews
Rating 4 - Poor. 36 out of 952 reviews
Rating 2 - Terrible. 24 out of 952 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yosbel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very very small. Poorly designed. The toilet was right in front of the sink so you had to stand on the side of the sink. Why? No toom to open 2 suitcases let alone one. Breakfast was delicious and had plenty of choices. Right across the street from the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

meng

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s very clean and quiet. People are there very friendly. The place is in very convenient location.
Stayed 3 nights in Feb 2025

6/10 Okay

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and clean room
Stayed 1 night in Feb 2025

8/10 Good

maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but no night rest.

Everything was good except the air conditioning Which did not work during the night which affected my night rest. Hopefully you can improve that, then it will be considered an excellent stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great location near Atocha station
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Stayed 1 night in Nov 2024

10/10 Excellent

KHALID

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Nov 2024

8/10 Good

Jorge

Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Atocha train station and the Riterno park
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We .oved the location
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very close from the main station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Odessa, ELIZABETHTOWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice. Breakfast is good, but can be better. Clean. The room & facilities condition needs overhaul for the price paid.
Stayed 1 night in Oct 2024

8/10 Good

Maria, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ying, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Oct 2024

8/10 Good

Ulises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
Stayed 1 night in Oct 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel bonito con buena ubicación, no mas no menos por lo que se paga
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Susana, Tucson

Liked: Cleanliness, staff & service, amenities
The hotel is ideally located and has the most remarkable people working to make their visitors feel card for. Regrettably the door to my room had serious deficiencies and I was unable to make the mechanism work…
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.
Stayed 8 nights in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to a metro station
Stayed 3 nights in Oct 2024

6/10 Okay

Tiffany

Disliked: Cleanliness, property conditions & facilities
Convenient location near the train station (we had an 8am train the next morning). Room was very small and smelled like cigarettes.
Stayed 1 night in Oct 2024