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Sercotel de los Reyes

3.0 star property

Photo gallery for Sercotel de los Reyes

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast for a fee
Property entrance
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$106
includes taxes & fees
5 July - 6 July

Explore the area

View map
Plaza Ciudad Real 2, San Sebastian de los Reyes, Madrid, 28702
  • Place, Zona Industrial Norte
    ‪14 min walk‬
  • Place, Micropolix
    ‪6 min drive‬
  • Place, Bernabéu Stadium
    ‪20 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

San Sebastian de los Reyes

At Sercotel de los Reyes you'll be 3.3 km (2 mi) from Plaza Norte 2 Commercial Centre and 4.2 km (2.6 mi) from Escuela Universitaria Real Madrid Universidad Europea. Highlights at this hotel include a restaurant and in-room free WiFi. .Cafeteria is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 3-property class San Sebastian de los Reyes hotel include IFEMA and Plaza de Castilla.

What's nearby

  • Zona Industrial Norte - 14 min walk - 1.2 km
  • Micropolix - 6 min drive - 2.1 km
  • Bernabéu Stadium - 20 min drive - 15.0 km
  • Gran Via - 26 min drive - 21.0 km
  • Puerta del Sol - 27 min drive - 21.7 km

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • Baunatal Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Sorbo - ‬15 min walk
  • ‪Cars Burger - ‬12 min walk
  • ‪Kanbun - ‬12 min walk
  • ‪Restaurante Dehesa Boyal - ‬17 min walk
  • ‪Ecoasia Market - ‬16 min walk

About this property

Sercotel de los Reyes

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Sercotel de los Reyes also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star San Sebastian de los Reyes hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Sercotel de los Reyes offers 72 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express Madrid-San Sebastian de los Reyes by IHG
San Sebastian de los Reyes
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.2 out of 5, Very good, 888 reviews
The price is AU$114
includes taxes & fees
14 June - 15 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 8 for children
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Globales los Reyes
Globales los Reyes Hotel
Globales los Reyes Hotel San Sebastian de los Reyes
Globales los Reyes San Sebastian de los Reyes
Globales De Los Reyes
Globales de los Reyes Hotel Hotel
Globales de los Reyes Hotel San Sebastian de los Reyes
Globales de los Reyes Hotel Hotel San Sebastian de los Reyes

Frequently asked questions

What is the cancellation policy at Sercotel de los Reyes?

Sercotel de los Reyes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel de los Reyes?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Sercotel de los Reyes on 5 July 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel de los Reyes?

Yep, Sercotel de los Reyes has a self car park for EUR 10 per day. A self car park is also available, for a fee.

What makes Sercotel de los Reyes a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sercotel de los Reyes.

Does Sercotel de los Reyes serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Sercotel de los Reyes?

No, Sercotel de los Reyes does not offer an airport shuttle service.

Is there a bar or restaurant at Sercotel de los Reyes?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone? The dining venue is closed on Saturday and Sunday.

What time are check-in & check-out at Sercotel de los Reyes?

Check-in begins at 3:00 PM. Check-out time is noon.

Sercotel de los Reyes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 255 reviews
Rating 8 - Good. 109 out of 255 reviews
Rating 6 - Okay. 30 out of 255 reviews
Rating 4 - Poor. 13 out of 255 reviews
Rating 2 - Terrible. 6 out of 255 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elina Olimpia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing very clean and great staff
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Devinny

Liked: Cleanliness, amenities, property conditions & facilities
The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent Stay.

Very friendly and helpful staff, the room was clean and quiet.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Angel

Liked: Staff & service
.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

EBENEZER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Verified

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

F

Liked: Cleanliness, staff & service

Ok for a night stop

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Juan Carlos

Quiet and clean . Location far from restaurants
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025
Verified

6/10 Okay

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the customer service / friendliness

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Stayed 4 nights in Jan 2025
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

MARÍA DEL PILAR

Liked: Staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is too small for a big cars.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Stayed 1 night in Feb 2025
Verified

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jordi

Liked: Cleanliness, staff & service, amenities
Todo correcto
Stayed 1 night in Nov 2025
Verified

8/10 Good

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Sí
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Begoña

Liked: Cleanliness
Disliked: Amenities
El personal del desayuno muy antipático, sobretodo el Sr. Angel, solo preocupado por la hora de cerrar.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Sin todo muy bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La calefacción estaba a tope, pero tenia facil solucion, el desayuno muy completo
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El personal del desayuno desagradable y desayune mediocre y la cama mas dura
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion limpia, el baño super amplio y cómodo, aire acondicionado bueno, el desayuno superó mis expectativas, mucha variedad a seleccionar tipo buffet, la presentación de los alimentos y bebidas me gustó mucho, el café estuvo exelente. El personal de la recepción fue muy amable y servicial.
Stayed 1 night in Oct 2025