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El Sueño del Quijote

3.0 star property
Victorian guesthouse with health club and spa services

Photo gallery for El Sueño del Quijote

Interior
Children's area
Deluxe Room | Living room
Interior detail
City Studio, 1 Double Bed, Kitchen, City View (Calle Portilla 9)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Gym
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
33 Paseo de Pastrana, Alcala de Henares, 28803
  • University of Alcala
    ‪11 min walk‬
  • Plaza Cervantes
    ‪11 min walk‬
  • Convent of Las Clarisas de San Diego
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Triple Room

Minibar, individually decorated, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Minibar
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Minibar
  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Double Room Single Use

Basic Double Room Single Use

Basic Double Room Single Use

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Private bathroom
Minibar
Cookware/dishes/utensils
  • 9 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Minibar
  • 11 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Alcala de Henares

A family-friendly stay in the heart of Alcala de Henares awaits you at El Sueño del Quijote. Within just a 15-minute stroll, you'll find Torre de Santa Maria and Archbishop's Palace. Highlights at this Victorian guest house include free in-room WiFi. .Enjoy the gym along with access to yoga classes and a playground. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Alcala de Henares guest house include University of Alcala and Plaza Cervantes.
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What's nearby

  • University of Alcala - 11 min walk - 1.0 km
  • Plaza Cervantes - 11 min walk - 1.0 km
  • Convent of Las Clarisas de San Diego - 13 min walk - 1.1 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.6 km
  • Parque Europa - 11 min drive - 10.5 km

Getting around

  • Alcala de Henares La Garena Station - 6 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪La Belga - ‬9 min walk
  • ‪Cervecería el Portón - ‬10 min walk
  • ‪Cafetería Puerta de Alcalá - ‬9 min walk
  • ‪El Gato de Tres Patas - ‬6 min walk
  • ‪The Green Irish Pub - ‬9 min walk

About this property

El Sueño del Quijote

Victorian guesthouse with health club and spa services
As a guest of El Sueño del Quijote, you'll find a health club, spa services, and a library. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly El Sueño del Quijote.

This 3-star Alcala de Henares guest house is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 1920
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • 1 conference room
El Sueño del Quijote offers 12 air-conditioned accommodations with minibars and free toiletries. This individually decorated accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Alcala de Henares guest house provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Health club
  • Library
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • No lift

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1920
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:30 AM - 8:00 PM) and Monday - Friday (7:30 PM - 8:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • Pets: EUR 20 per pet, per week
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 18.0 per day.
  • Cots (infant beds) are available for EUR 6.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 12 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 12
  • Pet fee: EUR 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 18.0 per day
  • Laundry fee: EUR 4.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

El Sueño Quijote Guesthouse Alcala de Henares
El Sueño Quijote Guesthouse
El Sueño Quijote Alcala de Henares
Sueno Quijote Alcala Henares
El Sueño del Quijote Guesthouse
El Sueño del Quijote Alcala de Henares
El Sueño del Quijote Guesthouse Alcala de Henares

Frequently asked questions

What is the cancellation policy at El Sueño del Quijote?

El Sueño del Quijote offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at El Sueño del Quijote?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Is El Sueño del Quijote family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that El Sueño del Quijote is a hit with families.

Is there a free airport shuttle available at El Sueño del Quijote?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at El Sueño del Quijote?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Sueño del Quijote?

Cats and dogs are welcome at El Sueño del Quijote, with food and water bowls on offer. Just so you know, there's a weight limit of up to 15 kg per pet.

El Sueño del Quijote Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 100 reviews
Rating 8 - Good. 36 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 5 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. You'll be glad you did.
Stayed 2 nights in Jan 2025

6/10 Okay

Qiongfang

Travelled with group
Liked: Cleanliness
There is limited public transportation from the property to Madrid center.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayleen

Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

actually 2 hotel-apts, Portillo not recommended

There's a bit of false advertising with this place. There are actually 2 hotel/apartments and one is nicer than the other. They should be listed separately. I do not recommend the rooms that say "Portillo" because those are actually a different building, about a 9 minute walk away from the main one --> not fun with suitcases. The rooms at the Portillo place are poor, with the lowest quality of furniture, linens, and decoration. If you have allergies, this place is not good, they use a strong and artificial air freshener. The places at Portillo would be 1 star, not 3 stars as they are advertised as (I say this as someone who has stayed in hundreds of hotels/apartments/BnBs in Spain and other countries.) However, the staff member, Edy, who helped me with my suitcases, was very kind. After an international flight, I was grateful for her help. Also, I liked that the main place serves as a kind of cultural center for the neighborhood. I think, overall, the 2 hotel-apartments, or at least the Portillo one, needs more monetary investment.
Stayed 3 nights in May 2023

6/10 Okay

José pablo

Disliked: Cleanliness
Stayed 5 nights in May 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
This is a place to keep your stuff safe. It’s clean and easy to access. However it’s not that close to the city plaza of Cervantes. I walked good 15 to 20 minutes. Not your place if you are looking for hotel amenity stay. It’s very laid back. No hotel cleaning or toiletries supplies. Shower head was broken. It was a good deal and very clean. Beds not very comfortable.
Stayed 4 nights in Sep 2022

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 4 nights in Jul 2022

10/10 Excellent

Jean, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relation price-quality. Clean rooms, professional staff and good location
Stayed 1 night in Jul 2022

10/10 Excellent

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Not easy to park street, but I was lucky to park in front of the hotel and I did not move my car for two days, just in case. It's 10-15 minutes from the core of the city, depending how fast you walk. For the price, I think it was excellent. Breakfast was more than I need (but I am Italian: I have a very small breakfast). Personnel is really nice and helpful, although not always present. The only thing I did not like was the pillow: very hard for my taste.
Stayed 2 nights in May 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky, friendly, comfortable and versatile

This place was a delight. It comprises guest rooms, rather than being a hotel, and there is a communal area with kitchen facilities and equipment, eating space, and a lounge area. A picnic breakfast tray is supplied each day, and you can use the facilities to toast the bread, make coffee etc, as well as making a meal with your own supplies, if you wish. Our accommodation consisted of 2 floors, with a spiral staircase leading from the bedroom/bathroom to a room above, which we named " the snug", which had a sofa, coffee table, and desk, as well as a third bed. There was a fridge in the room , and a decent clothes storage area. The only proviso is that the bath and toilet area is only separated from the sleeping area by a screen, so may not be ideal for those who like complete privacy when performing their ablutions! As my husband had been unwell on our journey this place was perfect for him to relax and recover in while i explored the delights of the town, just a 10-15 minute walk away. Staff were friendly and helpful. WiFi connection was excellent. There is an area called "El Patio" which has a floor laid with fitness mats, where yoga and pilates classes take place, mainly in the evenings, but can be used by guests at other times. The decor is book themed, specifically Don Quijote, with rooms named after the various characters from the story.
Stayed 2 nights in Feb 2022

8/10 Good

Toni

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Quaint. Cute.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020

10/10 Excellent

OG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, well located,
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, clean and good breakfast
Stayed 1 night in May 2019

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel/Bed&Breakfast/Hostel????

My review is to let future guest know what they are signing up for. This is not a typical hotel. No one works there 24 hours a day, personnel is only there in the day. This caused some problems; ran out of toilet paper, WiFi was down one night, other guest smoking in there rooms (It is posted in the rooms that it is a smoke-free facility). It was also posted that the room would be cleaned every 3rd day. We stayed 7 nights and our room was cleaned once. I even had to ask for it to be cleaned. So we only got fresh towels one time. The personnel is very nice and accommodating when they are there. I would recommend staying there as long as you know what you are getting or not getting.
Stayed 6 nights in Oct 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don Quixote area in Madrid

Very convenient stay in Alcala De Henares with 16 century bldgs in the old town. The Cervantes Birthplace Museum is the former home of the celebrated author of “Don Quixote" was nearby. Great price for being close to Barajas Int Airport and good scenic drive into Madrid. Plaza de Cervantes is a good shopping place.
Stayed 2 nights in Oct 2018

6/10 Okay

Lilly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Clerk was kind. Breakfast was poor and i didnt like the fact that bathroom was open no walls and we were 4 adults and a child when i made reservation. Room wasnt clean daily. I wont come back there.
Stayed 2 nights in Sep 2018

10/10 Excellent

Marta, Delray Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels just like home. The town is amazing.
Stayed 1 night in Aug 2018

2/10 Terrible

Amor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Voy dos veces al año a Alcala de Henares y no recuerdo peor sitio con este precio . No advierten que el baño está separado de la cama por un biombo pésima iluminación y mal gusto en decoración .En las fotos de anuncio no sale el baño.el patio está siempre cerrado
Baño (sin hidro) junto a cama son tabique
Stayed 3 nights in Sep 2024

8/10 Good

Miguel Angel

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hay que instalar de cosas materias (para de cama, aire acondicionado) porque no funcionan
Stayed 3 nights in Aug 2024

2/10 Terrible

Vasil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es lo que esperaba porque vi que tenía bañera y cuando entré tenía un plato ducha

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situado cerca del centro, limpieza
Stayed 3 nights in Sep 2023

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo el estudio, muy limpio y accesible.
Stayed 1 night in Sep 2023