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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
Hotel with a restaurant, near El Retiro Park

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Meeting facility
Desk, laptop workspace, blackout curtains, soundproofing
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$184
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Calle Pez Volador 1, Madrid, 28007
  • Place, Hospital Gregorio Maranon
    ‪8 min walk‬
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

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  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,004 reviews
The price is AU$158
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About the area

Madrid

Crowne Plaza Madrid - Centre Retiro by IHG puts you in the heart of Madrid, within a 20-minute stroll of popular places like El Retiro Park and Movistar Arena. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers a fitness centre, a 24-hour front desk and a garden. Other amenities include a lift and a banquet hall. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .You'll be 2.7 km (1.7 mi) from Prado Museum and 3.2 km (2 mi) from Gran Via with a stay at this 4-property class Retiro hotel.

What's nearby

  • Hospital Gregorio Maranon - 8 min walk - 0.7 km
  • El Retiro Park - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km
  • Calle de Alcalá - 19 min walk - 1.7 km
  • Prado Museum - 4 min drive - 3.2 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cervecería Cruz Blanca - ‬8 min walk
  • ‪Telepizza - ‬5 min walk
  • ‪La Tagliatella - ‬3 min walk
  • ‪Cervejaria Jumar - ‬3 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Hotel with a restaurant, near El Retiro Park
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness centre, a garden, and a lift. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with a hairdryer and blackout curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$158
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Crowne Plaza Madrid - Centre Retiro by IHG?

Crowne Plaza Madrid - Centre Retiro by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on 11 Jan 2026 start from AU$184.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Madrid - Centre Retiro by IHG?

Yep, Crowne Plaza Madrid - Centre Retiro by IHG has a self car park for EUR 26 per day. A self car park is also available, for a fee.

Does Crowne Plaza Madrid - Centre Retiro by IHG serve breakfast?

Sure does, buffet breakfast is on offer on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Madrid - Centre Retiro by IHG?

No, Crowne Plaza Madrid - Centre Retiro by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Madrid - Centre Retiro by IHG?

Yep, you can grab a meal at Crowne Plaza Madrid - Centre Retiro by IHG's onsite restaurant.

What time are check-in & check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 427 out of 576 reviews
Rating 8 - Good. 102 out of 576 reviews
Rating 6 - Okay. 30 out of 576 reviews
Rating 4 - Poor. 11 out of 576 reviews
Rating 2 - Terrible. 6 out of 576 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room, quiet, air conditioned. Good breakfast except the last day of the stay. Chipped cups, no mugs available (they were every other day), tubs for jams/oil were not clean and had food residue in them, no omelette!
Stayed 4 nights in Sep 2025

8/10 Good

Richard Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Mirjana, Rancho PAlos Verdesa

Liked: Cleanliness, staff & service
Not the best lcation
Stayed 1 night in Jul 2025

10/10 Excellent

Aymara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel is located in a quiet area, and having the metro nearby made it super easy to get around. We always felt safe, even when we came back late. The beds were really comfy and everything was nice and clean. But honestly, the best part was how warm and friendly the staff were - especially Angel, who made our breakfasts extra special. We’d be happy to come back and would highly recommend this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay - clean rooms, friendly staff, very easy transportation options! The beds were amazing!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff charged me much higher price than was initially quoted by Expedia. This makes me not rely on the Expedia quoted price in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family rooms. Two huge beds
Stayed 4 nights in Aug 2025

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 4 nights in Aug 2025

4/10 Poor

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Ricky

Stayed 1 night in Aug 2025

10/10 Excellent

Max

Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sheree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing reception staff - super friendly especially Isabelle
Stayed 3 nights in Aug 2025

10/10 Excellent

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a king sized bed room and it was one of the most comfiest beds I’ve slept in!! Everyone was lovely and would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Aymara

Stayed 7 nights in Aug 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan, Cornelius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly and helpful. Rooms are clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Ritin, West Midlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're brilliant. They looked after me and my family. Good location which is near some local areas for food and the retiro park. Taxis are located outside hotel. The rooms and interior were clean and modern and good for families. The bar and food was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vasanthi

Stayed 3 nights in Jun 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jiao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel Martinez, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Es un excelente hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Danielle

Stayed 1 night in Jul 2025