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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Meeting facility
Breakfast, lunch, dinner served; pool views
Meeting facility
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Bathtub, Pool View

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds, Poolside

Highlights

Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Business Room, Multiple Beds

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the area

Thunder Bay

A family-friendly stay in Thunder Bay awaits you at Superior Inn Hotel and Conference Centre Thunder Bay. You'll be 2.6 km (1.6 mi) from International Friendship Garden and 2.6 km (1.6 mi) from Redwood Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Lake and Spruce, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 15070 square feet (1400 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free extended parking. .With a stay at this 3-property class Thunder Bay hotel, you'll be 3.2 km (2 mi) from Centennial Botanical Conservatory and 3.5 km (2.2 mi) from Chapples Golf Course.

What's nearby

  • Fort William Gardens - 5 min drive - 3.4 km
  • Thunder Bay Museum - 6 min drive - 4.1 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 7.7 km
  • Intercity Shopping Centre - 8 min drive - 5.2 km
  • Lakehead University - 9 min drive - 7.4 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1970
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Frequently asked questions

What is the cancellation policy at Superior Inn Hotel and Conference Centre Thunder Bay?

Superior Inn Hotel and Conference Centre Thunder Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Superior Inn Hotel and Conference Centre Thunder Bay?

Yep, Superior Inn Hotel and Conference Centre Thunder Bay has a free self car park, free extended parking and free RV/bus/truck parking.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a pool?

Superior Inn Hotel and Conference Centre Thunder Bay has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a waterslide?

Yep, this property has a waterslide!

Is Superior Inn Hotel and Conference Centre Thunder Bay family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Superior Inn Hotel and Conference Centre Thunder Bay is a hit with families.

Is there a free airport shuttle available at Superior Inn Hotel and Conference Centre Thunder Bay?

No, Superior Inn Hotel and Conference Centre Thunder Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Superior Inn Hotel and Conference Centre Thunder Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

6.8

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 1050 reviews
Rating 8 - Good. 249 out of 1050 reviews
Rating 6 - Okay. 213 out of 1050 reviews
Rating 4 - Poor. 136 out of 1050 reviews
Rating 2 - Terrible. 156 out of 1050 reviews

Reviews

2/10 Terrible

Amy, Terrace Bay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean, very noisy, extremely warm and humid in the rooms with no air conditioning or fan.
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Staff were friendly and courteous. Rooms were old, flooring was falling apart and sticky spots all over. Cooling system didn’t work but we were offered a small fan. Would not recommend especially for the price. Seriously disappointed.
Stayed 1 night in Jun 2025

2/10 Terrible

Gurpal

Ac not working
Stayed 1 night in Jun 2025

6/10 Okay

Lorraine

Travelled with partner
Liked: Cleanliness, amenities
Property was clean and felt safe. Excellent restaurant on site. Pool area looked nice but we didnt use it. Room was dated and could use an upgrade. Bed was too soft for us and the pillows were thick and uncomfortable. Our neighbor had a very loud visitor at 10 and again at 3 in the morning. Walls seemed thin as the TV kept us awake in the early morning hours.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
The room & property was good, except the A/C was not working in our room. The 1st day was OK, since the temperature was only 20C. The next day was 32C, and with no A/C in room was very uncomfortable. NOT HAPPY.
Stayed 2 nights in Jun 2025

4/10 Poor

Lorena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel in its day would have been amazing. It is huge, had a pool and was a convention centre but it has seen better days. The staff were very friendly. You can tell they are doing things to upgrade areas but when we got there we were told the air conditioning was down throughout the hotel. Then we got to the room and you could smell smoke and it was kind of musty smelling. It was supposed to be a non smoking room. Plus there was stains on the floor. To be honest we would have moved to another hotel but it was late and we had driven over 9 hours so we stuck it out. We were supposed to stay here on the way back but we have cancelled and will stay somewhere else.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay but the breakfast was brutal.
Stayed 1 night in Jun 2025

2/10 Terrible

Sharmista

Travelled with pets, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property looked nice, easy to find. Our room on the third floor looked nice and clean, except it was boiling hot. There were no working AC in the room. The front desk staff did not disclose this when I was checking in. She watched me haul all our luggage through the construction zones inside the property, but did not mention that the room ac was broken on this very hot day. We could not stay there, as it would have made us, and our dog sick. I dragged all our luggage back downstairs and canceled our reservation. Not a good experience. Make sure that you verify that your room has working climate control before you haul everything upstairs.
Stayed 1 night in Jun 2025

2/10 Terrible

John

No Air Conditioning. Tattered and generally grubby. Broken toilet set. Leaking toilet. No Air Conditioning. Shuttle is not guaranteed, you can not make a reservation and you are dependent on whether an authorized driver shows up. In our case they did not and we were scrambling to get to the airport. No Air Conditioning. Broken microwave.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

James

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place was a DUMP. It was filthy, the AC was broken, the microwave was broken, the window wouldn't close/open without a great deal of effort, and the other guests were quite noisy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, the temp housing makes it difficult for them but they were all fantastic.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Jun 2025

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities
Had I known that there was no air conditioning in this place I never would have booked. And because I booked online with Expedia I cannot cancel and get my money back.
Stayed 1 night in Jun 2025

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in May 2025

2/10 Terrible

Renee

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior inn

Great place to stay while in the airport area.
Stayed 1 night in Jun 2025

4/10 Poor

Cliff

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Paper thin walls noises from next door. Hair dryer switch broken. Pool closed. Luckily hot tub working.beds were comfortable. Lack of breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room tidied every morning which was not expected or necessary. Close to numerous eateries. Easy to locate facility. Secure facility at late hours.
Stayed 3 nights in Jun 2025

8/10 Good

Zheng, Winnipeg

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Rooms were clean. The beds are comfortable. Noise was a bit of an issue, but was not a deal breaker. Overally very satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Jun 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Central to so much...will be back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

shyanne

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in May 2025