4/10 Poor
Joshua
Travelled with family
25 Feb 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
THE BREAKFAST THO 😂
We booked this room because we were going to Luray Caverns for my daughters 9th birthday and it was affordable for my fiance, myself, and 5 kids. The booking stated Free Breakfast also which is nice with all the kids. The breakfast is NOT continental.. it's "grab and go" which I never knew was a thing. It consisted of a brown paper bag containing a banana, a tiny water bottle, a granola bar, and pb crackers. Honesty, I didn't know if I should laugh or be mad. Also, the rooms do not have microwaves or blow dryers lol. We packed snacks for the kids, like popcorn for watching a bedtime movie, which we then had to take to the lobby and use the "community microwave." The floors were dirty and i actually washed a few areas where there was some old brown sticky stuff that was never cleaned. We stayed Friday til Sunday and never saw housekeeping until the morning of checkout when she stopped to see if we were leaving. Also, out back of the place is a giant overflowing dumpster. Its got mattresses sticking out and i don't think one more bad of trash could possibly fit. I'm pretty laid back when it comes most things and I don't normally make complaints on businesses, but I don't think this place actually gets cleaned. I think they just reset the room so it looks like stuff was done and then keep on keepin on lol... I won't ever stay there again. It's not an awful place...I just think it needs to be ran by people who actually give a crap.
Joshua
Stayed 2 nights in Feb 2024
