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Waldstaetterhof Swiss Quality Hotel

3.5 star property
Lakefront hotel with 24-hour front desk and restaurant

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Lobby sitting area
Reception
1 bedroom, in-room safe, desk, free WiFi
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is AU$335
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

1 bedroom, in-room safe, desk, free WiFi

Single Room, 1 Single Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Coffee/tea maker
Desk
Heating
Fan
Private bathroom
Coffee/tea maker
Flat-panel TV
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Hairdryer
Private bathroom
Deep-soaking bath
Heating
Fan
Deep soaking bathtub
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 1

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Deep-soaking bath
Private bathroom
Hairdryer
Heating
Fan
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Coffee/tea maker
Desk
Heating
Fan
Private bathroom
Coffee/tea maker
Flat-panel TV
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Hairdryer
Coffee/tea maker
Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Flat-panel TV
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 1

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Deep-soaking bath
Coffee/tea maker
Heating
Fan
Deep soaking bathtub
Private bathroom
Coffee/tea maker
Flat-panel TV
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Hairdryer
Separate sitting area
Heating
Rollaway/extra beds (free)
Fan
Deep soaking bathtub
Hair dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Hairdryer
Private bathroom
Deep-soaking bath
Heating
Fan
Deep soaking bathtub
Hair dryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

Heating
Fan
Private bathroom
Coffee/tea maker
Free bottled water
Flat-panel TV
  • Sleeps 2

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

Heating
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 3

About the area

Lucerne

Waldstaetterhof Swiss Quality Hotel puts you in the heart of Lucerne, within steps of The Swiss Path and Museum Sammlung Rosengart. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Gleis 1, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬5 min walk
  • ‪Heini - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

  • 91 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1898
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is provided on a daily basis.

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  • Free WiFi
  • Restaurant
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4.2 out of 5, Very good, 684 reviews
The price is AU$418
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Self-parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Waldstaetterhof Swiss Quality Hotel?

Waldstaetterhof Swiss Quality Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldstaetterhof Swiss Quality Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Waldstaetterhof Swiss Quality Hotel on 11 Nov 2025 start from AU$325.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldstaetterhof Swiss Quality Hotel?

Yep, Waldstaetterhof Swiss Quality Hotel has a self car park for CHF 40 per day. Onsite parking is limited.

Are there any beaches close to Waldstaetterhof Swiss Quality Hotel?

The closest beach to Waldstaetterhof Swiss Quality Hotel is Seebad Eich (15.6 km).

Does Waldstaetterhof Swiss Quality Hotel serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Waldstaetterhof Swiss Quality Hotel?

No, Waldstaetterhof Swiss Quality Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Waldstaetterhof Swiss Quality Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Waldstaetterhof Swiss Quality Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Waldstaetterhof Swiss Quality Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

6/10 Okay

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean, great breakfast, but the hotel has no A/C!!! We had a terrible night. If you are in Luzern during the summer look elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

CHAN CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities

No air conditioning. Terrible shower.

Advertised air conditioning but didn’t have it. We were provided with an oscillating fan instead. Had to open windows while fireworks exploded outside due to National Day celebrations. Shower was terrible…named her Sybil…went from scalding hot, to freezing cold on a whim! Could never find a good temperature to shower. Husband refused to shower until next hotel…3 days later! Will stay somewhere else next time. Hotel was clean and breakfast was pretty good. But will find someplace else next trip.
Stayed 2 nights in Jul 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Radhesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Orapim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Best experience! Super close to train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Check-in was quick and easy. Bed was comfortable. Room was clean. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Jolene, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right across the street from the tr
Stayed 2 nights in Jul 2025

10/10 Excellent

NIHARIKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Vishnu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room looks good online in the pics. It’s a very plain, but clean room. The tv is a smart tv, so that’s a plus. Otherwise, there is no fridge and the room is just clean, not at all fancy, like I personally would expect from a $300 plus room/night. We missed the fact that there is no AC in the rooms. There is an oscillating fan that helps, and the window opens, but it doesn’t get cool by our standards. It was 23 degrees Celsius when we walked into the room and within 5 minutes, our bodies had raised the temperature up to 24.4 Celsius….thats 76 Fahrenheit. Luckily it rained and brought the temperature down outside and the room temp dropped to 22.3……72. I have never had a more uncomfortable pillow in my entire life. My wife’s pillow was fine, but sleeping without air conditioning and on top of a lumpy pillow was not ideal. The other issue that was annoying was a fluctuation in water temperature in the bathroom. While taking a shower, the temperature fluctuated about 40°. One minute it was fine as you had set it then it got much cooler and then extremely warm to the point of almost scalding. I thought maybe it was a Swiss thing during their showers. The hotel staff said it isn’t. Overall, paying over $300 for a room with no air, no fridge and water that isn’t steady is crazy, but hotels in Lucerne, and Switzerland in general are crazy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sindy

Stayed 1 night in Jul 2025

10/10 Excellent

Elaine, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was pristine and modern with a safe with no extra charge.It was a small bedroom with a large t.v on the wall but we also had a seperate office room with 2 small arm chairs and a t.v also.The shower room was very modern and exceptionally clean. The hotel itself was very close to the busy train station and walkable in 5 minutes.Lovely breakfast area with a small buffet breakfast.Would reccomend this hotel.Remember to bring a swiss plug adapter bcos our european 2 pin plugs didnt fit into their funny shaped sockets!! We bought one at reception for 10 sf
Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Close to train station. Comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Puneet

Travelled with family
Liked: Cleanliness, room comfort
It is not an upscale place. It has bare minimum IIt is NOT an upscale place. It has bare minimum IKEA furniture. Parking is very limited and expensive. Location is nice, but even the curtains in the room are translucent. Air conditioning does not work. No comforters in the room. Only bedsheets At best a three star
Stayed 1 night in Jul 2025

10/10 Excellent

Afshan, Luton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Michael, Raleigh

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel and suite were beautiful. The design was both modern and cozy The breakfast was amazing with every type of fruit imaginable. Would love to have access to coffee machine throughout the day. The staff was professional and helpful if asked, but lacked a concierge feel for assisting in guests stay in the area.
Stayed 2 nights in Jul 2025

4/10 Poor

Sundae

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Stayed 1 night in Jul 2025

8/10 Good

jungwon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small shower booth
Stayed 2 nights in Jul 2025

10/10 Excellent

Wyatt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Jun 2025

8/10 Good

Vijay, New Milford

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jun 2025

8/10 Good

Oscar E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and attention from all staff. Just as a honest review, rooms seems to be as good as the pictures but they are not. It is understandable that is the historic building layout that don’t permit doing something crazy but just be aware that rooms are small that it looks, specially bathroom (shower area). And pillos need improvement and provide better ones (orthopedic and supportive) and usually, should be at least 4 per each bed.
Stayed 1 night in May 2025