Waldstaetterhof Swiss Quality Hotel

3.5 star property
Lakefront hotel with 24-hour front desk and restaurant

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Reception
Interior
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is AU$331
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

Single Room, 1 Single Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Comfort Single Room

  • Sleeps 1

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Double Room Courtyard Side

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Comfort Room

  • Sleeps 2

Premium Room

  • Sleeps 2

Comfort Single Room Courtyard Side

  • Sleeps 1

Comfort Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Deep-soaking bath
Private bathroom
Coffee/tea maker
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Flat-screen TV
Renovated in 2024
Fan
Separate bedroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Premium Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Fan
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Comfort Double Room Courtyard Side

  • Sleeps 2

Suite

  • Sleeps 2

Junior Suite

  • Sleeps 2

Triple Room

  • Sleeps 3

About the area

Lucerne

Waldstaetterhof Swiss Quality Hotel puts you in the heart of Lucerne, within steps of The Swiss Path and Museum Sammlung Rosengart. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Gleis 1, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 3.5-property class Lucerne hotel include St. James Way and Alpine Panorama Path.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Lake Side Promenade - 9 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Heini - ‬4 min walk
  • ‪JOE & THE JUICE - ‬5 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

  • 91 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1898
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Self-parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Waldstaetterhof Swiss Quality Hotel?

Waldstaetterhof Swiss Quality Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldstaetterhof Swiss Quality Hotel?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Waldstaetterhof Swiss Quality Hotel on 8 Jan 2026 start from AU$321.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldstaetterhof Swiss Quality Hotel?

Yep, Waldstaetterhof Swiss Quality Hotel has a self car park for CHF 40 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Waldstaetterhof Swiss Quality Hotel?

The closest beach to Waldstaetterhof Swiss Quality Hotel is Seebad Eich (15.6 km).

Does Waldstaetterhof Swiss Quality Hotel serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Waldstaetterhof Swiss Quality Hotel?

No, Waldstaetterhof Swiss Quality Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Waldstaetterhof Swiss Quality Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Waldstaetterhof Swiss Quality Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 394 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Alexander

Stayed 1 night in Sep 2025

6/10 Okay

Cindy

Travelled with family
Disliked: Amenities, property conditions & facilities
Fine for one night. Water temp. was broken so took cold showers. Will choose differently in future.
Stayed 1 night in Sep 2025

10/10 Excellent

Seshu L., Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel right next to the train station.
Stayed 2 nights in Aug 2025

8/10 Good

Shravan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
I love the vibe of the hotel, it’s very close to the train and walkable distance everywhere including the chapel bridge and the lion monument!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Pillows and comforters were uncomfortable compared to previous properties. Area is extremely noisy and busy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 2 nights in Sep 2025

6/10 Okay

Alina

The hotel is in a great location but that’s pretty much the only thing about it. Stayed there for 3 nights, i would 100% not return. The rooms are extremely small, there’s not even one shelf to put your clothes on, had to keep everything in my luggage. Shower was ridiculously tiny, i kept hitting my elbows on the shower wall while washing my hair but the biggest problem was the lack of AC. Which was my fault for not paying attention and booking a hotel without AC. There was an old fan in the room that did nothing other than giving me a headache, hotel manager told us to just keep the window open. It was very hot outside so that didn’t help not to mention it was extremely noisy since it was facing main street. Do yourself a favor and stay somewhere else!
Stayed 3 nights in Aug 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Location is right next to railway station. Walkable to all historic places in Lucern. Wonderful people. Extremely clean. What a Swiss hotel should be.
Stayed 1 night in Aug 2025

4/10 Poor

Rajiv

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No air conditioning in the hotel and the rooms. It was extremely uncomfortable at night and sleeping was very difficult. Would not recommend this hotel to anyone
Stayed 2 nights in Jul 2025

10/10 Excellent

ANIL, HIGHTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Staff was friendly and accommodating
Stayed 1 night in Apr 2025

6/10 Okay

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean, great breakfast, but the hotel has no A/C!!! We had a terrible night. If you are in Luzern during the summer look elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

CHAN CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities

No air conditioning. Terrible shower.

Advertised air conditioning but didn’t have it. We were provided with an oscillating fan instead. Had to open windows while fireworks exploded outside due to National Day celebrations. Shower was terrible…named her Sybil…went from scalding hot, to freezing cold on a whim! Could never find a good temperature to shower. Husband refused to shower until next hotel…3 days later! Will stay somewhere else next time. Hotel was clean and breakfast was pretty good. But will find someplace else next trip.
Stayed 2 nights in Jul 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Radhesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Orapim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Best experience! Super close to train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Check-in was quick and easy. Bed was comfortable. Room was clean. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Jolene, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right across the street from the tr
Stayed 2 nights in Jul 2025

10/10 Excellent

NIHARIKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025