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Hotel Royal Luzern

3.0 star property

Photo gallery for Hotel Royal Luzern

Deluxe Double Room
Lobby
Exterior
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
The current price is AU$368
includes taxes & fees
15 June - 16 June

Explore the area

View map
22 Rigistrasse, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Grand Casino Lucerne
    ‪6 min walk‬
  • Place, Swiss Transportation Museum
    ‪15 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Lucerne

At Hotel Royal Luzern you'll be within a 20-minute stroll of popular places like Swiss Transportation Museum and Chapel Bridge. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Continental breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .In the area of this 3-property class Lucerne hotel, you'll find Burgenstock.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.2 km
  • Grand Casino Lucerne - 6 min walk - 0.6 km
  • Lion Monument - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 15 min walk - 1.3 km
  • Chapel Bridge - 17 min walk - 1.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Barbatti - ‬13 min walk
  • ‪MOzern - ‬7 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬14 min walk
  • ‪Chäs Barmettler - ‬13 min walk
  • ‪Vesper - ‬10 min walk

About this property

Hotel Royal Luzern

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a front desk safe are also featured at Hotel Royal Luzern.

Smoking is allowed in designated areas at this 3-star Lucerne hotel.

  • 40 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Royal Luzern offers 40 accommodations with complimentary bottles of water and a hairdryer. Televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: CHF 50

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 30 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel

Hotel Royal Luzern Lucerne

Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Royal Luzern?

Hotel Royal Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Royal Luzern?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Hotel Royal Luzern on 15 June 2026 start from AU$368, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Royal Luzern?

Onsite parking is limited.

Are there any beaches close to Hotel Royal Luzern?

The closest beach to Hotel Royal Luzern is Seebad Eich (15.8 km).

Does Hotel Royal Luzern serve breakfast?

Yeah, continental brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Royal Luzern?

No, Hotel Royal Luzern does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Royal Luzern?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Royal Luzern?

Dogs are welcome at Hotel Royal Luzern, with food and water bowls on offer.

Hotel Royal Luzern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 223 reviews
Rating 8 - Good. 52 out of 223 reviews
Rating 6 - Okay. 19 out of 223 reviews
Rating 4 - Poor. 11 out of 223 reviews
Rating 2 - Terrible. 10 out of 223 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff member was very welcoming and helpful with suggestions on what to consider seeing during the day. Room was smaller than expected but we were only there to sleep so didn’t bother us much. View from the bedroom window was outstanding!! Hotel was very quiet and lacking any atmosphere, no food available!!
Stayed 1 night in Feb 2026

6/10 Okay

Danielle

Liked: Cleanliness
The view from this hotel is amazing! The location is not the best and it is up a steep hill so if you are travelling with luggage it is not ideal. It was SO loud in the room. We could hear everything from the rooms around us…we could even hear someone coughing in their room.
Stayed 1 night in Feb 2026

10/10 Excellent

Malekkal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Aline

Stayed 1 night in Jan 2026

10/10 Excellent

Dilyara

Liked: Cleanliness, amenities, property conditions & facilities
From the very first step into the hotel, I felt genuinely welcomed. Baji at the reception was absolutely wonderful — warm, professional, and truly attentive. His hospitality immediately made me feel at home and set the tone for the entire stay. I would also like to thank the gentleman from Iraq at the reception (unfortunately, I didn’t catch his name). He was equally kind, helpful, and welcoming — a true example of excellent service.The location of the hotel is simply perfect. It is within easy walking distance of Lucerne’s main attractions, yet at the same time it offers privacy and a peaceful atmosphere where you can truly relax and unwind. This balance is rare and very special. This hotel made a huge impact on me. It was my first visit to Switzerland, and honestly, this stay is one of the main reasons I fell in love with Lucerne. Everything — from the people to the location and the overall atmosphere — was exceptional. I will definitely return and highly recommend this hotel to anyone visiting Lucerne. Thank you for such a memorable experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 2 nights in Dec 2025

8/10 Good

Jose

Stayed 2 nights in Dec 2025

8/10 Good

Baruch

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
The front desk worker Arad was extremely helpful and kind! He gave us recommendations and helped us prolong our stay an extra night with ease. Really wonderful customer service. Also, the room was clean, with a beautiful view! But back to Arad, whatever he’s making, it’s not enough! Give this man a raise!!
Stayed 1 night in Dec 2025

2/10 Terrible

SWATI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Shayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Seth

Stayed 2 nights in Dec 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel with nice view of the lake. Staff was very helpful and friendly.
Stayed 1 night in Nov 2025

4/10 Poor

Richard

Disliked: Cleanliness, amenities
Dated
Stayed 2 nights in Oct 2025

10/10 Excellent

Johanna, CORAL SPRINGS

Stayed 2 nights in Nov 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Stayed 2 nights in Oct 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll start by saying the staff were all friendly and helpful, very likeable people. The room we had was on the 4th floor on a corner facing the lake so having a panoramic view was pretty amazing and the small balcony to sit on was quite pleasant. The views of the lake and mountains were a delight. The bathroom was updated and well thought out. The main part of the room was roomy but dated and had some design issues that need rethinking. The bed is a split king meaning two twins shoved together but keeping them together was a challenge. Near the bed is an old style radiant heater that is large and takes up quite a bit of space and a mini fridge was placed in front of it which made no sense. The fridge would have fit better under the desk in the far corner but for some reason there was zero electrical plugins where that desk was so that would have been a problem there too. The coffee maker was place on that desk but needed to be moved somewhere to use due to the lack of an outlet for it at that desk. A large armoire took up an entire wall which was needed due to there being no closet and another table with sitting chair took up the remaining space. Overall a disfunctional room design and it lacked charm and the updating that was done for the bathroom. I recommend a remodeling of that room. We did the breakfast once and honestly while the food was decent, it was was not included with the room and was quite expensive. Convenient but not a good value for a basic selection.
Stayed 4 nights in Oct 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was fine. Evening staff was just okay the nights we were there. No breakfast included, and it was close to 30 euros per person if we did, which seems high. A little difficult to walk to as it's uphill and several steps. But overall it was fine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025

2/10 Terrible

Raafat

Disliked: Property conditions & facilities, room comfort
Expensive for a place, the booking advertise for lake view price , but in the hotel the charge extra 30 CHF for what was booked , the room has no AC , but poor small fan, no safety lock box not enough to make room temperature acceptable to avoid sweating, no small refrigerator in room unless you request and will take time to bring one. The room has only 2 electric power outlet source not enough to connect a coffee maker (to see if it’s working or not) and connect the refrigerator and connect the fan or to connect to plug transformers for 2 cells phone chargers . So the customer service brought several extension cord and coord were running in the floor and the client has to move carefully in the room to avoid cord a tangling around his feet!!! . The place is unique in not having the basic equipments of a regular third class hotel,the provide with 2 separate keys with no way to attach to your pocket and easy to loose and Charge you extra money for lost key . It was a very bad disappointing experience that created a lost of discomfort and distress to me and my wife. The only acceptable service was the breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2025