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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Exterior
Food and drink
Reception
3 outdoor pools
On the beach, white sand

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Spa

Explore the area

View map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪36 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Signature Level Bungalow

Signature Level Bungalow

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Hydromassage showerhead
Separate bath and shower
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite

Signature Level Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Signature Level Suite

Signature Level Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Lucea

A luxury stay in Lucea awaits you at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa. You'll be 37.7 km (23.5 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with access to the steam room. With 7 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 5-property class Lucea resort include Jamaica Beaches and Montego Bay Cruise Ship Terminal.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Montego Bay Cruise Ship Terminal - 36 min drive - 38.7 km
  • Sunset Beach Resort Au Natural Beach - 39 min drive - 40.6 km
  • Seven Mile Beach - 43 min drive - 44.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Poseidon's Beach Restaurant - ‬8 min walk
  • ‪Las Brisas Bar - ‬6 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The luxury The Signature Level At Grand Palladium Lady Hamilton Resort & Spa also features a rooftop terrace, concierge services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 156 guestrooms or units
  • 10 dining venues
  • 7 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and a safe. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Exterior
Grand Palladium Jamaica Resort & Spa All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,561 reviews
The price is AU$633
includes taxes & fees
1 Nov - 2 Nov
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

What is the cancellation policy at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yep, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has a free self car park.

Are there any beaches close to The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The closest beach to The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is Seven Mile Beach (26.6 km).

Is there a spa on site at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yep, there is an onsite spa at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa. You'll enjoy services like Swedish massages.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a pool?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 3 outdoor swimming pools and a kids' pool. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa features 3 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yep, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants.

What time are check-in & check-out at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, only service animals are allowed.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 117 reviews
Rating 8 - Good. 27 out of 117 reviews
Rating 6 - Okay. 12 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 8 out of 117 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here
Stayed 3 nights in Jul 2025

4/10 Poor

Lynette, Clermont

Stayed 3 nights in Jul 2025

8/10 Good

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. It is very big and spacious which was both a good and bad thing. There is a lot of walking involved which wasn’t that pleasant in the heat. They do have golf carts that will take you around the resort but they are hard to get and normally full. Otherwise a great place to stay!
Stayed 3 nights in Jul 2025

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
I was looking forward for my stay but I was not pleased with the accommodations. It is not very well thought out for people with a cane. The food is average was expected a great Jamaica experience, Beautiful resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

David Cedric, Millbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great atmosphere, great food
Stayed 7 nights in Jul 2025

10/10 Excellent

Jeegneshkumar Bipinbhai

Liked: Amenities
Very Beautiful and Nice
Stayed 6 nights in Jul 2025

8/10 Good

Siratha

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda J

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic location! About a 45 minute drive from the Montego airport (+/- with traffic). Made our tour to Negril convenient. The pools and beaches on site were fantastic! (Beaches had good areas for snorkeling- in a bay and open ocean) Staff was friendly and helpful. Restaurants/A La Cart options were great!! Buffet food was good/standard Buffet. We did the signature level and loved every bit of it. I would highly recommend!
Stayed 5 nights in Jul 2025

2/10 Terrible

Erica

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
We had a great view from our signature level bungalow room but we weren’t treated like we were signature level. The distance from our room to the resort is extremely far, if you aren’t a person who likes to walk you have to depend on a cart to pick you up. We had an outdoor shower which comes with bugs flying in while you’re showering and geckos running through as well. Our shower head was a lion’s mouth with a garden hose coming through, we were told we had that type of shower head because all of the rooms weren’t updated to the “new school” shower heads. The food here is absolutely disgusting, some pictures will be attached below. At the restaurants they give you a QR code to scan to leave a Google review where I specifically only mentioned the staff that served us because the food doesn’t even require 1 star. I wouldn’t recommend this resort to anyone. This vacation was the birthday celebration of my mom and aunt and we weren’t able to celebrate them without any issues. We came with a group of 21 people and we knew with such a large group we should make certain reservations prior to our arrival. We tried calling and emailing multiple times to schedule a birthday dinner on the beach but that was to no avail. We did the floating breakfast which was mediocre since there wasn’t even enough food for everyone in our group. Once again we were signature level and expected PREMIUM drinks wherever we went but that was false. Nightlife is trash, please don’t stay at this resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Chad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff were eager to help fix our reservation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the al a cartes and the buffets were wonderful. My husband loved the jerk huts. The signature lounge and the people were lovely! The beaches were awesome! People were so friendly. Cant say enough about the resort. Rooms were immaculate and so clean and attended to.
Stayed 9 nights in Jun 2025

6/10 Okay

John

Travelled with family

Sometimes Biggest is not the Best

Beaches and pool was great. Food was average. Restaurants served food far too slow. The constant weed whackers in the morning was very annoying. Suggest you get electric ones to keep the noise down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Daria

Travelled with family and small children
Disliked: Property conditions & facilities
The property is in need of renovation; food is not good. Lack of entertainment. But beaches and water are great,
Stayed 6 nights in Jun 2025

10/10 Excellent

Jared

Stayed 7 nights in Jun 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is really run down. The lobby had water leaking through the ceiling through a light fixture. Tiles are chipped throughout the property. The seating in the restaurants are filthy. Down to 2 toilets in Infinity ladies restroom. We started out in room 3212. The door/frame gapped when closed which is where I'm assuming this huge cockroach came through. It was moving so fast I initially thought it was a mouse. Had us standing on the bed screaming at 2am. We were told with Signature Level if you couldn't make app dinner reservations, the concierge had reservations spots set aside. None in app nor with concierge. So we just walked in to the steak restaurant and one or two tables being used so we were seated right away. Next we asked about the Indian restaurant. Nothing available. We walked right in to a completely empty restaurant. So was the concierge lying? App broken? All of the fun and games with the POP entertainment team during daytime are gone. The Jamaican show: trash. For a whole week we were told the hotel had no ginger to make the drink heart of Jamaica. Weird since I would think it's used in the food. In the Infinity bar area, I asked a waitress for a drink. She walked me to the bar so I could give the guys behind the bar my order and she went back to enjoying the music. Another waitress was dancing with the customers too. Need more Infinity area seats. Another roach in Signature lounge saw us off on last day. 2nd visit this year. Been coming since opened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed, with my family for a week (between May and June 2025). We selected the Signature Level for a more exclusive experience. I’m doing a 2 star since the Jamaica people was great. You do the math but here are the Pros and Cons on my vacation: Pros: Beautiful staff (People from Jamaica are awesome). Clean rooms and common areas. Beautiful beach area Clean pool and pool bar area Breakfast options and quality Activities for kids Cons: Food at a la carte restaurants not good Buffet food was acceptable but no many changes Pool/beach area closed at 6PM Lack of communication on restaurant activities by the concierges (cannot do hibachi since they never mentioned). No lobster night (keep saying “Temporary closed”). Palladium Travel Club is another timeshare sale pitch (don’t waste hours of your vacations). Rude Travel Club representative (Carlos), got loud, and unrespectful with my wife as we call out his bull… DJ only caters to a particular group, no variety whatsoever… (no salsa, no merengue, no bachata, no classics, no easy listening). No restaurant for surcharge available in property (to avoid all-inclusive options). AC is centralized controlled… although it says 21 degrees Celsius (69 F), the room never gets cold. Sofa-bed is not acceptable. Keep in mind: It rain every day after 2PM, sometimes until 10PM. Although, the weather it is not controlled by the resort, no many indoor options and once started raining, pool and beach are closed.
Stayed 6 nights in May 2025

8/10 Good

Marita, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful...service was outstanding..ali carte restaurants leave a lot to be desired...entertainment great
Stayed 4 nights in May 2025

6/10 Okay

Tamika, Winter Haven

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

STEPHEN EDWARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Jamaica and we had a wonderful time! The staff at Grand Palladium Lady Hamilton was so friendly and accommodating. We thoroughly enjoyed this vacation and will definitely return!
Stayed 4 nights in May 2025

2/10 Terrible

Elma, Madison

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
If your loved one is assaulted on the property, expect no one to do anything about it.
Stayed 4 nights in May 2025

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Carly Christina

Stayed 7 nights in May 2025

8/10 Good

Pia Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to carry our bags to the lobby no one came as scheduled upon check out, had we not decided to leave the room and carry our bags by foot we may have missed our transport service to the airport.
Stayed 4 nights in Apr 2025