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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
Lobby
Romance Villa Suite Ocean View | Terrace/patio
Private beach, white sand, sun-loungers, beach umbrellas
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View map
The Point, Lucea, Hanover
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪36 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

7.4 out of 10
Good
(133 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View

7.8 out of 10
Good
(29 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside

7.6 out of 10
Good
(71 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Beachside Panoramic Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Lady Hamilton Resort & Spa All Inclusive. You'll be 37.3 km (23.2 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include massages, reflexology and mani/pedis along with access to the sauna and hot tub. The restaurant, Sumptuori, serves American cuisine and is open for dinner. With 4 beach bars and 5 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 5-property class Lucea resort, attractions include Jamaica Beaches and Montego Bay Cruise Ship Terminal.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Montego Bay Cruise Ship Terminal - 36 min drive - 38.7 km
  • Sunset Beach Resort Au Natural Beach - 39 min drive - 40.6 km
  • Seven Mile Beach - 43 min drive - 44.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 53 min drive

Restaurants

  • ‪Sports Bar - ‬13 min walk
  • ‪Miss Lou's Bar - ‬6 min walk
  • ‪Negril Buffet - ‬12 min walk
  • ‪Poseidon's Beach Restaurant - ‬16 min walk
  • ‪Las Brisas Bar - ‬14 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Lady Hamilton Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 5 poolside bars and 17 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 512 guestrooms or units
  • 2 levels
  • 13 buildings
  • 7 dining venues
  • 4 bars on the beach
  • 5 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

The closest beach to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is Seven Mile Beach (26.5 km).

Is there a spa on site at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, 4 beach bars and 5 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Grand Palladium Lady Hamilton Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Lady Hamilton Resort & Spa All Inclusive.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Lady Hamilton Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, Grand Palladium Lady Hamilton Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Relax with a coldie at the 4 beach bars, 5 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, only service animals are allowed.

Reviews

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1465 reviews
Rating 8 - Good. 368 out of 1465 reviews
Rating 6 - Okay. 210 out of 1465 reviews
Rating 4 - Poor. 108 out of 1465 reviews
Rating 2 - Terrible. 122 out of 1465 reviews

Reviews

10/10 Excellent

Valerie A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room
Stayed 6 nights in Jul 2025

10/10 Excellent

Nancy V.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for vacation. Staff is very polite and courteous. Food and entertainment are excellent. We loved the music and enjoyed too much.
Stayed 7 nights in Jul 2025

6/10 Okay

Tanya

Liked: Staff & service
The rooms were pretty dirty for my husband and I. Bathroom was nasty the garbage can looked like there was poop on the pedal you step on.
Stayed 6 nights in Jul 2025

8/10 Good

Ricardo

Stayed 7 nights in Jul 2025

8/10 Good

Rauddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Sagine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with great entertainment, but inconsistent service. I recently stayed at Grand Palladium Lady Hamilton and overall had a good time. The resort is beautiful, the food was delicious, and entertainment was lively. Some staff were genuinely kind and helpful. That said, there were a number of issues that affected my stay. Check-in was frustrating—I requested early check-in in advance, but when I arrived, I was told rooms weren’t ready. I waited over 3 hours with no updates until I went back upset—suddenly the room was ready. Had I not asked, I might’ve waited longer. Housekeeping was inconsistent: towels, washcloths, and soaps weren’t restocked, and decorative pillows were left untouched. A broken showerhead we never used was left exposed—I reported it before checkout. Snorkeling gear was said to be complimentary, but staff insisted on a $30 deposit. I had to walk back to my room unnecessarily, and clean and used gear appeared to be stored in the same bucket. Some staff had poor attitudes. A shuttle driver gave me attitude for a simple request, and a buffet hostess tried to deny me seating near the ocean despite empty tables—until another staff member helped me. Also, the spa receptionist oddly accessed my phone’s photo gallery instead of just the email app, which felt like a privacy violation. On a positive note, the massage included with my Expedia booking was relaxing and the therapist was excellent. I had a good overall experience.
Stayed 4 nights in Jul 2025

8/10 Good

Kristina

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness
The shower didn't always drain so you had to turn off the shower a few times and wait for the water to drain. It was super frustrating. The housekeeping were always missing things (once, we didn't get any towels, or replacement toilet paper). You can only get those things if you tip well. When we called for the missing items, it sometimes took 2-5 hours before we got them. The outside property was very well-maintained. The front desk staff and welcome drink and bell-hop staff were amazing. The buffet staff were also top notch, especially Nordia at the breakfast buffet. You could tell she is a hard-worker, and dedicated to providing the guests with all they needed.
Stayed 7 nights in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

indira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service - we booked 10 rooms - water problem - air conditioning - called lobby no one picks up - this is my 3rd stay - last one was 2015
Stayed 4 nights in Jul 2025

8/10 Good

Antwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but loved it. Would come back for linger to experience more of the amenities. Staff was very polite, showed care for your experience at every moment which was excellent
Stayed 2 nights in Jul 2025

2/10 Terrible

Bridget

Stayed 4 nights in Jun 2025

2/10 Terrible

Shameeka

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is horrible, the rooms are dirty the staff is disceptive and vey rude to guest. This was my worst travel experience ever.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marieandree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

VidalinaV

Disliked: Staff & service
Bad experience
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer Ann

Stayed 9 nights in Jul 2025

8/10 Good

jayda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanesha

Stayed 4 nights in May 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
How well maintained the property was. The staff was top notch. This was my second time staying at this resort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Candaisy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that every thing was close by
Stayed 5 nights in Jul 2025

6/10 Okay

tanya, phila

Travelled with family
Liked: Cleanliness, amenities
Breakfast starts to late.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tomacita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property.
Stayed 4 nights in Jul 2025

10/10 Excellent

Latonia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time. The property is a little dated but it is very well maintained and clean. I would recommend this property.
Stayed 4 nights in Jul 2025

6/10 Okay

Marj

Travelled with family
Liked: Cleanliness, property conditions & facilities
For an All-Inclusive Resort, it is very RESTRICTIVE. We should have access to all restaurants and food all the time. Why make reservations to have dinner? If you are going to charge extra for food, don’t serve it there. This is not an All-Inclusive style. Staff were either Rude or Polite. No middle ground. Customer service training needs to be taken seriously. Property is okay overall. Room was somewhat clean but, comfortable.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rohan

Travelled with family
Liked: Property conditions & facilities
The drinks are watered down. Paid for Signature level and got nothing. There are nothing Signature about it. Nothing discerning about their Signature and normal stay. They charged an additional $157.00 U.S, per night, that’s it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Khamraj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great 5 days at this resort! Every member of the staff is there too meet you with a friendly smile or even just to point you in the right direction if you seem lost. The restaurants were fantastic, and again the staff at all restaurants and bars were amazing The pool and beach was great as well.I can't stress enough how fantastic the staff was at this all-inclusive.
Stayed 5 nights in Jul 2025