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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
Property video
Lobby
7 restaurants, dinner served, American cuisine
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
The current price is AU$452
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
The Point, Lucea, Hanover
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

7.4 out of 10
Good
(138 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View

7.6 out of 10
Good
(30 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Junior Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside

7.6 out of 10
Good
(72 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Suite Beachside Panoramic Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Signature Level Bungalow

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Garden View (Single use)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View (Single use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Garden view

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Lady Hamilton Resort & Spa All Inclusive. You'll be 37.8 km (23.5 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include massages, reflexology and mani/pedis along with access to the sauna and hot tub. The restaurant, Sumptuori, serves American cuisine and is open for dinner. With 4 beach bars and 5 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions in proximity to this 5-property class Lucea resort include Montego Bay Cruise Ship Terminal and Doctor's Cave Beach.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 11.0 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Mayfield Falls - 22 min drive - 19.6 km
  • Half Moon Beach - 28 min drive - 29.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 50 min drive

Restaurants

  • ‪Sports Bar - ‬6 min walk
  • ‪Miss Lou's Bar - ‬4 min walk
  • ‪the jerk hut at Grand Palladium - ‬6 min walk
  • ‪Negril Buffet - ‬6 min walk
  • ‪Sumptuori Restaurant - ‬5 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Lady Hamilton Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 5 poolside bars and 17 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 512 guestrooms or units
  • 2 levels
  • 13 buildings
  • 7 dining venues
  • 4 bars on the beach
  • 5 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Jamaica Resort & Spa All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.0 out of 5, Very good, 1,574 reviews
The price is AU$369
includes taxes & fees
4 Feb - 5 Feb
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Lady Hamilton Resort & Spa All Inclusive on 2 Feb 2026 start from AU$451.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

The closest beach to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is Seven Mile Beach (27.5 km).

Is there a spa on site at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, 4 beach bars and 5 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Grand Palladium Lady Hamilton Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Lady Hamilton Resort & Spa All Inclusive.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Lady Hamilton Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, Grand Palladium Lady Hamilton Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Relax with a coldie at the 4 beach bars, 5 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 649 out of 1434 reviews
Rating 8 - Good. 366 out of 1434 reviews
Rating 6 - Okay. 202 out of 1434 reviews
Rating 4 - Poor. 103 out of 1434 reviews
Rating 2 - Terrible. 114 out of 1434 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sonia C

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and half of the things not working. The toilet wasn’t working I had to move to another room. there were no robe or slippers as advertised. Floor appears dirty. Staff was extremely accommodating and friendly. I wold not stay there again or recommend anyone.
Stayed 5 nights in Oct 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had two rooms one was hot and smelled of mildew ..2nd was wonderful however no drinks In refrigerator and the bathroom sink was stopped
Stayed 3 nights in Oct 2025

10/10 Excellent

Joycelyn Uling

Liked: Staff & service, property conditions & facilities
Well designed, clean, attractive building and grounds. Well managed reflected in all staff very polite and helpful. Good food choice. Wide selection of entertainment opportunities. Transport staff and front Desk staff very welcoming and give constructive helpful advice. Thank you.
Stayed 7 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service
Unable to get breakfast too crowded I
Stayed 2 nights in Oct 2025

10/10 Excellent

Makenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many hidden gems all around the resort, from the sunset cove to the hot tub/cold plunge area.
Stayed 6 nights in Oct 2025

8/10 Good

Virginia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Jun 2025

6/10 Okay

Kailey

Travelled with group
Liked: Cleanliness, property conditions & facilities
We just got back from our vacation here. While our vacation was not ruined, I would not go back to this resort. The food was not great at all. I’ve had better food at different Jamaican resorts. The staff’s pleasantness was extremely hit or miss. We had some great servers at the steakhouse, the Jamaican restaurant, the Asian restaurant, and the pool bar, but other bartenders and servers were unpleasant. Our mini fridge never got restocked. I called for housekeeping to bring us some stuff and they never showed up. A couple we were with went without AC for over 30 hours before the hotel decided to do anything. Only after several complaints did the hotel finally move their room. Everyone got steadily harassed about booking the spa. The pool was amazing, and we spent a lot of our time there. The drinks were good. The activities the hotel had and shows they put on were entertaining. A lot of inconveniences, not just for us, but for everyone out of our group of ten. I love Jamaica, but there are much better places to stay.
Stayed 5 nights in Oct 2025

8/10 Good

Mariana Helen

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this resort and overall, the staff were incredibly friendly and welcoming — they truly made us feel comfortable during our stay. However, there were several areas that could use improvement to make the experience more enjoyable for families and adults alike. Coming from the U.S., I was surprised by the number of strict rules, especially regarding activities for children. For example, the video game area required kids to be at least 13 years old to play without a parent. My son is 11 and already very familiar with these types of games, so that rule felt unnecessarily restrictive. The pool and beach closing at 6:30 p.m. also limited the fun, especially since most guests are on vacation and want to enjoy the evening hours. After those amenities closed, there weren’t many other engaging options available, so we often ended up staying in our room — which wasn’t ideal for a resort experience. The buffet food was great for the first few days, but later in the week it seemed less fresh — some items looked dried out and even the bread was hard. On the other hand, the restaurant menus were much better and offered delicious options. The resort did provide evening shows, which were entertaining, but not everyone is interested in watching dance performances every night. It would be nice to see more variety and interactive entertainment, such as family-friendly competitions, board games, or card game nights — especially useful during rainy weather or when outdoor stuff
Stayed 5 nights in Oct 2025

6/10 Okay

Tawinna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is outdated and could use a little more modern updates. Our air went out two of the days we were there. Though several buildings were down they worked diligently to get it fixed. The air was damp and it smelled like mildew. The staff was very polite and accommodating. There were a some roaches as well as a lot of cats.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great pool, snorkeling, kayaking. Staff was very helpful and very friendly!
Stayed 6 nights in Oct 2025

6/10 Okay

ALEX CASSIANO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice all around, clean, beautiful , good food and the staff was friendly! I will definitely be coming back
Stayed 6 nights in Oct 2025

6/10 Okay

Tandra

Travelled with partner
Liked: Cleanliness, staff & service
I visited in August for my birthday. I tried to make arrangements in advance to lock in so i wouldn't have to not have the experiences i wanted to celebrate my birthday. I communicated through the app for bookings. Confirmed join arrival. The day of my birthday nothing went according to my plan. Bookings all of a sudden were no longer confirmed. My birthday was ruined and no attempt at making it right the day of. I had to have my experiences the next day. Very disappointing to say the least. I've visited this resort several times but this time was the worst. I won't be booking this resort any longer. Nice for first time trippers but once you're used to certain luxuries this resort misses the mark.
Resort pool
Sunset from the room
Swim up breakfast view
View from the room
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 5 nights in Oct 2025

8/10 Good

LaQuincy

Travelled with family
Nice!
Stayed 5 nights in Oct 2025

10/10 Excellent

Quanesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel !
Stayed 3 nights in Oct 2025

2/10 Terrible

Jizette Maria

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beware don't stay here this place will rob you we stayed 6days and it was pure hell first day. The lock was not working. We was stuck outside for hours sweating finally they came and fixed the lock. Then the next day the AC went out we were sweat and sweat and sweat until we went up to the front desk and got help now we're leaving. Someone went in our room robbed us for a $400 each beats headphones. I had them clipped on to my traveling bag and it was me and my fiancé. We look to see if we had them there we had two and they robbed us. They took our neck pillows to travel. We called the front desk. They said they will call security. We never seen security the next morning. We had to check out. We told them that we was very disappointed that the security number arrived. They call security right then and there and they knew we had to leave 10 minutes or shadow was coming to pick us up to take us to the airport they came and they told me why didn't I lock my headphones in the safe and I told them why should I do that? I travel all over and never in my life had this problem don't stay there they open your safe. It's not safe. They know the combination that you're putting in them safe read your reviews before you book. Don't book in that resort. Food is horrible. People are rude. They don't care about you. I'm so disappointed, but this doesn't stop for me because I am gonna take this higher. Nobody steals for me and get away with it.
Stayed 5 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Ryneik

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There were mice dropppings in my bed and I was bit by idk what while sleeping I have photos as well smh
Stayed 5 nights in Sep 2025

4/10 Poor

Timothy

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, everything was clean and beautiful!
Stayed 4 nights in Sep 2025

10/10 Excellent

Annissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

ivy susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was the endless notifications through the hotels app all day about spa services it was annoying.
Stayed 7 nights in Sep 2025