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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
Romance Villa Suite Ocean View | Terrace/patio
Private beach, white sand, sun-loungers, beach umbrellas
Lobby
5 outdoor pools, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • On private beach
  • Pool
  • All-inclusive

Explore the area

View map
The Point, Lucea, Hanover
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪7 min drive‬
  • Hanover Museum
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

7.4 out of 10
Good
(131 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Bungalow

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside

7.6 out of 10
Good
(71 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View

7.8 out of 10
Good
(28 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Beachside Panoramic Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Lady Hamilton Resort & Spa All Inclusive. You'll be 37.3 km (23.2 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include massages, reflexology and mani/pedis along with access to the sauna and hot tub. The restaurant, Sumptuori, serves American cuisine and is open for dinner. With 4 beach bars and 5 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 5-property class Lucea resort, attractions include Jamaica Beaches and Montego Bay Cruise Ship Terminal.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Sir Alexander Bustamante Square & Around - 7 min drive - 6.1 km
  • Hanover Museum - 7 min drive - 6.1 km
  • Headland - 7 min drive - 6.1 km
  • Tryall Golf Club - 14 min drive - 15.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 53 min drive

Restaurants

  • ‪Miss Lou's Bar - ‬6 min walk
  • ‪Sports Bar - ‬13 min walk
  • ‪Mobay Buffet - ‬7 min walk
  • ‪Negril Buffet - ‬12 min walk
  • ‪Poseidon's Beach Restaurant - ‬16 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Lady Hamilton Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 5 poolside bars and 17 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 512 guestrooms or units
  • 2 levels
  • 13 buildings
  • 7 dining venues
  • 4 bars on the beach
  • 5 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

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  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,514 reviews
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

The closest beach to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is Seven Mile Beach (26.5 km).

Is there a spa on site at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, 4 beach bars and 5 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Grand Palladium Lady Hamilton Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Lady Hamilton Resort & Spa All Inclusive.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Lady Hamilton Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, Grand Palladium Lady Hamilton Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Relax with a coldie at the 4 beach bars, 5 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 659 out of 1480 reviews
Rating 8 - Good. 375 out of 1480 reviews
Rating 6 - Okay. 211 out of 1480 reviews
Rating 4 - Poor. 107 out of 1480 reviews
Rating 2 - Terrible. 128 out of 1480 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angeline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay! The rooms were nice, sunset cove was gorgeous and has an excellent area to snorkel to (have to swim out to the white buoy), and the food was delicious especially at the jerk hut.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alyson

Stayed 7 nights in Jun 2025

8/10 Good

antonius

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the landscape. And the cozy little coves to think talk and enjoy some Jamaican vibes
Stayed 5 nights in Jun 2025

4/10 Poor

Diane, Fairburn

Travelled with partner
Disliked: Cleanliness
All the reviews that you see say very clean. There are so many to confirm it. After being at the property now I know all of them are fake and they had gone on and padded them. Our fist day. The room floor was not clean. You can see where the mop was either dirty or the mop water was dirty as there were streaks and foot prints. Under the bed had not been swept or dusted in a long time. The floor had not been either. There was a pillow with some crusty white stuff on it. The toilet seat didn’t even fit. And it was sliding to the side. The tv didn’t fit in position so it was more of an eye sore. The channel’s on the tv didn’t have a guide or a channel line up. Half of the channels didn’t have sound and the others were in Spanish. The plugs worked off and on and same for the lights. Something electrical was going on in there. The lamp was all old; it looked like early 90’s lamp. It had the cord wrapped around it. And bed was hard and cheap. The buffet didn’t contain anything with fiber except I saw an Apple once. Told us we had to do reservations for the restaurants. But when you went to do that there were no slots. We finally just started walking up asking if they had any openings. Now those places had pretty good food. Our first full day there they schedule a meeting said they wanted to show us the property but what it really was wasn’t that! They wanted to sell us a vacation package just like a timeshare but for limited number of years. Got an attitude when we didn’t bite.
Stayed 6 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The fact that it had lazy beds in pool where non-swimmers could still enjoy it.
Stayed 2 nights in Jun 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

2/10 Terrible

Ria D

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I was not happy with how the outcome of our trip was handled. Our transportation roundtrip from the airport to resort was booked through expedia. We found the lady (Hyacinth) at the resort to help book and confirm our shuttle back to the airport. We arrive that friday to the lobby and checked out on time. We then waited for our shuttle and it did not arrive. We were then forced last minute to pay for a cab (by the same lady hyacinth) - who said to keep the receipt from the cab driver and expedia will reimburse us. Hyacinth claims there was a "glitch in the system" and our shuttle was not booked (though Hyacinth herself was the one who booked our shuttle 2 days prior). Now Hyacinth/grand palladium states expedia has to reimburse us, and expedia is stating to reach out to grand palladium. I'm extremely disappointed as none of this was our fault yet neither party is willing to take responsibility for the error and is making me go back and forth rather than simply reimbursing me. All I am asking is to be reimbursed the cab fare we were forced to spend last minute along with the expedia shuttle service since we didn't even get to use it. It does not seem like an unreasonable ask considering we did everything right on our end.
Stayed 6 nights in Apr 2025

10/10 Excellent

Faith Kimberly

Stayed 7 nights in May 2025

10/10 Excellent

McKenzie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enger was amazing!
Stayed 1 night in Jun 2025

6/10 Okay

John, MELBOURNE

Stayed 7 nights in May 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great; the food was very good for the most part - we didn't like the Italian restaurant or steak house, but the Jamaican and Japanese restaurants were amazing, and the breakfast buffets were great. Fresh crepes every morning were JaMazing! The rooms were nice. We had a Jr. Suite beachside. Nightly entertainment was hit and miss. The sound system was inconsistent. The pool was fantastic. All the bars were pretty consistent and they didn't skimp on alcohol. The beach was okay. We stayed mostly poolside though. Overall, we enjoyed our week at GP Lady Hamilton and overall recommend.
Stayed 6 nights in May 2025

4/10 Poor

Ashley

Stayed 6 nights in May 2025

8/10 Good

Lydia-Angela

Stayed 7 nights in May 2025

10/10 Excellent

JANIRA DE LOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. No mosquitos which says a lot by itself! Clean, AC , Drinks everywhere, Although it’s family friendly- as a couple we barely saw them. Wherever you go, there’s a nice view. Very affordable for the service. And the staff is tentative, respectful, friendly and welcoming. You feel valued. Excellent stay and we look forward to returning!
Stayed 4 nights in May 2025

8/10 Good

Kenisha, Orlando

Stayed 4 nights in May 2025

10/10 Excellent

mark

Travelled with partner
Loved it
Stayed 5 nights in May 2025

10/10 Excellent

corey

Stayed 2 nights in May 2025

10/10 Excellent

Jacob Max

Stayed 4 nights in May 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Over beautiful place. well keep and clean
Stayed 6 nights in May 2025

8/10 Good

Jessica, Waupun

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

David LaJuane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and staff amazing but the food was disappointing it’s seemed like you get the same food from every restaurant not happy about that but everything else was good especially the extra activities they had planned
Stayed 4 nights in Mar 2025

2/10 Terrible

Brian, Kansas City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was terrible service was terrible there was nothing I would ever recommend about this property or the property group.
Stayed 4 nights in May 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Mosunmola

Stayed 6 nights in Apr 2025

10/10 Excellent

Safiya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025