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Hotel San Marco

Property class: 3

Photo gallery for Hotel San Marco

A dining table with breakfast items, a pool in the background, and greenery around.
A hotel lobby with a brick wall, a reception desk, a blue seating area, and potted plants.
A long, narrow hallway with a brick wall on one side and a white railing on the other.
A poolside setting with a table holding a drink, a bowl of chips, a hat, and an open book.
A modern lobby with a central blue seating area, white pillars, and a reception desk in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is AU$186
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Via San Marco 368, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪6 min walk‬
  • Place, Basilica of San Frediano
    ‪14 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪15 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪32 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Double or Twin Room

9.2 out of 10
Wonderful
(45 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

About the area

Lucca

Hotel San Marco puts you in the heart of Lucca, connected to the convention centre and within a 20-minute stroll of Basilica of San Frediano and Piazza dell'Anfiteatro. Highlights at this hotel include free weekend breakfast, free self-parking and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available at weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3-property class Lucca hotel include Guinigi Tower and Palazzo Pfanner.

What's nearby

  • Walls of Lucca - 6 min walk - 0.6 km
  • Campo di Marte Hospital - 6 min walk - 0.6 km
  • Basilica of San Frediano - 14 min walk - 1.3 km
  • Piazza dell'Anfiteatro - 15 min walk - 1.3 km
  • Guinigi Tower - 16 min walk - 1.4 km

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 41 min drive

Restaurants

  • ‪Mara Meo - ‬14 min walk
  • ‪Caffè Puccini - ‬12 min walk
  • ‪Vinarkia - ‬13 min walk
  • ‪Pizzeria Santa Maria - ‬11 min walk
  • ‪Gino Bistrot - ‬11 min walk

About this property

Hotel San Marco

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel San Marco. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Lucca hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel San Marco offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

A hotel with a modern facade, multiple windows, and outdoor seating area with umbrellas.
Best Western Grand Hotel Guinigi
Lucca
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 585 reviews
The price is AU$203
includes taxes & fees
13 Nov - 14 Nov
Best Western Grand Hotel Guinigi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 31 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are available for EUR 18 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 01306970466. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 8 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

What is the cancellation policy at Hotel San Marco?

Hotel San Marco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Marco?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel San Marco on 15 Nov 2026 start from AU$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel San Marco?

Yep, Hotel San Marco has a free self car park.

Does Hotel San Marco have a pool?

Hotel San Marco has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8 PM (Seasonal outdoor pool open from April to October).

What makes Hotel San Marco a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel San Marco.

Is Hotel San Marco family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Hotel San Marco is a hit with families.

Does Hotel San Marco serve breakfast?

Yep, free buffet brekkie is available at weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel San Marco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel San Marco?

Check-in begins at 2:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel San Marco?

Dogs are welcome at Hotel San Marco, with food and water bowls on offer.

Hotel San Marco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 519 out of 704 reviews
Rating 8 - Good. 163 out of 704 reviews
Rating 6 - Okay. 20 out of 704 reviews
Rating 4 - Poor. 1 out of 704 reviews
Rating 2 - Terrible. 1 out of 704 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stay in Lucca
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience from the welcome to leaving this hotel and its staff were first rate, friendly and considerate. Great location and great hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy hotel, good breakfast. Super helpfull staff with everything we asked for.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice rooms and friendly staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with a nice pool area and all we're very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pool. All staff were excellant. A bog thank you to reception who made our stay perfect.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect.. staff extremely helpful and friendly. Hotel spotless clean and fresh. Food was amazing .. all facilities such as rooms pool area outdoor seating indoor seating were all amazingly clean modern and was truly a very delightful stay. Would extra highly recommend this hotel super for walking into town too . Can not fault anything
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Helpful staff. Rental bicycles a plus!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel had great staff .breakfast was good room was clean with furniture so you can place suitcases properly. Pool needed a little TLC beside that good in general
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent three nights at this beautiful, clean well located hotel, welcoming, informative happy hosts. Fabulous breakfast choice and relaxed comfortable dining area. We hired a bike at the hotel to travel and explore the gorgeous walled city. Easy to navigate and a great choice of eating/drinking places.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a a good hotel to stand in Luca. It’s a little off the beaten path, but not a far walk from town. The staff was very helpful and the hotel was clean. The hotel definitely has thinner walls so there’s a lot of noise. The beds were comfortable and the rooms were clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with staff who were very friendly, helpful and great with languages. Great pool with loungers and cafe area adjoining with lush gardens. 8 minutes from Lucca walls and quiet area. Lovely reception area good for relaxing. Bikes available in hotel for hire are perfect for Lucca exploring.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were so friendly and helpful! Breakfast was delicious with lots of choices, real dishes and an amazing barista making fresh coffee and cappuccinos! The area was walkable and close to great restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with very nice and helpful staff and exzellent breakfast. Only small disadvantage is that you can hear the street and the other rooms - therefore only 4 stars
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stranded at the train station and the concierge helped us get a taxi to get there safely. Everyone was lovely, it was very clean and has a beautiful outdoor pool and dinning area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location! Poor breakfast!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel served a great breakfast buffet and had a bar area to have a drink in the evening. The pool looked great but we did not use it. It was wonderful they had bikes there to rent. We rode into the walled city then around the old walls twice, surrounding the city. We would highly recommend this hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful staff; the location to the central city was convenient; convenient free parking.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff helpful and friendly. Breakfast wonderful. Room very clean. Cleaning staff very friendly and helpful. Had a broken hairdryer replaced it pronto! We got two free drinks on arrival! Yay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location with courteous and helpful staff
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and bed comfortable. The rooms are somewhat modern without charm but I would still recommend. Short walk to the walled city of Lucca and free public parking right in front of the hotel so very convenient. Breakfast was adequate with excellent made to order coffee. Good value 3 stars hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet and service was outstanding.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Rooms were clean and comfortable beds and pillows Highly recommended
Stayed 2 nights in Aug 2024