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Hotel Ilaria

4.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Ilaria

Front of property – evening/night
Reception
Breakfast area
Sun deck
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Guinigi Tower
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance)

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Depandance)

Suite (Depandance)

Suite (Depandance)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Down duvet
Premium bedding
Ceiling fan
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera matrimoniale piccola

Premium bedding, down duvets, minibar, in-room safe

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Bidet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Bidet
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Lucca

A family-friendly stay in Lucca awaits you at Hotel Ilaria. Within steps you'll find Villa Bottini and San Micheletto Complex. Highlights at this hotel include in-room free WiFi and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub and pool loungers as well as access to free bike hire. 377 square feet (35 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Lucca Historical Center hotel, attractions include Leaning Tower and Cisanello Hospital.

What's nearby

  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Basilica of San Frediano - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • ‪Mara Meo - ‬4 min walk
  • ‪Bar Osteria Lo Stellario - ‬3 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Da Nonna Clara - ‬2 min walk
  • ‪Piccola Soave - ‬4 min walk

About this property

Hotel Ilaria

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
Hotel Ilaria offers its guests Access to hot tub and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Ilaria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Built in 1999
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per room (return)
  • Airport shuttle fee per child: EUR 100 (return), (up to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

What is the cancellation policy at Hotel Ilaria?

Hotel Ilaria offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ilaria?

Yep, Hotel Ilaria has a self car park for EUR 22 per day. A self car park is also available, for a fee. Additionally there is extended parking for EUR 18 per day. Onsite parking is limited.

What makes Hotel Ilaria a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Ilaria.

Is Hotel Ilaria family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as highchairs and childcare services in the guestrooms, it's no surprise that Hotel Ilaria is a hit with families.

Is there a free airport shuttle available at Hotel Ilaria?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Ilaria?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ilaria?

Check-in begins at 2:30 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Ilaria?

No, pets are not allowed.

Reviews

Hotel Ilaria Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 741 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 35 out of 1007 reviews
Rating 4 - Poor. 7 out of 1007 reviews
Rating 2 - Terrible. 6 out of 1007 reviews

Reviews

10/10 Excellent

Antara

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff, great breakfast and cafe for snacks. Loved my stay. There are some hotels a little closer to the city centre but I would stay here again, for sure.
Stayed 1 night in Nov 2025

2/10 Terrible

Kim Evan

Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel providing a comfortable and luxurious base to explore Lucca
Stayed 3 nights in Aug 2025

10/10 Excellent

Farshad

Liked: Property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in perfect location. Delightful and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.
Hire bike outside the hotel
Hire bike out on the walls
View of the hotel from the nearby water fountain
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade, friendly staff, excellent breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

WELLINGTON

Business traveller
Liked: Amenities
Outstanding service and property
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train stations and walking distances to places of interest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverley

Stayed 3 nights in Jul 2025

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - clean and spacious. Staff very kind and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Lucca

Return visit after 6 years and hotel as good as we remembered.
Stayed 2 nights in Jul 2025

10/10 Excellent

davy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable and beautiful hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elliot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Food in Italy is overall terrible, but there’s a great little cafe just outside our family suite that had pretty decent food. There’s a bike shop next door that allowed us to rent 5 bikes for our family last minute for an hour and bike along the renaissance wall, which is a super easy flat bike ride. The Lucca train station is a 10 minute easy walk. The family suite has two sofa pull out beds that turn into approximately king size beds, and there is a king size bed upstairs. Two bathrooms. Overall, our family of 5 fit comfortably.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jun 2025