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5.0 out of 5

"Excellent location and an overall very good experience. We would definitely stay again. Comfortable room, great staff, good facilities, great location ... " More

By a verified traveller on Wed 22 Jul 2015

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Hotel Description

A romantic stay in the heart of Lucca awaits you at Hotel Ilaria. Within just a 10-minute stroll, you'll find popular attractions like Guinigi Tower and Piazza dell'Anfiteatro. Highlights at this family-friendly hotel include in-room free WiFi and LED TVs.

Digital TV, in-room childcare, and espresso makers are featured in all 41 soundproofed rooms. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Free newspapers, ceiling fans, and safes are also available.

At the hotel's own bar/lounge, you can stop for a drink. Conference space and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas, a free manager's reception, and a spa tub. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Lucca Historical Center hotel, you'll be 0.8 km (0.5 mi) from Piazza Napoleone and 19.9 km (12.4 mi) from Leaning Tower.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Quadruple Room, 1 Bedroom, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room with French bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Ilaria ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Ilaria

Everyone (1)
5 out of 5

No regrets decision

Excellent location and an overall very good experience. We would definitely stay again. Comfortable room, great staff, good facilities, great location and car parking.

Posted by , from Adelaide, South Australia on 22 Jul. 2015

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Property Features

Hotel Ilaria offers its guests a spa tub and complimentary bicycles. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Ilaria. A roundtrip airport shuttle and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lucca hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Built in 1999
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Galileo Galilei Airport (PSA) (36.4 km / 22.6 mi)
  • Train station: Lucca Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 18 per day
  • Extended parking fee: EUR 18 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ilaria
  • Hotel Ilaria & Residenza dell'Alba
  • Hotel Ilaria & Residenza dell'Alba Lucca
  • Ilaria Residenza dell'Alba
  • Ilaria Residenza dell'Alba Lucca
  • Ilaria Hotel Lucca
  • Hotel Ilaria Residenza dell'Alba Lucca
  • Hotel Ilaria Residenza dell'Alba
  • Hotel Ilaria Hotel
  • Hotel Ilaria Lucca
  • Hotel Ilaria Hotel Lucca
  • Hotel Ilaria Residenza dell'Alba

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Ilaria offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.