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4.3 out of 5

"Great property, friendly staff especially Iqbal for helping organise our transport to Gili " More

By a verified traveller on Sun 01 Dec 2019

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Hotel Description

Vila Ombak Hotel places you steps from Meno Wall Dive Site and within a 10-minute stroll of Gili Trawangan Harbor. Highlights at this beachfront resort include 2 outdoor swimming pools, a full-service spa, and a private beach.

TVs with cable channels are featured in all 148 individually decorated rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include slippers and free toiletries, while premium linens invite a good night's rest. Additionally, free bottled water, safes, and phones are available.

A relaxing day at Ombak Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Sea Horse Restaurant, is open for breakfast, brunch, lunch, and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the kids' swimming pool, free pool cabanas, and pool loungers as well as access to boat tours. Plus you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Buffet breakfast is available daily between 7:00 AM and 10:30 AM.

In proximity to this 4-star Gili Trawangan resort you'll find Senggigi Beach.

Superior Lumbung Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$217* Per night/room 1 Sep. - 2 Sep.

Two Bedroom Villa (Akoya)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Lumbung Terrace (Room Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Terrace Room (Room Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Villa (Akoya)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Ombak Room (Room Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vila Ombak Hotel ratings based on 53 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vila Ombak Hotel

Everyone (23) Couples (26) Students (1) Family (3)
5 out of 5
Great property, friendly staff especially Iqbal for helping organise our transport to Gili

Posted by on 1 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by The Management Vila Ombak

Thank you for staying with us. We appreciate for sharing your feedback. We are looking forward to welcoming you back very soon.

5 out of 5
Probably the best hotel on the island of Gili T with awesome facilities, friendly staff and good food.

Posted by , from Perth on 10 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by Felisna

Thank you for your feedback, we are happy to know that you were enjoyed your stay with us and we are looking forward to welcoming you back to our lovely resort

5 out of 5

Fantastic spot, just close/far away enough to town

Pros: Really nice quiet environment, lots to do with 2 pools, games and facilities for the kids
Cons: Better beds, Villa pool went cloudy on last 2 days
Location: Close to town, close to beaches for sunsets, right by a dive centre, right by movies
Beautiful hotel with great facilities, from what we saw, it was the nicest on the island We loved every moment here The free bikes we got with our Villa were a VERY nice surprise Great breakfasts and dinners This place is just close enough to town to be easy to get to, just far enough to miss the hustle and bustle We had an issue on the last 2 days, our pool went cloudy, not a problem as we sued the main pool. Also the bed was a bit noisy at times

Posted by on 23 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Felisna

Thank you for staying with us. We appreciate for sharing your feedback. We are looking forward to welcoming you back very soon. Best regards.

5 out of 5

Beautiful gili

Highly recommended this place it's just beautiful and great for the price

Posted by , from Sydney on 8 Feb. 2018

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Comment from Hotel Management

13 Feb. 2018 by Felisna

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Has potential

Upon checking in the manager that checked us in wanted to go home and was very rude checking us in. Immediately we had issues with the faulty air con. Informed the manager we required a room change and were again treated disrespectfully, he tried to give us a smaller room and said it was an upgrade until I showed him the prices on the website. The night manager came in and sorted our issues immediately and gave us a better room with no issues. From there the place was nice and the room good except the ac wasn't sufficient as the doors don't seal. This resort has potential but the staff at the front desk need training as the check out process was poor also.

Posted by , from perth on 11 Dec. 2016

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2 out of 5

If you like pool time don't stay here

Pros: The location
There were renovations going on that we were not told about when booking so there was only 1 very small pool for everyone to share. We could not get a seat around the pool for the 5 days we stayed. The linen on our bed was dirty. The bathroom was so dark that we could hardly see ourselves in the mirror. There was a large crack in the door to our room that we could see through. The food at breakfast was terrible so we didn't bother eating there after the 1st morning nor did we try dinner. It is not worth the money!

Posted by , from Melbourne on 5 Jun. 2016

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4 out of 5

Nice resort, fairly pricey

Nice hotel, compared to other options is pricey. But pretty good

Posted by on 6 Mar. 2016

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5 out of 5

Very great place to stay

Very close to main strip about 6 min walk, in a good location so it's quiet

Posted by , from melbourne on 12 Jan. 2016

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1 out of 5

The pools were so old and dirty

Not a good experience at all. Rude staff, rooms are a lot older than they look in the pictures and now have a seen pools at dirty before. Around the front pool the paving is that old it's all coming up, mayor OH&S

Posted by on 11 Jan. 2016

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4 out of 5

Fantastic

The staff were all very pleasant. Even though we were very happy with our room we did get upgraded. For the price we paid this hotel is definitely value for money.

Posted by , from p on 28 Apr. 2015

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Property Features

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Vila Ombak Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a garden, and a terrace. This 4-star Gili Trawangan resort is smoke free.

  • 148 guestrooms or units
  • Built in 1998
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lombok (LOP-Lombok Intl.)

Room Amenities

Vila Ombak Hotel offers 148 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include slippers and complimentary toiletries. This Gili Trawangan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Sea Horse Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 35.00 per night.

Pet Policy

  • Pets and service animals are not allowed at Vila Ombak Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and staff at the property wear personal protective equipment.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 15 for adults and IDR 8 for children (approximately)
  • Rollaway bed fee: IDR 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ombak
  • Hotel Vila Ombak
  • Ombak
  • Ombak Hotel
  • Vila Ombak
  • Vila Ombak Gili Trawangan
  • Vila Ombak Hotel
  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel Resort
  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel Resort Gili Trawangan

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.