Crerar - accommodation in Lochgilphead

Property is very tired and in desperate need of TLC upgrades. Having said that it’s homely and the Staff are welcoming, friendly and very professional and helpful. Pets are welcome and all rooms have sea views. The food is plentiful and very good. Will certainly return again.

The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation.

Our room was lovely and the air-conditioning and heating system worked well. We very much enjoyed the spa. Breakfast was delicious and plentiful. The front desk staff was very nice and helpful. We did not really care for the dinner menu so didn’t eat there.