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4.6 out of 5

"I like the Gateway because it is modern, clean and the beds are comfortable. It is also close to good places to eat. " More

By a verified traveller on Sat 12 Sep 2020

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Hotel Description

At Lismore Gateway Motel you'll be within just a 10-minute stroll of Lismore Visitor Information Centre and Lismore Regional Gallery. Highlights at this motel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy flat-screen TVs with digital channels, and all 34 rooms feature free WiFi, coffee/tea makers, and ceiling fans. In-room dining is easy with amenities like refrigerators and room service. Additionally, safes, hair dryers, and phones are available.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include luggage storage and an elevator. Continental breakfast is available daily.

Places within a 30-minute walk of this 4.5-star Lismore motel include Lismore Workers Golf Club and Lismore Base Hospital.

King Room - Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

King Spa Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Lismore Gateway Motel ratings based on 205 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lismore Gateway Motel

Everyone (123) Couples (47) Business (4) Family (32)
5 out of 5

Posted by on 24 Oct. 2020

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4 out of 5
I like the Gateway because it is modern, clean and the beds are comfortable. It is also close to good places to eat.

Posted by on 12 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by LGM Manager

Thanks for your feedback! See you next time you are in the area!

5 out of 5
Went for business and clean friendly staff and fantastic meals

Posted by , from Newcastle on 20 Mar. 2020

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Comment from Hotel Management

4 Apr. 2020 by Motel Manager

Hi Steve, thanks so much for your wonderful review! We take great pride in delivering fantastic service to our guests every time they stay with us!

4 out of 5

Posted by on 22 Jan. 2020

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4 out of 5
We really enjoyed our stay . Great staff nice pool. BUT . One reason for staying was the restaurant but it wasn't open at night while we were there . Its not open every day for breakfasts . We had breakfast and it was great food . Restaurant needs to be open every day for breakfast and dinner .

Posted by on 30 Dec. 2019

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Comment from Hotel Management

4 Apr. 2020 by Motel Manager

Hi there, We are so glad you enjoyed your stay! We are sorry the restaurant wasn't open while you were here. We did start opening it for breakfast everyday in January and 6 nights for dinner (closed Sunday night). Hopefully that will continue when social distancing is over! See you next time you are in town.

5 out of 5

Posted by on 10 Dec. 2019

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Comment from Hotel Management

4 Apr. 2020 by Motel Manager

Thanks for your perfect score!

5 out of 5
The friendly staff and management looked after us as a group and took care of any special requests .... just great

Posted by on 2 Dec. 2019

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Comment from Hotel Management

4 Apr. 2020 by Motel Manager

Hi there, Thanks for your perfect review! We take great pride in looking after all of our guests- especially groups! Glad you enjoyed your stay with us! See you next time you are in town.

5 out of 5

Posted by on 7 Nov. 2019

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Comment from Hotel Management

4 Apr. 2020 by Motel Manager

Thanks for your perfect score!

3 out of 5
Complete lack of customer service skills at check in, and my earlier request by messaging the hotel to join two single beds together was completely ignored and a poor excuse from front office staff member. Very disappointed.

Posted by on 31 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by Motel Manager

Hi there, Thank you for you feedback and I'm sorry to hear that you were disappointed with your stay. Unfortunately due to availability, all of our standard King Rooms were already sold which is why you had to book a twin room. With the very limited notice given, your request was unable to be filled due to staff being tied up checking in other guests. I'm sorry that you felt it was not dealt with correctly and I will raise the issue with the relevant staff. Thanks again for the feedback,

4 out of 5
The bed was comfotable. The motel is in a central position.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by Motel Manager

Thank you for your review! We are glad you enjoyed your bed.

About the Lismore Gateway Motel

Location 99 Ballina Road, Lismore, NSW 2480

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Lismore Gateway Motel. This 4.5-star Lismore motel is smoke free.

  • 1 floor
  • 34 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lismore, NSW (LSY) (4.6 km / 2.9 mi)
  • Train station: Lismore Station (2.2 km / 1.4 mi)

Room Amenities

Lismore Gateway Motel offers 34 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Lismore Gateway Motel has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8:00 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

The front desk at this property is open daily from 7 AM - 8:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 23 for adults, AUD 10 and AUD 18 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Lismore
  • Gateway Motel Lismore
  • Lismore Gateway
  • Lismore Gateway Motel
  • Lismore Gateway Motel Motel
  • Lismore Gateway Motel Lismore
  • Lismore Gateway Motel Motel Lismore

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.