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Torel Palace Lisbon

5.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Photo gallery for Torel Palace Lisbon

Restaurant
Building design
Exterior
Outdoor pool, pool loungers
Villa, 1 Bedroom, Jetted Tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
The current price is AU$422
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Restauradores Square
    ‪5 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Master)

Double Room (Master)

Double Room (Master)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

Highlights

Deck/patio
Garden
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View

Royal Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double or Twin Room, City View

Premier Double or Twin Room, City View

Premier Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 95 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Imperial, vista Cidade

Suite Imperial, vista Cidade

Suite Imperial, vista Cidade

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, City View

Royal Suite, City View

Royal Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View

Deluxe Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
LCD TV
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Master

  • Sleeps 3

View all photos for Master With View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Master With View

  • Sleeps 2

View all photos for Royal With View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal With View

  • Sleeps 3

View all photos for Classic Room

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Classic Room

  • Sleeps 2

View all photos for Suite Royal

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite Royal

  • Sleeps 2

Royal Double Room, Jetted Tub, City View

  • Sleeps 2

Two-Bedroom Deluxe Apartment

  • Sleeps 4

View all photos for Two-Bedroom Penthouse Apartment

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Two-Bedroom Penthouse Apartment

  • Sleeps 4

View all photos for One-Bedroom Apartment With Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

One-Bedroom Apartment With Balcony

  • Sleeps 2

View all photos for Two-Bedroom Apartment With Terrace & Jacuzzi

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Two-Bedroom Apartment With Terrace & Jacuzzi

  • Sleeps 4

View all photos for Villa With Jacuzzi

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Villa With Jacuzzi

  • Sleeps 3

View all photos for One-Bedroom Standard Apartment

Eco-friendly toiletries, hair dryer, bathrobes, slippers

One-Bedroom Standard Apartment

  • Sleeps 2

View all photos for Suite Royal With View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite Royal With View

  • Sleeps 2

View all photos for Presidential Suite with City View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Presidential Suite with City View

  • Sleeps 2

View all photos for Imperial Suite

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Imperial Suite

  • Sleeps 2

Executive Double Room With City View

  • Sleeps 2

Premier Double Or Twin Room With City View

  • Sleeps 2

View all photos for Master Royal With View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Master Royal With View

  • Sleeps 2

Suite

  • Sleeps 2

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About the area

Lisbon

A luxury stay in the heart of Lisbon awaits you at Torel Palace Lisbon. Within just a 10-minute stroll, you'll find popular attractions like Rossio Square and Avenida da Liberdade. Highlights at this boutique hotel include 2 restaurants, an outdoor swimming pool and a poolside bar. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 8 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class Lisbon City Center hotel, attractions include Santa Justa Elevator and Marquis of Pombal Square.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Restauradores Square - 5 min walk - 0.5 km
  • Rossio Square - 5 min walk - 0.5 km
  • Castle of São Jorge - 8 min walk - 0.7 km
  • Santa Justa Elevator - 8 min walk - 0.7 km

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 9 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Hard Rock Cafe Lisboa - ‬6 min walk
  • ‪Bonjardim - ‬7 min walk
  • ‪Solar dos Presuntos - ‬4 min walk
  • ‪BananaCafe - Posto 5 - ‬6 min walk
  • ‪Casa do Alentejo - ‬6 min walk

About this property

Torel Palace Lisbon

Luxury hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury Torel Palace Lisbon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

  • 39 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Built in 1902
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

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4.9 out of 5, Exceptional, 633 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Parties and events are allowed on site. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 12268

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Torel Palace Lisbon?

Torel Palace Lisbon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Torel Palace Lisbon?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on 11 Jan 2026 start from AU$408.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Torel Palace Lisbon?

Yep, Torel Palace Lisbon has secured covered valet parking for EUR 30.00 per night. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Torel Palace Lisbon?

The closest beach to Torel Palace Lisbon is Costa da Caparica Beach (12.4 km).

Does Torel Palace Lisbon have a pool?

Torel Palace Lisbon has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Torel Palace Lisbon a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Torel Palace Lisbon.

Is Torel Palace Lisbon family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Torel Palace Lisbon is a hit with families.

Does Torel Palace Lisbon serve breakfast?

Sure does, buffet brekkie is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at Torel Palace Lisbon?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Torel Palace Lisbon?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Torel Palace Lisbon?

Check-in begins at 3:00 PM. Check-out time is noon.

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 394 out of 491 reviews
Rating 8 - Good. 70 out of 491 reviews
Rating 6 - Okay. 16 out of 491 reviews
Rating 4 - Poor. 6 out of 491 reviews
Rating 2 - Terrible. 5 out of 491 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stunning boutique hotel has gorgeous, surprisingly spacious rooms, exceptional views and delicious food. There is easy access to a tram that takes you right to the city center. It was a hot day when we arrived, after a long day of travel, so lounging at the picturesque pool with a glass of sparkling wine was how we spent our time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Philippe-Alexandre

Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness
It was unique. Each room had character. It was spread out over three buildings and didn’t have a huge number of rooms. Service was impeccable - staff was truly helpful and a pleasure to deal with, but not in your face all the time. The breakfast buffet was lovely and well curated. The hill to get to the hotel was shockingly steep, but it afforded the property wonderful views.
Ceiling of one of the rooms
Stayed 6 nights in Jun 2025

10/10 Excellent

Keith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. Excellent food. Excellent service. One of the best beds I've slept in while on vacation. Top notch all the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with nice bar overlooking lisbon from a hill
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Arnauld

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the heart of Lisbon with a great view and historic building
Stayed 4 nights in Jun 2025

10/10 Excellent

Morgan

Stayed 3 nights in Jun 2025

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. Incredible staff. Stunning property with a cool view.
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Stayed 3 nights in May 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torel Palace is an excellent elegant hotel. Remarkable staff and amenities. Perfect location close to everything nice view overlooking the city of Lisboa. Highly recommended. Will definitely stay again here on our next visit to Lisbon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Greyson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service
I hate writing negative reviews, but in this case, I feel compelled to do so after numerous unsuccessful attempts to resolve this directly with the hotel. I originally booked my stay at Torel Palace Lisbon through Expedia, but when I arrived, the hotel claimed they had no record of my reservation. With no support from the staff, I was forced to book again—this time directly with the hotel had a much higher rate than Expedia—and chose a refundable rate. Unfortunately, the experience only got worse. When I checked in, the elevator was broken, which was never mentioned in advance. My wife just had surgery on her back so walk in the stairs is difficult My room was noticeably smaller than described, and certainly did not reflect the photos on the website. The staff showed little concern for the issues I raised. I chose to check out a day early due to the poor conditions, but despite booking a refundable rate directly through the hotel, Torel Palace refused to refund the second night. I followed up multiple times, but they offered no flexibility or resolution. I travel monthly to Europe and have stayed at many hotels—this was by far the worst experience out of my 12 trips this past year. Between the lack of accountability, misleading room descriptions, and unresponsive service, I cannot recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to spend my partners 40th birthday. The staff weee exceptional making sure we had everything we needed and more to enjoy our stay. Definitely a 5 star luxury experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accessible service, spacious room with a great view.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love Torel Palace!!
Stayed 4 nights in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Apr 2025