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4.4 out of 5

"We had a issue with water supply like there weren’t water at all. Next day morning at the reception we got to know the pump was damaged. However, I be ... " More

By a verified traveller on Tue 09 Mar 2021

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Hotel Description

At Kryal Castle, you'll be 1.1 km (0.7 mi) from Mount Warrenheip Flora Reserve and 8.8 km (5.5 mi) from Eureka Aquatic Center. Highlights at this resort include in-room free WiFi and LCD TVs.

TVs with digital channels are featured in all 17 rooms, and you can enjoy coffee/tea makers, hair dryers, and desks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and microwaves. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries.

This business-friendly resort offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a coffee shop/café and a snack bar/deli. Continental breakfast is available daily between 9:00 AM and 11:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Leigh Creek resort include Eureka Hall and Ballarat Wildlife Park.

Commanders Quarters Double bed with 3 Bunk room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$114* Per night/room 13 Oct. - 14 Oct.

Family Suite King with Bath

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite with Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite King Large with Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite With Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Suite With Shower

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Kryal Castle ratings based on 111 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kryal Castle

Everyone (50) Couples (33) Family (25)
3 out of 5
We had a issue with water supply like there weren’t water at all. Next day morning at the reception we got to know the pump was damaged. However, I believe been a 4 star accommodation they should have a back up system. Room amenities were damaged ex - sink. And dirty.

Posted by on 9 Mar. 2021

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3 out of 5

Posted by on 12 Feb. 2021

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5 out of 5

Posted by on 14 Jan. 2021

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4 out of 5

Posted by on 2 Jan. 2021

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3 out of 5
Room was not properly cleaned. This is especially disappointing when this is in the middle of a pandemic. The glasses still had previous drink stains in them, and there was not enough cutlery to use (1 fork for a queen bedroom).

Posted by on 28 Jun. 2020

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5 out of 5
Love this place - highly recommended!! the staff really get into character and the kids love it

Posted by on 28 Jan. 2020

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4 out of 5

Posted by on 19 Jan. 2020

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5 out of 5
Such an interesting place. Had a lovely picnic lunch. Breakfast was great :-) A very Unique Castle to stay in.

Posted by on 6 Jan. 2020

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5 out of 5
We had another wonderful stay at Kryal Castle for the Baroque Horse Festival weekend, the horsemanship and performances were absolutely magnificent! The medieval feast on the Saturday evening was divine which also including a wonderful stage show during dinner. Overall another wonderful weekend away at one of our favourite places! 🤗 A big thank you to all of the staff for making our stay so enjoyable! ❤️

Posted by on 17 Nov. 2019

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4 out of 5
This was a great option just outside Ballarat as a stop breaking our long drive to Adelaide. We spent two days here which allowed us to spend one day enjoying the castle and another at Sovereign Hill. The castle itself is a great way to spend a day with kids (although with additional cost for the more popular attractions – e.g. archery), but probably wouldn’t extend to a second day so being close to Ballarat is good. This is also good because there is no dinner option at the castle so having a car for a trip to town is needed, although they do have a delivery deal that can access ost of the Ballarat eateries if you don’t have transport and want to avoid the cost of taxis. The room was clean and comfortable although not having any complimentary toiletries (no soap, shampoo or conditioner) is a bit strange. Overall, recommended for families with kids into early teens.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

12 Oct. 2019 by Melody Quartermain

Thanks for your review. We are very glad to hear that you enjoyed your stay. We do apologise for the lack of toiletries - this is something that is supposed to be provided in every room, so the housekeppers must have accidentally missed your room. If we'd been made aware at the time, we could have brought some to you, as we do live on site. That being said, it definitely should have been done in the first place, so apologies again. Hopefully we will see you again in future!

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Kryal Castle. Free self parking is available. Smoking is allowed in designated areas at this 4-star Leigh Creek resort.

  • 1 building
  • 1 floor
  • 17 guestrooms or units
  • Built in 1973
  • Coffee shop
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Kryal Castle offers 17 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with digital channels. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Medieval Park is open only on weekends, Victorian school holidays, and public holidays from 10 AM - 4 PM. The Hotel is open 7 days a week and midweek guests will have the Castle to themselves.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per stay.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.00 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Kryal
  • Kryal
  • Kryal Castle
  • Kryal Castle Hotel
  • Kryal Castle Hotel Leigh Creek
  • Kryal Castle Leigh Creek
  • Kryal Castle Ballarat, Victoria
  • Kryal Castle Resort Leigh Creek
  • Kryal Castle Resort
  • Kryal Castle Resort
  • Kryal Castle Leigh Creek
  • Kryal Castle Resort Leigh Creek

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.