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"Room was not properly cleaned. This is especially disappointing when this is in the middle of a pandemic. The glasses still had previous drink stains
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At Kryal Castle, you'll be 12.9 km (8 mi) from Sovereign Hill. Highlights at this resort include in-room free WiFi and LCD TVs.
TVs with digital channels are featured in all 17 rooms, and you can enjoy coffee/tea makers, hair dryers, and desks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and microwaves. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries.
Kryal Castle ratings based on 109 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Kryal Castle
Everyone (47)Couples (33)Family (26)
3 out of 5
Room was not properly cleaned. This is especially disappointing when this is in the middle of a pandemic. The glasses still had previous drink stains in them, and there was not enough cutlery to use (1 fork for a queen bedroom).
Posted by a verified traveller on 28 Jun. 2020
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5 out of 5
Love this place - highly recommended!! the staff really get into character and the kids love it
Posted by a verified traveller on 28 Jan. 2020
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4 out of 5
Posted by a verified traveller on 19 Jan. 2020
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5 out of 5
Such an interesting place.
Had a lovely picnic lunch.
Breakfast was great :-)
A very Unique Castle to stay in.
Posted by a verified traveller on 6 Jan. 2020
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5 out of 5
We had another wonderful stay at Kryal Castle for the Baroque Horse Festival weekend, the horsemanship and performances were absolutely magnificent! The medieval feast on the Saturday evening was divine which also including a wonderful stage show during dinner. Overall another wonderful weekend away at one of our favourite places! 🤗 A big thank you to all of the staff for making our stay so enjoyable! ❤️
Posted by a verified traveller on 17 Nov. 2019
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4 out of 5
This was a great option just outside Ballarat as a stop breaking our long drive to Adelaide. We spent two days here which allowed us to spend one day enjoying the castle and another at Sovereign Hill. The castle itself is a great way to spend a day with kids (although with additional cost for the more popular attractions – e.g. archery), but probably wouldn’t extend to a second day so being close to Ballarat is good. This is also good because there is no dinner option at the castle so having a car for a trip to town is needed, although they do have a delivery deal that can access ost of the Ballarat eateries if you don’t have transport and want to avoid the cost of taxis. The room was clean and comfortable although not having any complimentary toiletries (no soap, shampoo or conditioner) is a bit strange. Overall, recommended for families with kids into early teens.
Posted by a verified traveller on 11 Oct. 2019
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Comment from Hotel Management
12 Oct. 2019
by Melody Quartermain
Thanks for your review. We are very glad to hear that you enjoyed your stay. We do apologise for the lack of toiletries - this is something that is supposed to be provided in every room, so the housekeppers must have accidentally missed your room. If we'd been made aware at the time, we could have brought some to you, as we do live on site. That being said, it definitely should have been done in the first place, so apologies again.
Hopefully we will see you again in future!
5 out of 5
The room was amazing, very clean .. only thing when you get there after hours .. have a sign saying to room when you come in the back door would be great .. walked around 2times before I found my room lol
Posted by a verified traveller on 10 Oct. 2019
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5 out of 5
It’s a great adventure! The staff are unreal and the rooms are unique! Not sure where else you can stay in a castle at such a good price!
Posted by a verified traveller on 1 Oct. 2019
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4 out of 5
Beautiful room. Enjoyed our stay immensely. Convenient and quiet.
Posted by Wendy, from Biloela on 28 Sep. 2019
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5 out of 5
Kryal Castle and all of its lovely staff gave me the most wonderful experience, the Winterfeast feast on the Saturday night was magnificent! I had a great time exploring the park on the Sunday as well. I was even so lucky that it snowed overnight Saturday night and I got to experience my first ever winter wonderland! Thank you so much to everyone at Kryal who made our stay the best experience of my life!
Airport: Tullamarine Airport (MEL) (101.7 km / 63.2 mi)
Parking: Free self parking
Room Amenities
Kryal Castle offers 17 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Leigh Creek resort provides complimentary wireless Internet access. 42-inch LCD televisions come with digital channels. Housekeeping is provided daily.
Pillowtop beds
Minibar
LCD television
Digital channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Shower
Housekeeping (daily)
Hair dryer
Toiletries (free)
Desk
Exterior corridor access
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy continental breakfast daily.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5 PM
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
Medieval Park is open only on weekends, Victorian school holidays, and public holidays from 10 AM - 4 PM. The Hotel is open 7 days a week and midweek guests will have the Castle to themselves.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 15.0 per stay.
Cribs (infant beds) are available for AUD 15.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.
Service animals are allowed
Noise-free rooms not guaranteed
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: AUD 15.0 per day
Rollaway bed fee: AUD 15.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Castle Kryal
Kryal
Kryal Castle
Kryal Castle Hotel
Kryal Castle Hotel Leigh Creek
Kryal Castle Leigh Creek
Kryal Castle Ballarat, Victoria
Kryal Castle Resort Leigh Creek
Kryal Castle Resort
Kryal Castle Resort
Kryal Castle Leigh Creek
Kryal Castle Resort Leigh Creek
You should know
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
