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Hotel Ciudad del Mar

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Ciudad del Mar

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible
Front of property
Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible
Restaurant
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
  • Popular LocationLas Canteras Beach3 min walk
  • Popular LocationSanta Catalina Park12 min walk
  • Popular LocationPort of Las Palmas5 min drive
  • AirportLas Palmas (LPA-Gran Canaria)42 min drive

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Down duvet
Sofa bed - twin
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Pool
Sercotel Puerto de La Luz
Free WiFi
Air conditioning
Breakfast available
Housekeeping
4.3 out of 5, Excellent, (83)
The price is AU$93
for 1 night
includes taxes & fees
29 May - 30 May
Sercotel Puerto de La Luz

About the area

Las Palmas de Gran Canaria

At Hotel Ciudad del Mar you'll be within just a 5-minute stroll of Las Canteras Beach and within 15 minutes of Santa Catalina Park. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. On weekday mornings full breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Las Palmas de Gran Canaria hotel, you'll be 2.5 km (1.6 mi) from Port of Las Palmas.

What's nearby

  • Las Canteras Beach - 3 min walk
  • Santa Catalina Park - 12 min walk
  • El Muelle Shopping Center - 16 min walk
  • Poema del Mar Aquarium - 19 min walk
  • Port of Las Palmas - 5 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 36 min drive

Restaurants

  • Bochinche los Jamones - 3 min walk
  • Tiki Taco Canteras - 4 min walk
  • La Oliva restaurante - 3 min walk
  • Cachuk - 3 min walk
  • Bendito Oporto - 2 min walk

About this property

Hotel Ciudad del Mar

Comfortable hotel with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad del Mar.

This 3-star Las Palmas de Gran Canaria hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Ciudad del Mar offers 15 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include free minibar items and minibars. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (120 centimetre high)
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • IPod dock
  • MP3 dock
  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Frequently asked questions

What is the cancellation policy at Hotel Ciudad del Mar?

Hotel Ciudad del Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ciudad del Mar?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Hotel Ciudad del Mar on 29 May 2024 start from AU$120.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Ciudad del Mar?

Yep, Hotel Ciudad del Mar is a short 3-minute walk from Las Canteras Beach. Fun beach activities include scuba diving and body boarding. You can also find boat tours.

Does Hotel Ciudad del Mar serve breakfast?

Sure does, full breakfast is available on weekdays from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Ciudad del Mar?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Ciudad del Mar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ciudad del Mar?

No, only service animals are allowed.

Hotel Ciudad del Mar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 70 reviews" "
Rating 8 - Good. 18 out of 70 reviews" "
Rating 6 - Okay. 4 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Great hotel nice and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Ståle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Deepa

Stayed 2 nights in Oct 2023

6/10 Okay

Nayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su limpieza y la amabilidad de nayra
Stayed 1 night in Jan 2023

2/10 Terrible

Vincent, Smithtown

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Gran Canaria
Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good cleaned a little bit noisy because of the End of Year celebrations
Stayed 1 night in Dec 2021

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021