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The Ritz-Carlton, Langkawi

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for The Ritz-Carlton, Langkawi

Relax on a wooden deck overlooking a serene body of water, with a small pool and a structure in the background.
Creator video
Experience a unique blend of traditional and contemporary style in this sophisticated space, featuring a striking geometric pattern and a stunning circular chandelier.
Enjoy cooking in this well-equipped kitchen with a geometric ceiling and pendant lights.
Experience serene waterfront living with a unique dome-shaped design and access to the water.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • 24/7 front desk
  • Laundry
The current price is AU$841
includes taxes & fees
18 Aug - 19 Aug

Explore the area

Map
Jalan Pantai Kok, Langkawi, Kedah, 07000
  • Langkawi Sky Bridge
  • Pantai Kok Beach
    ‪5 min drive‬
  • Langkawi Cable Car
    ‪6 min drive‬
  • Langkawi (LGK-Langkawi Intl.)
    ‪8 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

1 bedroom, premium bedding, down duvets, free minibar items

Villa, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View

Villa, 1 Bedroom, Non Smoking, Ocean View | Living area

Villa, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 280 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

Villa, 1 Bedroom, Non Smoking, Oceanfront (Balcony) | Pool

Villa, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (View)

Villa, 1 Bedroom, Non Smoking, Balcony (View)

Villa, 1 Bedroom, Non Smoking, Balcony (View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony (View, Corner)

Junior Suite, 1 King Bed, Non Smoking, Balcony (View, Corner)

Junior Suite, 1 King Bed, Non Smoking, Balcony (View, Corner)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (View)

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (View)

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 85 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Oceanfront

Villa, 3 Bedrooms, Non Smoking, Oceanfront

Villa, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 650 sq m
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Private Pool (Oceanfront)

Villa, 2 Bedrooms, Non Smoking, Private Pool (Oceanfront) | Living area

Villa, 2 Bedrooms, Non Smoking, Private Pool (Oceanfront)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner (View)

Deluxe Room, 1 King Bed, Non Smoking, Corner (View)

Deluxe Room, 1 King Bed, Non Smoking, Corner (View)

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Langkawi

A luxury stay in Langkawi awaits you at The Ritz-Carlton, Langkawi. You'll be within a 5-minute walk of Pantai Teluk Nibong and 2.5 km (1.5 mi) from Burau Bay. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Langkawi Kitchen, serves local cuisine and is open for breakfast and dinner. Horizon is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 4790 square feet (445 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Langkawi hotel include Cenang Beach and Langkawi Ferry Terminal.

What's nearby

  • Telaga Harbor - 3 min drive - 3.9 km
  • Pantai Kok Beach - 5 min drive - 4.2 km
  • Langkawi Cable Car - 6 min drive - 5.4 km
  • Oriental Village - 6 min drive - 5.4 km
  • Seven Wells Waterfall - 6 min drive - 6.1 km

Getting around

  • Langkawi (LGK-Langkawi Intl.) - 7 min drive

Restaurants

  • ‪The Beach Grill & Bar - ‬9 min walk
  • ‪Langkawi Kitchen, Langkawi Ritz Calton - ‬10 min walk
  • ‪7 Roof Seafood Restaurant - ‬2 min drive
  • ‪Gulai Panas Mak Teh - ‬2 min drive
  • ‪Kapal Layar - ‬4 min walk

About this property

The Ritz-Carlton, Langkawi

Luxury hotel on the beach, with 3 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Ritz-Carlton, Langkawi, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Langkawi hotel is smoke free.

  • 119 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars by the pool
  • 4790 sq ft of conference space
  • 445 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Ritz-Carlton, Langkawi offers 119 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Indonesian, Malay

Similar properties

Relax by the serene pool surrounded by lush greenery and distant mountains.

The St. Regis Langkawi

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 316 reviews
The price is AU$822
includes taxes & fees
18 Aug - 19 Aug
The St. Regis Langkawi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hai Yan Chinese Restauran
  • Horizon
  • Langkawi Kitchen
  • The Beach Bar & Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,790 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical sockets in bathroom
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Langkawi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 450.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 10.00 per accommodation, per night
  • The city tax amount listed may increase during popular local events, such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia; for more details, please contact the property

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 165 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ritz-Carlton Langkawi Hotel
Ritz-Carlton Langkawi
The Ritz Carlton, Langkawi
The Ritz-Carlton, Langkawi Hotel
The Ritz-Carlton, Langkawi Langkawi
The Ritz-Carlton, Langkawi Hotel Langkawi

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Langkawi?

The Ritz-Carlton, Langkawi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Langkawi?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Langkawi on 18 Aug 2025 start from AU$836.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Langkawi?

Yep, The Ritz-Carlton, Langkawi has a free self car park and free valet parking.

Are there any beaches close to The Ritz-Carlton, Langkawi?

Yep, The Ritz-Carlton, Langkawi is a short 3-minute walk from Pantai Teluk Nibong. Fun beach activities include snorkelling, windsurfing and kayaking. You can also find water sports equipment.

Is there a spa on site at The Ritz-Carlton, Langkawi?

Yep, there is an onsite spa at The Ritz-Carlton, Langkawi. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Ritz-Carlton, Langkawi have a pool?

The Ritz-Carlton, Langkawi has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7 AM to 7 PM.

What luxury perks are available at The Ritz-Carlton, Langkawi?

The Ritz-Carlton, Langkawi features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Langkawi a romantic place to stay?

A hot tub and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Langkawi.

Is The Ritz-Carlton, Langkawi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Langkawi is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Langkawi?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Langkawi serve breakfast?

Yeah, free buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Langkawi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Langkawi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Langkawi?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Langkawi?

No, pets and service animals are not allowed.

The Ritz-Carlton, Langkawi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 269 reviews
Rating 8 - Good. 40 out of 269 reviews
Rating 6 - Okay. 6 out of 269 reviews
Rating 4 - Poor. 3 out of 269 reviews
Rating 2 - Terrible. 7 out of 269 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jordi, Houston

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Island bliss

Blissful stay, staff were cheerful and extremely keen to make one's stay enjoyable. Idyllic location. Our rainforest villa was very private, cleverly architected and comfortably laid out inside. The private splash pool was larger than I expected. The only improvement i can think of would be to have an adjustable parasol by the sun loungers (they were just too hot to use for quite a lot of the day). Thanks for a lovely stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

winn

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

6/10 Okay

David

Stayed 6 nights in Feb 2025

10/10 Excellent

Chee Keong Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the Ritz

Beautiful room and breakfast was great. The problem I have is our room was just opposite the restaurant and in the morning and late afternoon, staffs were shouting to each other. Check in was slow . But lobby staff were friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Atto Kwamena, Walton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

SHAILENDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hongzhou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, making my family vacation a very wonderful experience. For improvement, suggest to upgrade their kids club to have more activities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First choice in Langkawi

First choice in Langkawi for Families
Stayed 2 nights in Aug 2024

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an incredible experience. Highly recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryosuke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but really loved the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Saif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Moinuddin

Stayed 3 nights in Feb 2024

8/10 Good

Nafisah

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great marketing. Terrible reality

Left this hotel after less than 14 hours. Booked through hotels.com and the room provided was significantly different than advertised. Total miss selling. The adverts offer stunning views, wilderness. We were placed in a basement, the only view was of a 6 foot man made fence, 12 foot in front of the windows. We could not see over, under or through the fence. What hotels.com also don’t tell you is you can’t open the windows and advised against sitting outside due to the monkeys in the forest. Throughout the room there are many warnings about the monkeys also highlighting if they get into the room you are liable for all damage! In essence. The room was dark, a basement, glass box where you could look outside other than at a fence and couldn’t open your doors to the outside. This is a high turn over hotel, the staff go through the motions, from checkin in the evening through to the following morning after requesting to leave - btw the other room we had been offered, wasn’t ready until mid afternoon and came with even more warnings about monkeys entering the room , don’t leave doors open and don’t go on the balconies when monkeys are about. Again your trapped in a giant greenhouse. The whole experience is very superficial - lack of any teal customer focus. High turn over of customers, with elaborate marketing materials. Hotel was very quick to point out all errors are hotels.com / Expedia. For miss information on what the hotel offered, lack of detail on the booking
Stayed 10 nights in Feb 2024

10/10 Excellent

Najm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and experience. Thank you!
Stayed 8 nights in Feb 2024

10/10 Excellent

Akeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well designed. Spacious and modern upgraded room, beautiful location and views.
Stayed 2 nights in Jan 2024

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Incredible stay from start to finish - beautiful hotel and the staff were top notch. Stayed for our honeymoon and they made it an incredibly special time. 10/10.
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Just” 5 stars as the app doesn’t allow to give more Simply amazing Service was attentive, scrupulous and extremely professional. Really beyond expectations.
Stayed 6 nights in Nov 2023