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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with full-service spa and health club

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Garden
Exterior
Exterior
Daily English breakfast (GBP 16.95 per person)

Reviews

7.8 out of 10
Good

Popular amenities

The current price is AU$155
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Caton Road, Lancaster, England, LA1 3RA
  • Williamson Park
    ‪4 min drive‬
  • Lancaster Castle
    ‪5 min drive‬
  • Lancaster University
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel cot, free WiFi

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

At Holiday Inn Lancaster by IHG you'll be within a 20-minute walk of Lune Aqueduct and 1.9 km (1.2 mi) from The Centre at Halton. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Hotel Restaurant, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and kids' swimming pool as well as access to a playground. 215 square feet (20 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. English breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute drive of this 4-property class Lancaster hotel include Yorkshire Dales National Park and Lancaster University.

What's nearby

  • Lune Aqueduct - 10 min walk - 0.9 km
  • Williamson Park - 4 min drive - 4.0 km
  • Grand Theater - 4 min drive - 2.9 km
  • Lancaster Castle - 5 min drive - 3.3 km
  • Lancaster University - 7 min drive - 9.2 km

Getting around

  • Bare Lane Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • Sultan Of Lancaster Experience
  • ‪Quite Simply French - ‬7 min drive
  • ‪The Gregson Centre - ‬5 min drive
  • ‪Holiday Inn Restaurant International - ‬1 min walk

About this property

Holiday Inn Lancaster by IHG

Riverwalk hotel with full-service spa and health club
Holiday Inn Lancaster by IHG offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster by IHG. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Conference rooms
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

Outdoor spa tub

Lancaster House Hotel

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$236
includes taxes & fees
9 Oct - 10 Oct
Lancaster House Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on 28 Sept 2025 start from AU$155.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Lancaster by IHG?

Yep, Holiday Inn Lancaster by IHG has a free self car park.

Are there any beaches close to Holiday Inn Lancaster by IHG?

The closest beach to Holiday Inn Lancaster by IHG is Morecambe Beach (6.5 km).

Is there a spa on site at Holiday Inn Lancaster by IHG?

Yep, there is an onsite spa at Holiday Inn Lancaster by IHG.

Does Holiday Inn Lancaster by IHG have a pool?

Holiday Inn Lancaster by IHG has a kids' pool.

Is Holiday Inn Lancaster by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as travel cots in the guestrooms, it's no surprise that Holiday Inn Lancaster by IHG is a hit with families.

Does Holiday Inn Lancaster by IHG serve breakfast?

Yeah, guests give top marks to the English brekkie here! Served weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Lancaster by IHG?

No, Holiday Inn Lancaster by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Lancaster by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Lancaster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Lancaster by IHG?

Dogs are welcome at Holiday Inn Lancaster by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1007 reviews
Rating 8 - Good. 336 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Magda

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel

Rooms a little dated, bath/shower had mould buildup not the cleanest environment! Facilities were great, breakfast was great too! I would stay here again but would request a the bathrooms to be thoroughly cleaned!
Stayed 2 nights in May 2025

6/10 Okay

John

Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Amenities
Great value, friendly helpful staff and breakfast was great
Stayed 1 night in Jun 2025

6/10 Okay

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for the price we paid
Stayed 2 nights in Jun 2025

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dale

Disliked: Property conditions & facilities
The hotel is basic and there were problems with the shower hardware in our room. We waited 20 minutes for service for brunch and no one was available. We also didn’t receive a welcome letter with information about our stay. Disappointing.
Stayed 1 night in Jun 2025

4/10 Poor

Dale

The check in was fine but the bathroom tub was missing some hardware and we waited for 25 minutes for brunch and couldn’t get a service.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with this stay. Far superior to holiday express in hull, will definately search for a holiday inn next time. Coffee let them down at breakfast time. Very comfortable rooms but its a little noisy at times. Would definately have
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool really good service Food could be better choice and cheaper as brewers fayre just across the road with great deals and discounts could learn from that day 25% discount for blue light card or same for veterans cards give something back
Stayed 2 nights in Jun 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dog friendly hotel, good bed, tired decor, reasonable price.
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to hotel from M6 northbound
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away break

The hotel was clean and also the rooms. Staff very helpful. Breakfasts plenty of choice. Free car parking. Can get a bus outside the hotel into Lancaster which we did. Would recommend it.
Stayed 3 nights in Jun 2025

8/10 Good

Jovian

Stayed 2 nights in May 2025

10/10 Excellent

Asim Munir

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay we had in Holiday inn lancaster
Stayed 2 nights in May 2025

2/10 Terrible

Chirag

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to use the indoor pool as they introduced a rule of booking the pool for 30 minutes at "Health Centre Desk". There was no staff available to take the bookings and when became available there was no booking left for the pool through out the 3 days of our stay. Breakfast time was horrible, long queues, waiting for ages and miss management. The manager was quite dismissive of everything and was confrontational when complained. Terrible experience. Never again!
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 1 night in May 2025

8/10 Good

Qiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family and small children
Came down for breakfast to find not enough places available to eat,had to eat in the bar area with my wife who is disabled, not enough staff on to clear the dirty dishes away, wouldn't stay there again
Stayed 2 nights in May 2025

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I would expect at a holiday inn
Stayed 1 night in May 2025

10/10 Excellent

Gordon

Stayed 1 night in May 2025

10/10 Excellent

Bhellsun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality and location. Parking was good. Swimming pool. Good breakfast. Overall the stay was good.
Stayed 4 nights in May 2025