Hotels Near Lake Jesup

Fabulous place. Loved it! Close to universal theme parks and shuttle bus too

We had booked this property 7 months ago based on reviews. We were placed in the block adjacent to a highway. When we requested to move rooms, we were advised that they were renovating and a quieter room wouldn’t be available until we had checked out. That evening when awake in the middle of the night due to the noise, I saw online that there were rooms available pool side, and this option wasn’t provided. We would have happily paid extra if needed to have this option, as the noise really spoilt our stay.

Not much to like. The place needs plenty of work. A severely overcrowded resort with dated rooms and absolutely terrible bathrooms. Shower curtain over the bath which dripped water all over the floor. Drain in bath was blocked... in fact ours had precious guests hair in plug. Hot water system took 5 min to kick in..wasting columes of water. No room between toilet and bath tub to sit, and housekeeping constantly under supplied toilet paper and towels. We paid and had a family of 5 in the room, and every day only 3 towels left by housekeeping. I complained about this every day to the rude front desk staff, only foe them to give me lip service that they will " make a special note to housekeeping for more towels " which never happened. We travelled with another family of 4, who were lucky enough at check in to het upgraded to a King room, even though we had 5 they could not find us a bigger room despite us paying more for the room. Staff were overall not accommodating and showed no genuine care or empathy. You definitely get what you pay for here and staff must be on minimum wage because thier effort and drive to be polite, is very infrequent. I would recommend you pay a bit more and stay in a cleaner more friendly facility.