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Grand Geneva Resort & Spa

4.0 star property
Family ski resort with 3 restaurants

Photo gallery for Grand Geneva Resort & Spa

2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
55-inch LCD TV with cable channels, TV, pay films
View from property
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
7036 Grand Geneva Wy, Lake Geneva, WI, 53147
  • Place, The Highlands Golf Course
    ‪3 min walk‬
  • Place, The Mountain Top at Grand Geneva Resort
    ‪8 min walk‬
  • Place, Moose Mountain Falls Waterpark
    ‪4 min drive‬
  • Airport, Waukesha, WI (UES-Waukesha County)
    ‪51 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(7 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Villa

Studio Villa | Private kitchen

Studio Villa

7.6 out of 10
Good
(5 reviews)

Highlights

Garden
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom King Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom King Villa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Queen Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Queen Villa

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Queen Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Queen Villa

8.0 out of 10
Very good
(3 reviews)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Three Bedroom King Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Three Bedroom King Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Queen Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Three Bedroom Queen Villa

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom King Villa

55-inch LCD TV with cable channels, TV, pay films

Two Bedroom King Villa

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lakeside

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds, Lakeside

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Golf view

View all photos for Superior Room, 1 King Bed, Golf View, Lakeside

Superior Room, 1 King Bed, Golf View, Lakeside

Superior Room, 1 King Bed, Golf View, Lakeside

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Golf view

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed | Bathroom

Premier Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Lake Geneva

A family-friendly stay in Lake Geneva awaits you at Grand Geneva Resort & Spa. Within a short 5-minute stroll, you'll find The Highlands Golf Course and The Brute Golf Course. Highlights at this ski resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to WELL Spa + Salon can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Grand Cafe, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Enjoy the 2 indoor tennis courts, golf course and water park plus access to golf lessons. 62000 square feet (5760 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include an outdoor swimming pool, an indoor swimming pool and a nightclub. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Lake Geneva resort include The Mountain Top at Grand Geneva Resort and Moose Mountain Falls Waterpark.
View more Resorts in Lake GenevaOpens in a new window

What's nearby

  • The Brute Golf Course - 2 min walk - 0.2 km
  • The Highlands Golf Course - 3 min walk - 0.3 km
  • The Mountain Top at Grand Geneva Resort - 8 min walk - 0.7 km
  • Moose Mountain Falls Waterpark - 4 min drive - 2.1 km
  • Lake Geneva Cruise Line - 6 min drive - 4.9 km

Getting around

  • Fox Lake Station - 30 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 50 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Buona Beef - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive

About this property

Grand Geneva Resort & Spa

Family ski resort with 3 restaurants
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Geneva Resort & Spa helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges or mingle with other revellers at the on-site nightclub.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This ski resort also offers an indoor pool, an outdoor pool and a children's pool. Free self parking is available.

This 4-star Lake Geneva resort is smoke free.

  • 384 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 62000 sq ft of conference space
  • 5760 sq. m of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Grand Geneva Resort & Spa offers 384 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

WELL Spa + Salon has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 7 to 22 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Geneva ChopHouse
  • Grand Cafe
  • Ristorante Brissago

Things to do

  • 2 indoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water park
  • Yoga classes

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 62,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Hot tub access
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 22 per person
  • Pet fee: USD 65.00 per pet, per night (maximum USD 300.00 per stay) plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Geneva Grand Resort
Grand Geneva
Grand Geneva Resort
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Grand Geneva Resort Spa
Grand Geneva & Spa Lake Geneva
Grand Geneva Resort & Spa Resort
Grand Geneva Resort & Spa Lake Geneva
Grand Geneva Resort & Spa Resort Lake Geneva

Frequently asked questions

What is the cancellation policy at Grand Geneva Resort & Spa?

Grand Geneva Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Geneva Resort & Spa?

Yep, Grand Geneva Resort & Spa has a free self car park.

Are there any beaches close to Grand Geneva Resort & Spa?

The closest beach to Grand Geneva Resort & Spa is Riviera Beach (3.4 km).

Is there a spa on site at Grand Geneva Resort & Spa?

Yep, WELL Spa + Salon is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Grand Geneva Resort & Spa have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Geneva Resort & Spa have a waterslide?

No, there is no waterslide at Grand Geneva Resort & Spa, but Moose Mountain Falls Waterpark is a short 18-minute walk away.

What luxury perks are available at Grand Geneva Resort & Spa?

Grand Geneva Resort & Spa features a full-service spa, a nightclub and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Grand Geneva Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Grand Geneva Resort & Spa.

Is Grand Geneva Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Grand Geneva Resort & Spa is a hit with families.

Does Grand Geneva Resort & Spa serve breakfast?

You bet, cooked-to-order breakfast is served daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Grand Geneva Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Geneva Resort & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Geneva Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Geneva Resort & Spa?

Dogs are welcome at Grand Geneva Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Is there a golf course on site at Grand Geneva Resort & Spa?

There isn't one on site, but The Highlands Golf Course is a short 5-minute walk away.

Grand Geneva Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful, impressive entry drive to the main building where we stayed for a short visit after a wedding. Room was clean, pleasant and quiet. Breakfast in the main floor dining room was good, friendly, attentive service. Overall a pretty, pleasant place.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good staff
Stayed 1 night in Oct 2025

6/10 Okay

Tara

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Very pet friendly and would come back again with my dog. I loved that they gave me a 1st floor room so I could let her right outside.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, liked the chair in the room and loved the shampoo and other toiletries in the bathroom. Ate at the bar, friendly staff, good food.
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs in room, both beds and bathroom no other rooms available and room was not ready when I got there I got there late too at 7pm
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Valentine, Bellman, restaraunt servers, all very helpful. Rooms very clean,
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Rudi

Travelled with family
The room smelled like old carpet. The shampoo smelled even worst.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicky, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Dunia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to get away, very clean retaurants top notch. just wish the outdoor pool was bigger
Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MCGILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We enjoyed the spa and athletic facility. The outdoor pool is very nice. We had to use the indoor pool due to weather and it is nice however, very dated overall. The restaurant food was good but, the overall service was bad. We had to wait a long time for a wait staff to notice us and take our order (2 different times during our stay). The front desk staff and adventure center did not know much about the property amenity details such as if bikes were available to rent. People working the desks should know all the details of the resort when it comes to activity inquiries.
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Had pieces of dirty cloths in my room. Never had this experience before, anywhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service
It is a pricey place to be as dated as it is in the main areas. The spa rendered good services but was very run down in the facility. We ordered champagne and strawberries ahead of time and there was no note of it. The grounds are stunning but the infrastructure could use some sprucing up.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Travelled with family
Liked: Amenities
We stayed here and were so happy we chose this hotel!!! It’s amazing and so friendly. Can’t wait to go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was Absolutely Gorgeous,.. The pool was small given the size, .. Really cramped, .. Food at the Chophouse was barely good, .. 1st day, 2nd day we had takeout and the order was completely wrong the steak was beyond well-done when we asked for medium-rare, they gave us the wrong sides, and there was a strong vinegar taste! Terrible food -I called the hotel -They took my name, address, and phone number but two days have passed and I haven't heard anything yet, ...???.. The room we thought we reserved wasn't at all as described, .. We found ourselves over-Looking the top of there roof - no water view! I initially was impressed at check-in with acknowledgment of my wife's birthday but that's kinda where it ended! 3 out of 10 Stars
Stayed 1 night in Aug 2025

10/10 Excellent

Raquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the absolute best in customer service, amenities, cleanliness, accessibility, spacious rooms, great food, beautiful scenery, peaceful environment and awesome entertainment at the indoor waterpark just a few feet away from the hotel. EXCELLENT EXCELLENT choice. Don't hesitate booking you won't be disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 5 nights in Aug 2025

10/10 Excellent

LORIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025