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I came to visit my son in Traverse City for his 15th birthday and booked our stay at Sugar Beach Resort through Expedia. Upon arrival, a friendly staff member welcomed us and explained the amenities, breakfast options, and where our room was located.
I’ve been visiting this property for the past five years, and it always feels like coming home. My son especially loves the pool, jacuzzi, and the amazing 180-degree lake view — it’s our favorite spot in Traverse City.
Big shout-out to Ramon, Andre, Paris, Frank, and Douglas for always providing excellent service!
When my flight was delayed for nearly two hours and I missed my connection, I decided to book another night. I was once again helped by “Razor” Ramon, who showed incredible professionalism and kindness — even while his own family back home in Jamaica was affected by Hurricane Melissa. His positive spirit really stood out.
Thank you to the entire Sugar Beach Resort team for always taking great care of me and my making day.