Relais & Chateaux - accommodation in La Roque-Gageac

Beautiful pool and garden, beautiful quiet location - house was good but old fashioned and required more thorough cleaning and attention to detail on cleaning crockery, checking for bugs in house (cleaning again) and ensuring that all facilities were in good working order which they were not. Heating was broken, dishwasher did not clean properly, no hot water in evening, then internet went down in storm affecting TV, with little to no contact with owner. This house needs TLC as did we so we felt cold, neglected and disappointed with our holiday. Apart from one load of logs for the fire which cheered us up we were pretty much ignored by the owner except when he arrived to check the heating and the plumber tried to fix. But it came on once at 2am then that was it. So very sorry but it was all too frustrating. Better communication is required.

Great hotel with super friendly staff. If I wasn’t on a tight schedule, I’d definitely stay here longer just to recharge and have a quiet recharge time.

Great location.