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MARUTAMACHI Crystal Hotel

Property class: 3

Photo gallery for MARUTAMACHI Crystal Hotel

A hallway with a red umbrella, a white lantern, and a plant.
The exterior of Crystal Hotel with a prominent sign displaying the hotel name and a lotus symbol.
A reception area with a black counter, a red umbrella, and a seating area with tables and chairs.
A restaurant with wooden tables and chairs, a counter with a cash register, and a decorative plant.
A hotel room with two beds, a television, a desk, and a traditional Japanese shoji screen.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
25 Marutacho, Kyoto, Kyoto, 604-0077
  • Place, Nijō Castle
    ‪6 min walk‬
  • Place, Kyoto Imperial Palace
    ‪14 min walk‬
  • Place, Sanjo Street
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪70 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a flat-screen TV, a potted plant, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted air conditioner.

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room - Non-Smoking

A hotel room with two beds, a desk with a flat-screen TV, and a window with curtains.

Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

A hotel room with a large bed, a desk with a TV, and a window.

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a wall-mounted air conditioner, a door, and a small nightstand.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Kyoto

At MARUTAMACHI Crystal Hotel you'll be within just a 5-minute stroll of Nijō Castle and within 20 minutes of Kyoto Imperial Palace. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a microwave in a common area, a lift and a vending machine. .Within a 20-minute walk of this 3-property class Central Kyoto hotel, attractions include Kawaramachi Street and Shijo Street.

What's nearby

  • Nijō Castle - 6 min walk - 0.5 km
  • Kyoto Imperial Palace - 14 min walk - 1.2 km
  • Sanjo Street - 15 min walk - 1.3 km
  • Kawaramachi Street - 18 min walk - 1.6 km
  • Shijo Street - 19 min walk - 1.7 km

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Osaka (ITM-Itami) - 59 min drive

Restaurants

  • ‪モスバーガー - ‬2 min walk
  • ‪餃子の王将 - ‬2 min walk
  • ‪元祖からあげ本舗 ほりまる - ‬1 min walk
  • ‪チャーミングチャーハン 丸太町本店 - ‬1 min walk
  • ‪桔梗寿司 - ‬1 min walk

About this property

MARUTAMACHI Crystal Hotel

As a guest of MARUTAMACHI Crystal Hotel, you'll find a vending machine, a lift, and a microwave in a common area. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
MARUTAMACHI Crystal Hotel offers 30 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

MARUTAMACHI Crystal Hotel Kyoto

MARUTAMACHI Crystal Kyoto

MARUTAMACHI Crystal

Marutamachi Crystal

MARUTAMACHI Crystal Hotel Hotel

MARUTAMACHI Crystal Hotel Kyoto

MARUTAMACHI Crystal Hotel Hotel Kyoto

Frequently asked questions

Are there hot tubs in the rooms at MARUTAMACHI Crystal Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at MARUTAMACHI Crystal Hotel?

No, MARUTAMACHI Crystal Hotel does not offer an airport shuttle service.

What time are check-in & check-out at MARUTAMACHI Crystal Hotel?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at MARUTAMACHI Crystal Hotel?

No, only service animals are allowed.

MARUTAMACHI Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

YUKO

Liked: Cleanliness, amenities, property conditions & facilities
必要最低限のアメニティも有りスタッフの方も丁寧に対応していただきました。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Daisuke

Liked: Cleanliness, property conditions & facilities
お城があり、GOOD
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lucía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and rates. The room is a bit on the smaller side, but very convenient to use.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

ビジネスで1泊しました。地下鉄の駅からは少し歩きますが便利な場所にあるため、外出する際のストレスはありませんでした。非常に新しいホテルなのですべてが清潔でした。コストパフォーマンスは高いと思います。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are a little small for people over 6 feet tall. Great location. Very friendly staff.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though small room and no functional windows, it offers a good bathroom and things you need to have a comfortable night sleep. Taking the bus can reach most sights conveniently without transfers.
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Hyeong Ho

Liked: Cleanliness, property conditions & facilities, room comfort

전반적으로 정말 좋은데 한가지가...

제가 갔을때 기준으로 체크인이 4시라 조금 늦은 경향이 있고요 건물 자체는 깔끔하고 건물 전체가 금연구역입니다. 욕실도 너무 작지 않았고 방도 좋았어요 개인적으로 아침 조식이 생각보다 괜찮아서 깜짝 놀랐어요 안먹으면 정말 손해라 생각되요 주변에 간단한 밥집이 있고 편의점도 가까워요 버스정류장도 가깝고 니조성까지는 걸어갈만 해요 다만 모든방이 그렇지는 않겠지만 창문이 오픈이 안됩니다. 환기가 힘들고 채광이 그리 좋지는 않아요 마지막으로 정말 큰 단점은 주변에 병원이 있어서 구급차가 많이 다녀요 방음이 안되서 예민하신 분들은 밤에 주무시기 힘들 수도 있을것 같아요
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

道路の騒音が聞こえるが許容範囲

新しいホテルで設備や寝具は良好。ただし道路の騒音が聞こえるのが難点。耳栓で対応できるのでまあ許容範囲かな。朝食は無料と思えば納得できるが・・・。総じて価格相応の清潔なビジネスホテル。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Ako

Liked: Staff & service, property conditions & facilities
I enioyed how centeal the location is. The breakfast was not the best and they missed our room for housekeeping one of the three days we were there.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities

Correct pour un court séjour

Hôtel propre personnels gentils. Pour ma part lit très dur et petit déjeuner peu de choix pas de lait chaud pas de beurre pas de confiture rien à tartiner sur le pain ! Bus à proximité pour se rendre sur les sites touristiques
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveller

Nice

Great staff, good location
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Kyoto

El hotel es pequeño pero muy cómodo. El servicio excelente y el desayuno delicioso y variado.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の掃除がされておらず、スタッフの対応も最悪。 二度と泊まらない。 朝ごはんも味噌汁売り切れて補充もされていなかった。
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Our stay there was really great! Except we were there since 7am (we took a night bus from Tokyo), and we can't check in until 4pm, even if the room was certainly ready before. Not a lot of choice for vegetarian/vegan people during breakfast except bread and jam. Close to the bus and subway. Really clean, big and value for money. Will certainly come back.
Stayed 4 nights in Jul 2018
Verified review

4/10 Poor

takuma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inexperienced and shy staffs

Staffs are okay, but apparently not experienced. While staying two nights, I didn't feel hospitality and reliability from staff at all.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the palace and transport. Good breakfast. English a little limited but can handle the basics. Turn left out of the entrance and a number of restaurants are within walking distance.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in a good location

+ new hotel + great location with easy access to local transport - strict check in/check out times - limited time for breakfast (7-830am)
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Very new hotel on great location. Easy to get around from the hotel with bus stops and tube stations nearby. The only downsides were the strict check in/check out times and the limited time for breakfast (7-830am)
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

市街地にある便利なホテル

開店したばかりだからか、非常に清潔でした。サービスも大満足でしら。コストパフォーマンスよくて、おすすめです。
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Sachiko

Stayed 1 night in Nov 2025
Verified review

8/10 Good

WAKAKO

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Yoichiro

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

akiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

yuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019