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New Akan Hotel

3.5 star property
Comfortable lakefront hotel, walk to Lake Akan

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Photo gallery for New Akan Hotel

Outdoor spa tub
Exterior
Resort Twin, Non Smoking, Lake View (Shangrila Building) | Balcony view
Buffet
Outdoor spa tub
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467
  • Popular LocationAkankohan Eco Museum Center5 min walk
  • Popular LocationLake Akan6 min walk
  • Popular LocationAinu Kotan10 min walk
  • AirportKushiro (KUH)64 min drive

Room options

View all photos for Twin Room with Mountain View, Non Smoking (Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Mountain View, Non Smoking (Crystal Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Resort Twin, Non Smoking, Lake View (Shangrila Building)

Resort Twin, Non Smoking, Lake View (Shangrila Building)

Resort Twin, Non Smoking, Lake View (Shangrila Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Lake view, Non Smoking(Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Lake view, Non Smoking(Crystal Building)

7.2/10 Good

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Lake View, Smoking (Crystal Building)

Flat-screen TV

Japanese Style Room, Lake View, Smoking (Crystal Building)

8.2/10 Very good

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 33 sq m
  • Lake view
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese Style Room, Mountain View, Smoking (Crystal Building)

Flat-screen TV

Japanese Style Room, Mountain View, Smoking (Crystal Building)

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 33 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese Style Room, Lake View, Smoking (Shangrila Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Lake View, Smoking (Shangrila Building)

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 4 Single Futons

View all photos for Twin Room, Smoking (No Choice of View Preference)

Twin Room, Smoking (No Choice of View Preference)

Twin Room, Smoking (No Choice of View Preference)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Mountain View, Non Smoking (Shangrila Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Mountain View, Non Smoking (Shangrila Building)

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Desk
In-room safe
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

Similar properties

Lobby
Forest of Akan Tsuruga Resort HANAYUUKA
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (197)
The price is AU$279
for 1 night
includes taxes & fees
7 June - 8 June
Forest of Akan Tsuruga Resort HANAYUUKA

About the area

Kushiro

At New Akan Hotel you'll be within just a 10-minute stroll of Lake Akan and Akankohan Eco Museum Center. Highlights at this hotel include free buffet breakfast, free self-parking and a sauna. .The buffet restaurant, Felice, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of train drop-off service. .Attractions in proximity to this 3.5-property class Kushiro hotel include Lake Kussharo and Lake Mashu.

What's nearby

  • Akankohan Eco Museum Center - 5 min walk
  • Lake Akan - 6 min walk
  • Akanko Ainu Theater Ikoro - 9 min walk
  • Ainu Kotan - 10 min walk
  • Mount Meakan - 17 min drive

Getting around

  • Mashu Station - 35 min drive
  • Kushiro (KUH) - 64 min drive

Restaurants

  • 奈辺久 - 4 min walk
  • Pan de Pan - 2 min walk
  • 両国総本店 - 4 min walk
  • 北国の味 ばんや - 7 min walk
  • 食事処味心 - 4 min walk

About this property

New Akan Hotel

Comfortable lakefront hotel, walk to Lake Akan
New Akan Hotel offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

An arcade/games room, multilingual staff, and a garden are also featured at New Akan Hotel. Self parking is free.

  • 370 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 1965
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • Lift
  • 1 conference room
New Akan Hotel offers 370 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Felice

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Akan Hotel
New Akan
New Akan Hotel
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Kushiro
New Akan Kushiro
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro

Frequently asked questions

What is the cancellation policy at New Akan Hotel?

New Akan Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at New Akan Hotel?

Yep, New Akan Hotel has a free self car park.

Does New Akan Hotel serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily.

Is there a free airport shuttle available at New Akan Hotel?

No, New Akan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at New Akan Hotel?

Yep, you can grab a meal at New Akan Hotel's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at New Akan Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at New Akan Hotel?

No, only service animals are allowed.

New Akan Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 135 reviews" "
Rating 8 - Good. 62 out of 135 reviews" "
Rating 6 - Okay. 25 out of 135 reviews" "
Rating 4 - Poor. 8 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jean-Marc

Stayed 1 night in Feb 2022

6/10 Okay

SHIRO

Liked: Staff & service, room comfort
Food is good, the roof top bath is terrible.
Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
Stayed 1 night in Aug 2021

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On Lake View
Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Beautiful views, but antiquated facilities
The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
Stayed 1 night in Aug 2021

8/10 Good

wimolmas

Liked: Staff & service, property conditions & facilities, room comfort
Good service.
Stayed 1 night in Feb 2020

6/10 Okay

KAH CHUAN

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

LIAN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing stay with a nice lakeside views
Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
Stayed 1 night in Jul 2019

8/10 Good

Jasmine, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
Stayed 1 night in Mar 2019

8/10 Good

Say Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooftop spa!
love the rooftop spa. Great for relax.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
Stayed 2 nights in Feb 2019