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Hotel Crown Hills Kushiro

Property class: 3

Photo gallery for Hotel Crown Hills Kushiro

The entrance to Hotel Crown Hills Kushiro with a sign above the doors.
A buffet with various dishes, including a grill, bowls of food, and a tray of fried items.
A modern hotel with a tall, rectangular structure, multiple floors, and a central entrance with a covered area.
A bathroom with a stone wall, a black bathtub, and a black sink with a mirror.
A library with multiple shelves filled with books.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$95
23 Nov - 24 Nov

Explore the area

View map
13-1-14 Kitaodori, Kushiro, Hokkaido, 085-0015
  • Place, Kushiro Fishermen's Wharf
    ‪11 min walk‬
  • Place, Kushiro Harbour
    ‪13 min walk‬
  • Place, Nusamai Bridge
    ‪13 min walk‬
  • Airport, Kushiro (KUH)
    ‪32 min drive‬

Room options

View all photos for Business Single Room, Non Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Business Single Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Business Single Room, Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Business Single Room, Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Basic Double Room, Non Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a television.

Basic Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Basic Double Room, Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a television.

Basic Double Room, Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Basic Twin Room, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Basic Twin Room, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Basic Twin Room, Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Basic Twin Room, Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Family Twin Room, Non Smoking

A hotel room with three beds, a window with curtains, a flat-screen TV, and a small table with a chair.

Family Twin Room, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds
  • Free wired internet

View all photos for Premium Twin Room, Non Smoking

A hotel room with a red sofa, two single beds, a small table, and a TV.

Premium Twin Room, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

About the area

Kushiro

At Hotel Crown Hills Kushiro you'll be within just a 10-minute stroll of Washo Fish Market and Kushiro Children's Museum Kodomo Yugakukan. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find laundry facilities, luggage storage and a front desk safe. Buffet breakfast is available daily between 7 AM and 9 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Nusamai hotel include Kushiro Fishermen's Wharf and Nusamai Bridge.

What's nearby

  • Washo Fish Market - 6 min walk - 0.6 km
  • Kushiro Children's Museum Kodomo Yugakukan - 8 min walk - 0.7 km
  • Kushiro Fishermen's Wharf - 11 min walk - 1.0 km
  • Kushiro Harbour - 13 min walk - 1.1 km
  • Nusamai Bridge - 13 min walk - 1.1 km

Getting around

  • Kushiro (KUH) - 33 min drive

Restaurants

  • ‪魚一 - ‬6 min walk
  • ‪やん衆居酒屋釧路食堂 - ‬2 min walk
  • ‪アクア・ベール - ‬7 min walk
  • ‪聚客縁 - ‬20 min walk
  • ‪市場亭 - ‬5 min walk

About this property

Hotel Crown Hills Kushiro

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Hotel Crown Hills Kushiro also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.
  • 150 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Dining venue
Hotel Crown Hills Kushiro offers 150 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
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The price is AU$94
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,100 for adults and JPY 540 for children
  • A restaurant

Restaurants on site

  • Pirika

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1100 for adults and from JPY 540 for children
  • Self-parking fee: JPY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Crown Hills Kushiro
Hotel Crown Hills
Crown Hills Kushiro
Kushiro Tokyu Hotel
Hotel Crown Hills Kushiro Japan - Hokkaido
Crown Hills Kushiro Kushiro
Hotel Crown Hills Kushiro Hotel
Hotel Crown Hills Kushiro Kushiro
Hotel Crown Hills Kushiro Hotel Kushiro

Frequently asked questions

What is the cancellation policy at Hotel Crown Hills Kushiro?

Hotel Crown Hills Kushiro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Crown Hills Kushiro?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Crown Hills Kushiro on 23 Nov 2026 start from AU$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Crown Hills Kushiro?

Yep, Hotel Crown Hills Kushiro has a self car park for JPY 500 per night. A self car park is also available, for a fee.

Does Hotel Crown Hills Kushiro serve breakfast?

Sure does, buffet breakfast is served daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Hotel Crown Hills Kushiro?

No, Hotel Crown Hills Kushiro does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Crown Hills Kushiro?

Yep, you can grab a meal at Hotel Crown Hills Kushiro's onsite restaurant.

What time are check-in & check-out at Hotel Crown Hills Kushiro?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Crown Hills Kushiro?

No, pets are not allowed.

Hotel Crown Hills Kushiro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 290 reviews
Rating 8 - Good. 119 out of 290 reviews
Rating 6 - Okay. 62 out of 290 reviews
Rating 4 - Poor. 18 out of 290 reviews
Rating 2 - Terrible. 13 out of 290 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Its location is very good. Clean room and nice breakfast!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Super staff, building may needs more love.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and had a mixed experience. The air conditioner was not working well, making the room extremely hot throughout the night, even with the windows open. To cope, I had to tilt the air purifier to point at me just to cool down a bit. On the positive side, the water pressure in the shower was generally good, making for a decent short shower. However, the WiFi was incredibly slow and almost unusable, which was quite frustrating. Despite these issues, the staff was very helpful and attentive, even though they had limited English proficiency. They did their best to assist me whenever needed, which I really appreciated. Given the considerably low price of the hotel, it’s hard to expect much more. However, some basic comforts like effective air conditioning and usable WiFi would have made the stay much more pleasant.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が狭い、インターネットに不具合、トイレの換気扇が故障、シャワー温度が一定していない、BSが見れない
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
部屋にはじめから歯ブラシついておいて欲しかったです。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が低姿勢で、高圧感なし。ホスピタリティあり
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
身体障害者対応が良かった
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
員工態度很好, 服務不錯 早餐很棒, 很豐盛, 服務人員也很好 吸菸房樓層的煙味很重 室內的換氣很弱 大浴池的清潔很差
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
スタッフさんも親切で快適に過ごせました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

きれい
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
暖房故障、風呂の温度調節も故障！ 最悪すぎる設備。普段から出張で色んなホテルに泊まるが今までで断トツひどい
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で過不足なかった。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
駅近でお風呂もあり、良かったです。
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
浴室内のカーテンが臭すぎる。夜中に浴室内の天井から換気扇のカバーが落下し、その音に驚いて目が覚めた。あの宿泊費であの設備はない。二度と利用することはない。最悪だ。
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
空調が全く効かず蒸し暑い部屋でした。水とお湯の出も全然ダメ。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯が、種類も豊富で、量も多いし、美味しかったです。満足です。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
便利な場所です！
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness
お値段は手頃で立地が良かったのできめたのですがまず全体に古くて汚い　特に空調は最悪　　エアコンはきかないし換気がとても悪い　　お風呂の脱衣場は暑くて長くはいられない　　　従業員の方の対応は丁寧だったのが唯一の救いでした　もうリピはないでしょう
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Room comfort

廊下のセントラル空調の騒音で眠れない。

夜中に騒音で目が覚めてしまう。 従業員と一緒に聞いてもらったら、・廊下・部屋共に騒音が聞こえてる事が確認した。従業員の説明では、ボイラーの騒音の様です。 廊下　でも空調の音が聞こえて、うるさい！
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
釧路港の近く、朝食バイキングの品数が 多く美味しかった。
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
駅前とは思えないくらい寂れていた。
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
当日にお部屋に関するリクエストをダメもとでお願いしたところ、快くお受けいただけました。古いホテルなのでキレイで新しいのは期待できませんがお部屋は快適でした。 浴場がとても混雑していたので混雑状況がわかればよかったかな、と思います。
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こちらは新館，旧館があるのでしょうか。 2度目の利用でしたが，部屋が1度目と違って古い感じがしました。 もちろん快適に過ごせはしましたが，浴室に髪の毛が数本落ちていて，1度目が良かっただけにちょっと残念ではありました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待ok 房間ok WiFi 唔可以叫有，未load到網頁已經斷線 放棄用WiFi上網
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

朝食はお雑煮などとても美味しかった 朝食満足しました シャワーの出方が今一つだった
Stayed 2 nights in Dec 2024