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Aparthotel

Citadines Uplands Kuching

Property class: 4

Photo gallery for Citadines Uplands Kuching

A modern hotel with a rooftop pool, multiple balconies, and outdoor seating areas.
A modern lobby with a reception desk, seating area, and large windows offering a view.
A modern hotel room with a large window, a sofa set, a coffee table, and a bookshelf with framed certificates.
A modern hotel room with a bed, a TV, a sofa, a coffee table, and a dining table with a book and glasses.
A hotel room with a large bed, two bedside tables with lamps, a mirror, and a wall-mounted artwork.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$105
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • Place, The Spring
    ‪1 min walk‬
  • Place, Vivacity Megamall
    ‪2 min drive‬
  • Place, City One Shopping Mall
    ‪2 min drive‬

Room options

View all photos for 1-Bedroom Executive Apartment, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

1-Bedroom Executive Apartment, Kitchen

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

A modern kitchen with a stainless steel sink, a black stove, and a microwave on a white countertop.

Studio Premier, Kitchen

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

A modern hotel room with a large bed, two bedside lamps, a wall-mounted artwork, and a view of the city through large windows.

2-Bedroom Executive Apartment, Kitchen

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

A modern living room with a flat-screen TV, a sofa, a coffee table, and a lamp.

1-Bedroom Premier Apartment, Kitchen

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Premier Apartment, Kitchen

Bathroom

2-Bedroom Premier Apartment, Kitchen

  • City view
  • 67 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Kuching

At Citadines Uplands Kuching, you'll be connected to a shopping centre and within steps of The Spring. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and dryers. .Each apartment is soundproofed and features a TV with satellite channels, along with free WiFi, a sitting area and a DVD player. A kitchen comes equipped with a fridge and a microwave, and room service is also available. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A separate bath and shower, a coffee/tea maker and a safe are also available. Weekly housekeeping is available. .Enjoy the gym, kids' swimming pool and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 4-property class Kuching aparthotel include Vivacity Megamall and City One Shopping Mall.
View more Aparthotels in KuchingOpens in a new window

What's nearby

  • The Spring - 1 min walk - 0.1 km
  • Vivacity Megamall - 2 min drive - 2.2 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Kuching Waterfront - 4 min drive - 3.6 km
  • Sarawak General Hospital - 4 min drive - 2.9 km

Getting around

  • Kuching (KCH-Kuching Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪KFC - ‬15 min walk
  • ‪Nando's - ‬15 min walk
  • ‪Hon Ang Restaurant 鸿安酒楼 - ‬1 min walk

About this property

Citadines Uplands Kuching

Citadines Uplands Kuching offers its guests a kids' pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Citadines Uplands Kuching. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuching aparthotel is smoke free.

  • 215 guestrooms or units
  • 8 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Citadines Uplands Kuching offers 215 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Similar properties

A rooftop pool with lounge chairs and umbrellas, surrounded by a modern building with illuminated windows.
Imperial Hotel Kuching
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 724 reviews
The price is AU$90
includes taxes & fees
25 Oct - 26 Oct
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Car not required
  • Covered parking on site (MYR 2 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 108 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • IPod dock
  • TV with cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 8 kg per pet
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a shopping centre
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 108.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 27 for adults and from MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self-parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Frequently asked questions

What is the cancellation policy at Citadines Uplands Kuching?

Citadines Uplands Kuching offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Uplands Kuching?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Citadines Uplands Kuching on 31 Oct 2026 start from AU$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Uplands Kuching?

Yep, Citadines Uplands Kuching has a covered self car park for MYR 2.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Citadines Uplands Kuching?

The closest beach to Citadines Uplands Kuching is Pantai Pasir Panjang (18.6 km).

Does Citadines Uplands Kuching have a pool?

Citadines Uplands Kuching has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

Does Citadines Uplands Kuching serve breakfast?

Yep, continental breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Citadines Uplands Kuching?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Citadines Uplands Kuching?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Citadines Uplands Kuching?

Cats and dogs are welcome at Citadines Uplands Kuching, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 468 reviews
Rating 8 - Good. 205 out of 468 reviews
Rating 6 - Okay. 72 out of 468 reviews
Rating 4 - Poor. 13 out of 468 reviews
Rating 2 - Terrible. 14 out of 468 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Too old building
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab). Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023
Verified review

6/10 Okay

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Communication
A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Disliked: Room comfort

Breakfast Need To Improve

Please improve the food quality and variety. Not much selection and taste not up to standard
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Room comfort, communication

Great for visit to Borneo Medical Centre

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

Liked: Room comfort, communication
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
a bit rundown for the price is charges
Stayed 1 night in Apr 2024