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ITC Rajputana, A Luxury Collection Hotel, Jaipur

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for ITC Rajputana, A Luxury Collection Hotel, Jaipur

Interior
Creator video
Lobby
2 restaurants, breakfast, lunch served; local and international cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Gym
The current price is AU$387
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Palace Road Rajasthan, Jaipur, Rajasthan, 302006
  • Place, Ajmer Road
    ‪3 min walk‬
  • Place, M.I. Road
    ‪5 min walk‬
  • Place, Sansar Chandra Road
    ‪11 min walk‬
  • Airport, Jaipur (JAI-Sanganer)
    ‪15 min drive‬

Room options

View all photos for Rajputana Chambers, Double

Premium bedding, minibar, in-room safe, individually decorated

Rajputana Chambers, Double

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Rajputana Chambers, Twin

Rajputana Chambers, Twin

Rajputana Chambers, Twin

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Club, Double

Executive Club, Double

Executive Club, Double

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Club, Twin

Premium bedding, minibar, in-room safe, individually decorated

Executive Club, Twin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Room, 1 Single Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Single Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Exclusive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Exclusive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Rajputana Royale, Club lounge access, Double, Pool view

Premium bedding, minibar, in-room safe, individually decorated

Rajputana Royale, Club lounge access, Double, Pool view

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Single Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Royal Room, 1 Single Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Royal Room, 1 Single Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Jaipur

A luxury stay in Jaipur awaits you at ITC Rajputana, A Luxury Collection Hotel, Jaipur. Within steps you'll find Ajmer Road and Station Road within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Kaya Kalp can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The buffet restaurant, Jal Mahal, serves local and international cuisine and is open for breakfast and dinner. Sheesh Mahal is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, sauna, kids' swimming pool and free pool cabanas. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of airport pick-up service. .Within a 15-minute drive of this 5-property class Gopalbari hotel, attractions include Hawa Mahal and Amber Fort.

What's nearby

  • M.I. Road - 6 min walk - 0.6 km
  • Ajmer Road - 8 min walk - 0.7 km
  • City Palace - 5 min drive - 5.0 km
  • Hawa Mahal - 5 min drive - 4.6 km
  • Nahargarh Fort - 5 min drive - 3.6 km

Getting around

  • Jaipur Metro Station - 5 min walk
  • Jaipur Railway Station - 7 min walk
  • Sanganer Airport (JAI) - 30 min drive

Restaurants

  • ‪Peacock Rooftop - ‬11 min walk
  • ‪Rawat Mishtan Bhandar - ‬9 min walk
  • ‪Kalyan Rooftop Restaurant - ‬11 min walk
  • ‪Daniel’s Oriental Kitchen - ‬11 min walk
  • ‪Sura Cocktails & Cuisine - ‬11 min walk

About this property

ITC Rajputana, A Luxury Collection Hotel, Jaipur

Luxury hotel with 2 restaurants and full-service spa
ITC Rajputana, A Luxury Collection Hotel, Jaipur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury ITC Rajputana, A Luxury Collection Hotel, Jaipur. You'll have access to the outdoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Jaipur hotel.

  • 218 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
ITC Rajputana, A Luxury Collection Hotel, Jaipur offers 218 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Kaya Kalp has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Jaipur Pavilion
  • Jal Mahal
  • Jharokha
  • Peshawri
  • Sheesh Mahal

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Grab bar near toilet
  • Lever door handles
  • Lift (51 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 2950 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 55 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2950.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 9999
  • Christmas Eve (24 December) Gala Dinner per child: INR 3999 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 14999
  • New Year's Eve (31 December) Gala Dinner per child: INR 4999 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1200 per vehicle (maximum occupancy 3)
  • Pet fee: INR 2950 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards, mobile payments and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

ITC Rajputana
ITC Rajputana Luxury Collection
ITC Rajputana Luxury Collection Hotel
ITC Rajputana Luxury Collection Hotel Jaipur
ITC Rajputana Luxury Collection Jaipur
Rajputana
Rajputana ITC
ITC Rajputana A Luxury Collection Hotel
ITC Rajputana, A Luxury Collection Hotel, Jaipur Hotel
ITC Rajputana, A Luxury Collection Hotel, Jaipur Jaipur
ITC Rajputana, A Luxury Collection Hotel, Jaipur Hotel Jaipur

Frequently asked questions

What is the cancellation policy at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

ITC Rajputana, A Luxury Collection Hotel, Jaipur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at ITC Rajputana, A Luxury Collection Hotel, Jaipur on 17 Nov 2025 start from AU$387.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Yep, ITC Rajputana, A Luxury Collection Hotel, Jaipur has a free self car park and free valet parking.

Is there a spa on site at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Yep, Kaya Kalp is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does ITC Rajputana, A Luxury Collection Hotel, Jaipur have a pool?

ITC Rajputana, A Luxury Collection Hotel, Jaipur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

ITC Rajputana, A Luxury Collection Hotel, Jaipur features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes ITC Rajputana, A Luxury Collection Hotel, Jaipur a romantic place to stay?

Poolside dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ITC Rajputana, A Luxury Collection Hotel, Jaipur.

Is ITC Rajputana, A Luxury Collection Hotel, Jaipur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ITC Rajputana, A Luxury Collection Hotel, Jaipur is a hit with families.

Is there a free airport shuttle available at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Check-in begins at 3:00 PM. Check-out time is noon.

ITC Rajputana, A Luxury Collection Hotel, Jaipur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 639 reviews
Rating 8 - Good. 163 out of 639 reviews
Rating 6 - Okay. 47 out of 639 reviews
Rating 4 - Poor. 27 out of 639 reviews
Rating 2 - Terrible. 16 out of 639 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for just under a week in this hotel and had a wonderful time. The room was comfortable and had everything we needed during our stay. Swimming pool great size and kept clean, table tennis and other games room activities were a great addition. We had food included in our package (breakfast and dinner) and enjoyed the selection at the buffet restaurants. Staff were all very helpful and accommodating. Very friendly and all would go out of their way to meet any needs. Special mentions to Roshan Singh and Bheem Singh (very friendly door men), Ojas and Gaurav at the bars, Chandra and Sandhya in the restaurants and Akanksha in guest relations. Area directly outside of hotel is busy and quite dirty, but easy to take hotel taxi to other areas of Jaipur for sightseeing.
Stayed 6 nights in Aug 2025

10/10 Excellent

pallavi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above n beyond to make our stay comfortable. From ensuring our requests were fulfilled immediately to smooth check in n check out, everything was dine without having to wait a second. If there was a line, a staff member immediately came to address our needs and direct us accordingly. True hospitality at every step. I shall highly recommend Rajputana to anyone visiting Jaipur.
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel beautiful interior , excellent facilities, would recommend ac in the gym. Breakfast would benefit from consistent service levels . Overall we loved our time here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sampige Thontappa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ITC Rajputana visit in july2025

Stay was very nice and comfortable. Very nice staff and quick response.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place to stay
Stayed 2 nights in Jul 2025

6/10 Okay

Sandeep

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

ankit

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazingggggggg
Stayed 1 night in Jun 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ITC has been a preferred choice, it was a great say with courteous staff and great food.
Stayed 1 night in Jun 2025

10/10 Excellent

Manish, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an excellent property and the service provided by the staff right from the door man, to receptionist and restaurant staff was top notch. The location of this hotel is very good and near to all the landmarks.
Stayed 3 nights in May 2025

8/10 Good

alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to change rooms initially as was given 1503, which for a 5 star had an awful view, but staff readily gave me a different room which was perfectly fine. Usual room facilities and was very clean. The pool area and bars were well maintained and the staff very helpful, especially in the restaurant. I had a buffet one day which was only ok, food was pretty cold and not amazing so for the cost, it wasn’t worth it, so I ate out the rest of my stay. The hotel entrance is on the busy road by the station and nothing in the immediate vicinity. If the entrance was on the other side of the hotel this would be better, just a poor impression, but was an enjoyable stay overall
Stayed 3 nights in May 2025

10/10 Excellent

AJAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Always !

As usual ITC service standards are really good Unbeatable Food at Peshawari !!
Stayed 1 night in May 2025

10/10 Excellent

isaiah

Stayed 2 nights in Apr 2025

10/10 Excellent

Dharminder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10. My group felt like royalty. We will be back next year.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities
excellent experience and customer service. will stay again
Stayed 2 nights in Feb 2025

4/10 Poor

Neetu

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I booked for my sister and her husband for their honeymoon , and requested the hotel staff to make it special by decorating the suite as a surprise when they first arrive. Staff threw some balloons onto their bed which is not the standard for a honeymoon, when all hotels do flowers/ rose petals or something special. The staff also were not aware that honeymoon occurs after the wedding , and instead wrote to me saying "your upcoming wedding festivities". The surprise we had for the couple was ruined, and we were disappointed. When I asked for something complimentary in return the staff and manager refused. I booked this place as it was known to be an ITC hotel, but it was not worth it. Hotel standards are not up to par and service is not so great for what you are paying . I wish I had booked somewhere else instead. Disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Shishir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff.
Stayed 1 night in Feb 2025

10/10 Excellent

shanil

Stayed 5 nights in Feb 2025

4/10 Poor

Harshdeep Singh

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We didn't like the part that they are upselling the rooms as heritage which are nothing but the rooms that haven't been updated and they smell. I shouldn't be asked to pay more for an old room that smells. The breakfast was very average not worthy of a 5 star hotel. When we asked for a bellboy at checkout, they sent in room service to check on the mini bar while we were still waiting for the bellboy who never showed up and eventually, we have to carry our own bags to the reception with the help of room service. Poor service very average food. Not worth the money they charge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Rajiv

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sumathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & the dining experience was good
Stayed 4 nights in Jan 2025