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3.8 out of 5

"We visited in the off season and it was lovely and quiet during the week. The weekend was full of guests for weddings and corporate functions. The roo ... " More

By a verified traveller on Fri 06 Oct 2017

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Hotel Description

A family-friendly stay in Kuantan awaits you at Swiss-Garden Beach Resort Kuantan. Within a 20-minute stroll, you'll find Bukit Jelutung and Natural Batik Factory. Highlights at this beachfront resort include 3 restaurants, a free water park, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 304 rooms feature free WiFi, patios, and free bottled water. Refrigerators and room service make in-room dining convenient. You'll find nice touches like slippers and free toiletries to enhance your stay. Additionally, safes, hair dryers, and phones are available.

The restaurant, Blossom Chinese Restauran, serves Chinese cuisine and is open for lunch and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite nightclub and fitness center. Business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, an outdoor tennis court, and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Kuantan resort, you'll be 27.3 km (16.9 mi) from Cherating Beach.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$81* Per night/room 4 Nov. - 5 Nov.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Swiss-Garden Beach Resort Kuantan ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swiss-Garden Beach Resort Kuantan

Everyone (2) Couples (3) Family (3)
3 out of 5

Posted by on 26 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by MayL

Dear Anonymous, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong Marcom Manager

3 out of 5

What I expected, no fuss.

We visited in the off season and it was lovely and quiet during the week. The weekend was full of guests for weddings and corporate functions. The rooms were clean and tidy. The staff were pleasant and unobtrusive. The location is nice but be aware that the "surf" beach only means salt water - so no waves to speak of. We had our own transport so were easily able to find activities but you might struggle without this option. Be prepared to pay resort prices for everything. In all, a nice stay and just what we needed.

Posted by , from Melbourne, Australia on 6 Oct. 2017

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Comment from Hotel Management

3 Nov. 2017 by May-L

Dear Matt, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! We are pleased to know that you and family had a delightful stay with us. We hope on your next trip to Kuantan you will return to our resort and try the scrumptious selection of food and beverage at any of our F&B outlets as well as our recreation facilities. We wish you a pleasant week and once again welcome to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May-L/Marcom Manager

3 out of 5
Pros: Good value restaurants with good food
Cons: Family suite buried in corner with little view and little privacy
Location: Nice position
Facilities: Typical; Value: Could be better; Service: Professional; Cleanliness: Tidy; Good beach in front of Hotel, although public (but with hotel security on stand-by)

Posted by , from Malaysia on 8 Oct. 2014

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5 out of 5
Pros: Staff friendliness
Cons: Restuarant has same evening theme 3 days running
Location: Tranquil
Value: Amazing, A steal; Service: Flawless, Go the extra mile; Cleanliness: Spotless;

Posted by , from New Zealand - Auckland on 21 Aug. 2014

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5 out of 5
Pros: Has direct access to beach and attractive swimming pool
Cons: Service from bar/snack bar at swiimming pool very spasmodic.
Location: Tranquil
Difficult to access eating areas from rooms and lifts

Posted by , from Australia - QLD - Brisbane on 3 Dec. 2013

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4 out of 5
Pros: Swimming pool and proximity to beach
Cons: Kids room
Location: Tranquil
Facilities: Typical; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; Gym is quite alright and quiet

Posted by , from Malaysia on 30 May 2013

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4 out of 5
Pros: Beach is convenient to get to.
Location: Outstanding, the beach is convenient
Facilities: Home away from home, convenient 4 family nkids; Value: Fantastic, got upgraded to sea view; Service: Go the extra mile;

Posted by , from Malaysia on 24 Jul. 2012

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3 out of 5
Pros: Large rooms, clean pool, relaxing surroundings
Cons: Good food in the restaurant let down by poor service
Location: Good views
Facilities: Good; Value: Acceptable price; Service: Below average; Cleanliness: Neat;

Posted by , from Australia - TAS - Hobart on 25 Jun. 2012

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About the Swiss-Garden Beach Resort Kuantan

Location 2656-2657, Mukim Sungai Karang, Kuantan, Pahang 26100

Property Features

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. After a day at the beach, enjoy amenities at Swiss-Garden Beach Resort Kuantan like a complimentary water park, an outdoor pool, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This beach resort also offers an outdoor tennis court, a steam room, and a fitness center. Self parking is free. This 4-star Kuantan resort is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 1998
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuantan (KUA-Sultan Haji Ahmad Shah) (30.9 km / 19.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Swiss-Garden Beach Resort Kuantan offers 304 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to patios. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Blossom Chinese Restauran - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Garden Terrace - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Swiss Deli - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 41 per person (approximately)
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Kuantan
  • Kuantan Swiss Garden
  • Kuantan Swiss Garden Resort
  • Resort Kuantan
  • Swiss Garden Kuantan
  • Swiss Garden Kuantan Resort
  • Swiss Garden Resort
  • Swiss Garden Resort Kuantan
  • Swiss Kuantan
  • Swiss Resort Kuantan
  • Swiss-Garden Beach Resort Kuantan
  • Swiss-Garden Beach Resort
  • Swiss-Garden Beach Kuantan
  • Swiss-Garden Beach
  • Swiss-Garden Hotel Kuantan
  • Swiss-Garden Resort And Spa
  • Swiss-Garden Hotel Kuantan
  • Swiss Garden Resort Spa Kuantan
  • Swiss Garden Beach Resort Kuantan
  • Swiss Garden Kuantan Kuantan
  • Swiss-Garden Beach Resort Kuantan Resort
  • Swiss-Garden Beach Resort Kuantan Kuantan
  • Swiss-Garden Beach Resort Kuantan Resort Kuantan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.