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3.8 out of 5

"We visited in the off season and it was lovely and quiet during the week. The weekend was full of guests for weddings and corporate functions. The roo ... " More

By a verified traveller on Fri 06 Oct 2017

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Hotel Description

A family-friendly stay in Kuantan awaits you at Swiss-Garden Beach Resort Kuantan. Within a 20-minute stroll, you'll find Natural Batik Factory and Bukit Jelutung. Highlights at this beachfront resort include 3 restaurants, a free water park, and an outdoor swimming pool.

The restaurant, Blossom Chinese Restauran, serves Chinese cuisine and is open for lunch and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite gym and kids' club. Business amenities include meeting rooms and a business center. Added amenities include free WiFi in public areas, an outdoor tennis court, and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4-star Kuantan resort include Bukit Cerung Kelubi and Natural Batik Factory.

Deluxe Room, 1 King Bed (Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$142* Per night/room 18 May - 19 May

Premier Deluxe Room, 2 Single Beds, Sea Facing (Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Sea Facing (Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed (Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds (Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Swiss-Garden Beach Resort Kuantan ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swiss-Garden Beach Resort Kuantan

Everyone (2) Couples (3) Family (3)
3 out of 5

Posted by on 26 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by MayL

Dear Anonymous, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong Marcom Manager

3 out of 5

What I expected, no fuss.

We visited in the off season and it was lovely and quiet during the week. The weekend was full of guests for weddings and corporate functions. The rooms were clean and tidy. The staff were pleasant and unobtrusive. The location is nice but be aware that the "surf" beach only means salt water - so no waves to speak of. We had our own transport so were easily able to find activities but you might struggle without this option. Be prepared to pay resort prices for everything. In all, a nice stay and just what we needed.

Posted by , from Melbourne, Australia on 6 Oct. 2017

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Comment from Hotel Management

3 Nov. 2017 by May-L

Dear Matt, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! We are pleased to know that you and family had a delightful stay with us. We hope on your next trip to Kuantan you will return to our resort and try the scrumptious selection of food and beverage at any of our F&B outlets as well as our recreation facilities. We wish you a pleasant week and once again welcome to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May-L/Marcom Manager

3 out of 5
Pros: Good value restaurants with good food
Cons: Family suite buried in corner with little view and little privacy
Location: Nice position
Facilities: Typical; Value: Could be better; Service: Professional; Cleanliness: Tidy; Good beach in front of Hotel, although public (but with hotel security on stand-by)

Posted by , from Malaysia on 8 Oct. 2014

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5 out of 5
Pros: Staff friendliness
Cons: Restuarant has same evening theme 3 days running
Location: Tranquil
Value: Amazing, A steal; Service: Flawless, Go the extra mile; Cleanliness: Spotless;

Posted by , from New Zealand - Auckland on 21 Aug. 2014

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5 out of 5
Pros: Has direct access to beach and attractive swimming pool
Cons: Service from bar/snack bar at swiimming pool very spasmodic.
Location: Tranquil
Difficult to access eating areas from rooms and lifts

Posted by , from Australia - QLD - Brisbane on 3 Dec. 2013

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4 out of 5
Pros: Swimming pool and proximity to beach
Cons: Kids room
Location: Tranquil
Facilities: Typical; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; Gym is quite alright and quiet

Posted by , from Malaysia on 30 May 2013

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4 out of 5
Pros: Beach is convenient to get to.
Location: Outstanding, the beach is convenient
Facilities: Home away from home, convenient 4 family nkids; Value: Fantastic, got upgraded to sea view; Service: Go the extra mile;

Posted by , from Malaysia on 24 Jul. 2012

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3 out of 5
Pros: Large rooms, clean pool, relaxing surroundings
Cons: Good food in the restaurant let down by poor service
Location: Good views
Facilities: Good; Value: Acceptable price; Service: Below average; Cleanliness: Neat;

Posted by , from Australia - TAS - Hobart on 25 Jun. 2012

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About the Swiss-Garden Beach Resort Kuantan

Location 2656-2657, Mukim Sungai Karang, Kuantan, Pahang 26100

Property Features

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. After a day at the beach, enjoy amenities at Swiss-Garden Beach Resort Kuantan like a complimentary water park, an outdoor pool, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a steam room, and a fitness center. Self parking is free. This 4-star Kuantan resort is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1998
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Swiss-Garden Beach Resort Kuantan offers 304 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Blossom Chinese Restauran - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Garden Terrace - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Swiss Deli - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 194.40 per night.
  • Cribs (infant beds) are available for MYR 54.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Swiss-Garden Beach Resort Kuantan

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Car required
  • Staffed front desk
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 51.84 for adults and MYR 30.24 for children
  • Crib (infant bed) fee: MYR 54.0 per night
  • Rollaway bed fee: MYR 194.40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Kuantan
  • Kuantan Swiss Garden
  • Kuantan Swiss Garden Resort
  • Resort Kuantan
  • Swiss Garden Kuantan
  • Swiss Garden Kuantan Resort
  • Swiss Garden Resort
  • Swiss Garden Resort Kuantan
  • Swiss Kuantan
  • Swiss Resort Kuantan
  • Swiss-Garden Beach Resort Kuantan
  • Swiss-Garden Beach Resort
  • Swiss-Garden Beach Kuantan
  • Swiss-Garden Beach
  • Swiss-Garden Hotel Kuantan
  • Swiss-Garden Resort And Spa
  • Swiss-Garden Hotel Kuantan
  • Swiss Garden Resort Spa Kuantan
  • Swiss Garden Beach Resort Kuantan
  • Swiss Garden Kuantan Kuantan
  • Swiss-Garden Beach Resort Kuantan Resort
  • Swiss-Garden Beach Resort Kuantan Kuantan
  • Swiss-Garden Beach Resort Kuantan Resort Kuantan

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.