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Hyatt Regency Kuantan Resort

5-star property
Telok Chempedak, Kuantan, Pahang 1800 796 370
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Hotel Description

A luxury stay in the heart of Kuantan awaits you at Hyatt Regency Kuantan Resort. Within steps you'll find Teluk Cempedak Beach and Taman Teruntum Mini Zoo within a 20-minute stroll. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools, and 3 bars/lounges.

All 301 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, free local calls, and free bottled water. Minibars provide free refreshments, and 24-hour room service is also available. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Safes, hair dryers, and irons/ironing boards are also available.

The restaurant, Kampung Restaurant, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Sampan Bar is the resort's own bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts, nightclub, and 24-hour fitness center. Business travelers can take advantage of a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site.

Attractions in proximity to this 5-star Teluk Cempedak resort include Gambang Water Park and Cherating Beach.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$81* Per night/room 24 Nov. - 25 Nov.

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Kuantan Resort ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Kuantan Resort

Everyone (2) Couples (1)
4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

26 Feb. 2020 by inn

Dear valued Guest, Thank you for your warmed feedback. Hopefully you have a pleasant stay with us. we are looking forward to welcome you back to our property. Have a nice day!

5 out of 5
beautiful hotel with great pool and beach access. Didnt like transport options back to airport ... expensive and went well over speed limit. Would prefer taxi please.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Intan

Dear valued guest, Thank you for your feedback. we are looking forward to welcome you back to our property. Have a nice day!

4 out of 5
Great Hotel design and construction; excellent beach location. We visited during peak school holiday season; Lots of families with pre-school age toddlers, which come with a very high noise level. The housekeeping was a bit dysfunctional (we had to ask for room cleaning and consumables replenishment more than once) and the restaurant/room service cuisine was a little below the standard normally offered by Hyatt. The area is removed from town but there are bars and family cafes & restaurants adjacent.Our objective as a beach-side getaway with clean beach and pools, and the Hyatt delivered.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Hyatt Regency Kuantan Resort

Thanks for staying with us. We appreciate your feedback!

About the Hyatt Regency Kuantan Resort

Location Telok Chempedak, Kuantan, Pahang 25050

Property Features

Hyatt Regency Kuantan Resort offers its guests 2 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. A nightclub, tour/ticket assistance, and an arcade/game room are also featured at the luxury Hyatt Regency Kuantan Resort. Self parking is free. A complete renovation of Hyatt Regency Kuantan Resort was completed in June 2018. Smoking is allowed in designated areas at this 5-star Kuantan resort.

  • 301 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1979
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Towels for the beach
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Kuantan (KUA-Sultan Haji Ahmad Shah) (24.2 km / 15 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Kampung Restaurant - Overlooking the ocean, this restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare.

Italian Bistro - Overlooking the ocean and pool, this bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

The Deli - Overlooking the pool, this delicatessen serves light fare only. Open daily.

Coals on the Beach - This beachfront restaurant specializes in local and international cuisine and serves dinner and light fare. Open select days.

Sampan Bar - This bar is located by the pool. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 115.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Kuantan Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 48 for adults and MYR 24 for children (approximately)
  • Rollaway bed fee: MYR 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Kuantan
  • Hyatt Kuantan Regency
  • Hyatt Regency Kuantan
  • Hyatt Regency Kuantan Resort
  • Hyatt Regency Resort Kuantan
  • Kuantan Hyatt Regency
  • Kuantan Hyatt Resort
  • Kuantan Regency
  • Kuantan Regency Hyatt
  • Regency Kuantan
  • Hyatt Regency Kuantan Hotel Kuantan
  • Hyatt Regency Kuantan
  • Hyatt Regency Kuantan Resort Resort
  • Hyatt Regency Kuantan Resort Kuantan
  • Hyatt Regency Kuantan Resort Resort Kuantan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.