Shangri-La Hotels and Resorts - accommodation in Kuantan

Friendly and warm staff. The rooms provided to us have queen size bed. Location is good with ample car park around. One of staff help us to log into grab apps which I thought was helpful. The room charges were reasonable. Anyway we stayed for one night and so not much interactions.

We had a great experience at the hotel, the breakfast selection was great, loved the activities, beautiful beach. The bedrooms were spacious for our family of five. The kids enjoyed it tremendously. The only complaints we have were that the kids pool were closed the second day we were there, but we were still able to swim in the larger pool. And the larger pool was a little deep for shorties like me, I was not able to stand with my little one while helping him swim as it was too deep for a 5’2”. I do wish it had been less deep, but other than that, we loved our vacation!

I was on the top floor & on my first afternoon work was taking place on the roof & it drove me crazy. It was happening the following afternoon too but for a much shorter period. Everything else was really good. Nights were quiet enough Comfortable bed Good wifi Great breakfast Friendly helpful staff I'd stay again