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Portal House Apartments

3.0 star property
Comfortable aparthotel, walk to Royal Road

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Photo gallery for Portal House Apartments

Reception
Front of property
Senior Apartment
Deluxe Apartment | Living area
Deluxe Apartment | Private kitchen
Reviews
9.4

Exceptional

Popular amenities

  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332
  • Popular LocationRoyal Road1 min walk
  • Popular LocationMain Market Square3 min walk
  • Popular LocationWawel Castle14 min walk
  • AirportKraków (KRK-John Paul II - Balice)28 min drive

Room options

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Studio
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Senior Apartment

Senior Apartment | Living area

Senior Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Apartment

Premium bedding, minibar, in-room safe, desk

Junior Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About the area

Kraków

Portal House Apartments places you in the centre of Kraków, steps from Royal Road and within a short 5-minute stroll of Main Market Square. Highlights at this aparthotel include in-room kitchenettes, free WiFi and LCD TVs. .You can enjoy a TV with satellite channels, and each apartment features a coffee/tea maker, free bottled water and in-room massages. A minibar provides refreshments, and in-room dining is easy with a kitchenette. Premium bedding and a pillow menu welcome you to a good night's rest, and other nice touches include a rainfall showerhead. A microwave, a safe and a hairdryer are also available. Bathrooms are shared. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include spa services and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 3-property class Kraków Old Town aparthotel include St. Mary's Basilica and Cloth Hall.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 14 min walk
  • Oskar Schindler Factory - 6 min drive

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • Kraków (KRK-John Paul II - Balice) - 28 min drive

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk
  • ‪BeerGallery - Luxury - ‬1 min walk

About this property

Entire place

Portal House Apartments

Comfortable aparthotel, walk to Royal Road
Free breakfast is served daily. Public spaces have free WiFi. Event space at this aparthotel measures 377 square feet (35 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Portal House Apartments.

This 3-star Kraków aparthotel is smoke free.

  • 20 guestrooms or units
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
Portal House Apartments offers 20 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages and massages.

Languages

English, Polish

Property amenities

Pool/Spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Offsite parking available (PLN 100 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)
  • Highchair
  • Travel cot

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Minibar

Bedrooms

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 377 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for PLN 80.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 100 per day (820 ft away)
  • Crib (infant bed) fee: PLN 80.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

What is the cancellation policy at Portal House Apartments?

Portal House Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Portal House Apartments?

As of 21 June 2024, prices found for a 1-night stay for 2 adults at Portal House Apartments on 24 June 2024 start from AU$214.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Portal House Apartments?

There's no onsite spa, but this property does offer services like sports massages.

What makes Portal House Apartments a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Portal House Apartments.

Is Portal House Apartments family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and travel cots in the guestrooms, it's no surprise that Portal House Apartments is a hit with families.

Does Portal House Apartments serve breakfast?

You bet, free buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Portal House Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Portal House Apartments?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Portal House Apartments?

No, pets are not allowed.

Portal House Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 51 reviews" "
Rating 8 - Good. 10 out of 51 reviews" "
Rating 6 - Okay. 1 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.8/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Recommended
Great stay. Nice location in the old town and 15 minutes to walk to the central station. 24/7 reception, no trouble with check-in around 11pm. Clean and spacious room, comfortable bed, warm heating and hot shower. Very good Polish breakfast with hot and cold options changing daily, felt homemade. We would stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marissa

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay so central and easy to walk everywhere :) very delicious breakfast and lovely people - thank you and till the next time ☺️
Stayed 1 night in Jan 2024

8/10 Good

Dan

Liked: Cleanliness, room comfort
Pretty good to be fair, very central to the old town, with everything easily within a five minute walk. Staff were helpful and polite - only went to the breakfast one morning more for a coffee than anything else only a small selection but it was free - so definitely nothing to complain about. Bed wasn’t the most comfortable, but it was fine for a couple of nights. Room was a good size and clean, but you can hear quite clearly noise from outside the apartment and also inside of an evening - it’s not too much of a problem but if you’re a light sleeper something to consider. Overall a good experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place, rooms were lovely. Staff are very welcoming and helpful. The apartments are a 3 minute walk from the old town main square. Will definitely stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andy

Travelled with family
Liked: Property conditions & facilities
We loved this hotel! It was so nice inside and the staff were really nice. My family will stay again, for longer.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort
Great place!
This is a beautiful hotel. The breakfast is outstanding. If ever in Kraków again, this is where I will stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Fiona

Liked: Amenities
Great location. Lovely room.
Stayed 2 nights in Sep 2023