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Novum House Tomasza

3.0 star property
Apartment with kitchenette, 3-minute walk to Main Market Square

Photo gallery for Novum House Tomasza

Classic Double Room
Classic Double Room | Bathroom
Classic Double Room
Staircase
Classic Double Room

Reviews

8.2 out of 10
Very good

Entire apartment

Sleeps 216 sq m

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
Swietego Tomasza 26, Kraków, 31-113
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

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About the area

Kraków

This apartment places you in the centre of Kraków, within just a 5-minute stroll of Main Market Square and within 20 minutes of Wawel Castle. .Apartment is soundproofed and features free WiFi, a flat-screen TV and a coffee/tea maker. In-room dining is convenient with amenities like a kitchenette and room service. Nice touches to enhance your stay include slippers and free toiletries. A fridge, free local calls and in-room massages are also available. Housekeeping is not available. .This business-friendly apartment building offers free WiFi in public areas, concierge services and express check-in. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle.
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What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 2 min walk - 0.2 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 5 min walk - 0.4 km

Getting around

  • Kraków Główny Station - 17 min walk
  • Łagiewniki Station - 20 min drive
  • Kraków (KRK-John Paul II - Balice) - 28 min drive

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪Wódka - ‬2 min walk
  • ‪eHerbaty - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Novum House Tomasza

Apartment with kitchenette, 3-minute walk to Main Market Square
Novum House Tomasza offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Novum House Tomasza also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star Kraków apartment is smoke free.

  • 1 guestroom or unit
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Air-conditioned accommodation at this apartment offers laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star apartment has kitchenettes with fridges and kitchenware and utensils. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Kraków apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Shared microwave
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: PLN 50 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 4 floors
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Renovations and closures

The property will be renovating from 10 December 2025 to 2 January 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the apartment will make every effort to minimise noise and disturbance.

Access methods

Key retrieval, private entrance

Pets

  • Pets: PLN 50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 99 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

4 Walls Novum House Apartment Krakow
4 Walls Novum House Krakow
4 Walls Novum House
Novum House Tomasza Apartment Krakow
Novum House Tomasza Apartment
Novum House Tomasza Krakow
Novum House Tomasza Kraków
Novum House Tomasza Apartment
Novum House Tomasza Apartment Kraków

Frequently asked questions

What is the cancellation policy at Novum House Tomasza?

Novum House Tomasza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Novum House Tomasza have a pool?

No, this apartment doesn't have a pool.

Is there a free airport shuttle available at Novum House Tomasza?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Novum House Tomasza?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Novum House Tomasza?

Furry friends are welcome at Novum House Tomasza, with food and water bowls on offer.

Novum House Tomasza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 82 reviews
Rating 8 - Good. 37 out of 82 reviews
Rating 6 - Okay. 11 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 4 out of 82 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, room comfort
Easy walking distance into centre of old town, some very nice cafes and bars right on the street next to property but very peaceful neighborhood. There are 5 flights of stairs to walk up with no elevator but it's good to walk off all the pierogi and beer.
Stayed 5 nights in Oct 2025

8/10 Good

Kathleen e

Liked: Cleanliness, room comfort

Be prepared for the many stairs!

Once you climb the many many stairs, it is a good place to stay. The location is excellent. It is quiet and clean.
Stayed 4 nights in Sep 2025

2/10 Terrible

Nils

Liked: Cleanliness

AI at its worst

They use AI bot to respond to you even if you call. I wanted to leave my luggage but there was no key in the key box. I called 10 times it was always said somebody is being notified und will call or show up at the premise. Nothing happened. Plus you have to climb 100+ stairs with your full luggage as no elevator exists thru a rather disgusting and run down stairways. Since they have a kitchen in the hallway to your room you will be waken up by the noise if someoene prepares their breakfast, really fun when this happens 6 am...
Stayed 3 nights in Sep 2025

8/10 Good

Hayley

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Lauren

Entrance access difficult.

I can't review the property itself because I was unable to get in and we had to stay somewhere else. Most of this is likely due to my own stupidity, and lack of computer knowledge, but they did not send me the information to get into the unit until I was already gone. They could at least put their phone number on the building door or something. I did not take my phone with me because it is old and doesn't work well in foreign countries but it's tiny. Can't replace it. Black comedy of errors, and expensive. Make sure you have entrance info before you get on the plane or cancel the reservation.
Stayed 3 nights in Jun 2025

2/10 Terrible

Justin, Calgary

Never got a code for the lockbox. Couldn’t get through to the 24/7 helpline number. Had to purchase another place to stay. AFTER we booked and paid for another place to stay, we had someone else call with a Polish number and they got through the helpline. It seems only people will a Polish phone number can actually connect to Novum House helpline. Very unfortunate and frustrating to be left stranded.
Stayed 3 nights in Jul 2025

8/10 Good

Claire

Liked: Cleanliness, room comfort

Lovely room, check in not easy

Lovely apartment in a run down building, this is to be expected in Krakow. Ignore the state of the building as you enter as the room is absolutely lovely. I was not a fan of the AI phone system, I had to ring the property as they sent all the details in Polish. Check in was very confusing but once I received my email in English it was easy to follow instructions for getting into the room.
Stayed 1 night in Jun 2025

10/10 Excellent

A

Liked: Cleanliness, room comfort
Great place, great location, just be aware it is 5 floors up without a lift.
Stayed 6 nights in May 2025

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and well serviced.. Great location just off the square and with plenty Bars, Cafes etc around…Just beware of the stairs as has no lift and is quite a climb…
Stayed 4 nights in May 2025

10/10 Excellent

stephen

Travelled with group

Great

It was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, room comfort

Perfect stay to be in the centre of the action

Amazing apartment just a stone throw away from the main square. Perfect spot to be right in the centre of where all the bars and restaurants are. We walked everywhere from here and was perfect for us. There’s not a lift so there’s a lot of steps to get up to the apartment but that’s just a minor when the apartment itself was so perfect. We were lucky enough to have had a balcony so had a lovely view of the top of the rynek glowny.
Stayed 3 nights in Oct 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location close to everything in the old town market Square. Lots of stairs but we knew that was what we signed up for. The instructions to find the apt and how to get in were a little confusing and we were not sent the email with our lockbox code as stated in the reservation. We ended up calling and it was rectified. Room is small (like a one bedroom out of an entire apartment) but very clean and modern. Bathroom shower was nice but not very practical or private because it was all glass windows. The only issue we had was that our room door would not lock properly so many of the days we had to sleep or leave everything in the room unlocked which was a bit unnerving. Overall it's a beautiful location close to everything, waking distance.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and well priced only downside is the 5 story hike to get to the room as there is no lift. It is nice and quiet well maintained and staff are very friendly and communicate with any issues.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great stay

Had a fantastic stay. Bed was comfortable and they had all we needed. Fantastic location
Stayed 5 nights in Jun 2023

8/10 Good

Caitlyn

Liked: Cleanliness

Overall good

This property is in a perfect location and good room. Room 502 has an all glass bathroom. It’s stupid if you want to have the window open and go in the shower everyone in the complex will be able to see you and if someone knocks on the door will be able to see straight into the bathroom. *BE CAREFUL OF THE STEPS* I know on the add it states there is no lift however there is 9 flights of stairs which can be tricky when you’ve had a drink haha however apart from this was great
Stayed 3 nights in May 2023

10/10 Excellent

VIKTOR, AUSTIN

Liked: Cleanliness, property conditions & facilities
Great location, clean secure place
Stayed 1 night in May 2023

6/10 Okay

Beata

Liked: Cleanliness, staff & service, property conditions & facilities

Put on your climbing shoes

The room itself was amazing in cleanliness, comfort of the bed and futuristic-looking glass bathroom, well equipped. But it is on a very high 5th floor with no elevator, so unless you have a light overnight bag with your pjs and toothbrush, you’ll be sweating hauling your bags up that stairwell. And on a Saturday night it might not be a pleasing climb if someone before you didn’t make it to the nearest loo. Overall a great room for strong young trekkers. View of rooftops around the autumn trees was nice and it was a pleasantly quiet room.
Stayed 1 night in Oct 2019

4/10 Poor

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Apartment is on fith floor, no elevator.

Stayed end of September 2019 for four nights. The airport shuttle run is extra cost (that wasn't clear on the website, just advertised as one of the amenities). But do use the shuttle run organised by Novum Hotel reception as it was faultless in every way. Comfortable, on-time and priced correctly. The apartment... Lovely to stay in. You will be in one of four rooms that has its own shower room and toilet. There is a corridor where all four rooms congregate with additional tea making facilities etc. The most important part: The apparent is on the fifth floor with no lift. That means you will be walking up approximately 108 steps to get to your room. There are no amazing views over the city as the windows point inwards to a large courtyard. If you can live with walking up and down the stairwell then you won't have any complaints about staying here. It is minutes from the Market Square and you are right on top of places to eat and drink. Lastly: Go to Krakow. Wherever you choose to stay, just go to Krakow. It is stunning. The Market Square illuminated in the evening is a true delight. You will enjoy your time here. Alex (37)
Stayed 3 nights in Sep 2019

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

As others have said, it is a long climb. The apartment is on the top floor. It is very nice and clean and bonus, has a washer/dryer combo and wi-fi. There is a small kitchen with a refrigerator and stove but no oven. The biggest problem we had was no air conditioning. It was hot when we were in Poland. Since it is the top apartment it gets more heat during the day. The comfort level with the windows open wasn't bad and there is a fan in the room, but there is a lot of neighborhood noise which you would not hear with the windows shut. In any other time than summer this place would be great or just bring some earplugs. It is walking distance from the train/bus station and a huge shopping center. When you walk outside you are in old town. There are 24 hour stores nearby to get food and drinks. The location and price are excellent.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stairs to the property was a problem about 12 flights before you got to yr studio once you finally got to the 5th floor studio was brilliant everything you could need immaculate bed was so comfy the staff had thought of everything right down to sewing kit first aid every toiletries you’d need iron ironing board perfect location (just the stairs)
Stayed 4 nights in Apr 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to get to but worth it

Once you get up the 5 flights of stairs the rooms are fantastic we will book again
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Sheona, Edinburgh, Scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was an excellent little apartment for two people, lovely and warm, lots of little things you dont get in apartments, like tea, coffee slippers iron and board. hoover , washing machine to name a few,, only dislike was the stairs, 4 flights.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean & had everything we needed. Wasn’t so keen on the glass bathroom, would habe preferred a curtain that went all the way around so one of us could still go out the door without neighbours potentially seeing you shower etc. Would use again despite that.
Stayed 3 nights in Nov 2018

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and did a great job of making sure we had everything we needed for a comfortable stay.
Stayed 5 nights in Nov 2018