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Novotel Krakow Centrum

4.0 star property
Upscale riverwalk hotel near National Museum

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Photo gallery for Novotel Krakow Centrum

Sauna, body treatments, hot stone massages, body scrubs, facials
Meeting facility
Standard Room, 2 Single Beds
Breakfast, lunch, dinner served; international cuisine
Gym
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105
  • Popular LocationWawel Castle12 min walk
  • Popular LocationICE Krakow Congress Centre13 min walk
  • Popular LocationMain Market Square14 min walk
  • AirportKraków (KRK-John Paul II - Balice)19 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
AC Hotel by Marriott Krakow
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (270)
The price is AU$216
for 1 night
includes taxes & fees
30 May - 31 May
AC Hotel by Marriott Krakow

About the area

Kraków

A family-friendly stay in the heart of Kraków awaits you at Novotel Krakow Centrum. Within just a 15-minute stroll, you'll find National Museum and Wawel Castle. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages and mani/pedis along with access to the sauna. The restaurant, Novo Square, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the marina, gym and sauna as well as access to kayaking. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Buffet breakfast is available at weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Kraków City Centre hotel include ICE Krakow Congress Centre and Main Market Square.

What's nearby

  • Wawel Castle - 12 min walk
  • ICE Krakow Congress Centre - 13 min walk
  • Main Market Square - 14 min walk
  • St. Mary's Basilica - 16 min walk
  • Oskar Schindler Factory - 6 min drive

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 19 min drive

Restaurants

  • Zaczyn - 2 min walk
  • Wiślany Ogród - 18 min walk
  • Salvator Espresso Bar - 2 min walk
  • Golonkarnia - 4 min walk
  • Bar Flisak - 1 min walk

About this property

Novotel Krakow Centrum

Upscale riverwalk hotel near National Museum
Novotel Krakow Centrum offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1572 square feet (146 square metres) and includes a conference centre. A fitness centre, a sauna, and a library are also featured at the family-friendly Novotel Krakow Centrum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1572 sq ft of conference space
  • 146 sq. m of conference space
  • Built in 1992
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Krakow Centrum offers 198 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (PLN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo Square

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,572 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per accommodation, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: PLN 80 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

What is the cancellation policy at Novotel Krakow Centrum?

Novotel Krakow Centrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Krakow Centrum?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Novotel Krakow Centrum on 2 June 2024 start from AU$145.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Krakow Centrum?

Yep, Novotel Krakow Centrum has a covered self car park for PLN 80 per day.

Is there a spa on site at Novotel Krakow Centrum?

Yep, there is an onsite spa at Novotel Krakow Centrum. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Novotel Krakow Centrum have a pool?

Novotel Krakow Centrum has an indoor pool.

Is Novotel Krakow Centrum family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free extra beds in the guestrooms, it's no surprise that Novotel Krakow Centrum is a hit with families.

Does Novotel Krakow Centrum serve breakfast?

Yep, buffet breakfast is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Krakow Centrum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Krakow Centrum?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Krakow Centrum?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Novotel Krakow Centrum?

Furry friends are welcome at Novotel Krakow Centrum, with food and water bowls on offer.

Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1000 reviews" "
Rating 8 - Good. 356 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A regular Novotel
Location is connected to the old town, although not most convenient for pedestrians. Probably best if you come by car though. It is a conference hotel after all. Long check-in: no staff at the counter, waited for two minutes until a bar staff, who had a bill to deposit, called a person across in the back office. Executive room is large and comfy, as well as clean. TV was not working (no signal on any TV channel, and the built-in YouTube app was “not available”).
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for city break
Lovely hotel close to the old town. Pool and gym were great. Friendly staff. Very clean room, comfortable beds.
Stayed 4 nights in Jan 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year Stay
Great hotel 15 min walk to old town.swimming pool was lovely with loads of beds for relaxing. Large and clean rooms
Stayed 4 nights in Dec 2023

8/10 Good

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was very clean as was the lobby and restaurant. Would have been nice to have a self service laundry area.
Stayed 2 nights in Dec 2023

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service, room comfort
We stayed 3 nights. The pros: the hotel staff were nice, the breakfast is very good and there is a play area for children my 5yr old loved. The cons: I booked this hotel for 2 reasons - the pool and the location on a tram line direct to the old town. The pool was closed for the duration of our stay and the tram line is under construction for probably the next year. Also, the rooms are dated and we received badly stained towels (like with obvious blood stains). So not a good stay overall. We would not book this hotel again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Erika

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, looks new, centrally located only a 5 minute walk to the castle and the river and a 10 min walk to city historic centre, the personnel at the reception is very friendly and helpful, breakfast is good, many options to choose from, the bar was very nice to come back to after a busy day of sightseeing. Water dispenser in every floor is amazing a great plus not many hotels provide. The kids enjoyed the pool and I hope the next time we visit we can book a massage at the spa. Overall we had a great stay and will come back again if visiting Krakow.
Stayed 4 nights in Nov 2023

10/10 Excellent

Huz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Very good stay. Great location too
Stayed 3 nights in Nov 2023