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Hotel Wentzl

4.0 star property
Hotel with 2 restaurants, steps from Main Market Square

Photo gallery for Hotel Wentzl

Daily buffet breakfast (PLN 50 per person)
Bicycling
Deluxe Double or Twin Room
Staircase
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Rynek Glowny 19, Kraków, Lesser Poland, 31-008
  • Place, Main Market Square
    ‪1 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪2 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Kraków

Hotel Wentzl puts you in the heart of Kraków, steps from Main Market Square and within a 15-minute stroll of Wawel Castle. Highlights at this boutique hotel include 2 restaurants and in-room free WiFi. .The restaurant, DaPietro, serves Italian cuisine. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of an airport shuttle. .In proximity to this 4-property class Kraków Old Town hotel you'll find Wieliczka Salt Mine.

What's nearby

  • Main Market Square - 1 min walk - 0.0 km
  • Royal Road - 1 min walk - 0.0 km
  • Cloth Hall - 2 min walk - 0.2 km
  • St. Mary's Basilica - 2 min walk - 0.2 km
  • Wawel Castle - 11 min walk - 0.9 km

Getting around

  • Turowicza Station - 8 min drive
  • Kurdwanów P+R Station - 9 min drive
  • Kraków (KRK-John Paul II - Balice) - 22 min drive

Restaurants

  • ‪Wierzynek - ‬1 min walk
  • ‪Szara Gęś - ‬2 min walk
  • ‪Sukiennice Restauracja - ‬1 min walk
  • ‪Rynek Główny - ‬2 min walk
  • ‪Szara Resto&Bar - ‬2 min walk

About this property

Hotel Wentzl

Hotel with 2 restaurants, steps from Main Market Square
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Hotel Wentzl.

This 4-star Kraków hotel is smoke free.

  • 18 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Wentzl offers 18 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels and video game consoles. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 90 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 50 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • DaPietro
  • Restauracja Wentzl

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 50 per person
  • Airport shuttle fee: PLN 110
  • Airport shuttle fee per child: PLN 110
  • Nearby parking fee: PLN 90 per day (722 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Wentzl
Hotel Wentzl Krakow
Wentzl
Wentzl Hotel
Wentzl Krakow
Wentzl Hotel Krakow
Wentzl Hotel Krakow
Hotel Wentzl Hotel
Hotel Wentzl Kraków
Hotel Wentzl Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Wentzl?

Hotel Wentzl offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Hotel Wentzl family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Wentzl is a hit with families.

Does Hotel Wentzl serve breakfast?

You bet, buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Wentzl?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Wentzl?

Yep, you can grab a meal at Hotel Wentzl's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hotel Wentzl?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Wentzl Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 478 out of 612 reviews
Rating 8 - Good. 113 out of 612 reviews
Rating 6 - Okay. 14 out of 612 reviews
Rating 4 - Poor. 5 out of 612 reviews
Rating 2 - Terrible. 2 out of 612 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Gepke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, right in the city center or Krakow. We were extremely pleased.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrey

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great location room and views. Big smell of trash of sewage in the elevator. Don’t feel it in the room.
Stayed 4 nights in Aug 2025

4/10 Poor

Annmarie

Stayed 2 nights in Jul 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property with excellent location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great breakfast. Staff very helpful. Good hotel in a very historic building
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've been traveling through Europe for the last two weeks, and we Spent 3 incredible nights at Hotel Wentzl in Krakow. This was by far our favorite hotel to date. The staff was incredibly friendly and helpful; the room was clean, spacious, had a beautiful balcony overlooking the square, and the air conditioner worked excellently (a huge factor during a heat wave!). I couldn't recommend this hotel more. It is in a perfect location. Also, its attached restraurant was fabulous as well!
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 3 nights. Reception very helpful with organising trips and transfers to the airport. Nice room overlooking the square.
Stayed 3 nights in Jun 2025

10/10 Excellent

TOYOKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent view and center of the old town
Stayed 1 night in May 2025

10/10 Excellent

Christopher Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position and a wonderful view of the square
Stayed 2 nights in May 2025

6/10 Okay

Allison

Liked: Staff & service
The location could not be beat. Our room was very tired-very old bedspread, rug not so clean, curtains worn and thread-bare. I paid for a larger room with extra sitting space. While I appreciated the extra space, the furniture was too uncomfortable to sit on. The bed was hard as a rock and the pillows old and lumpy. The bathroom was very nice. To be fair to the hotel, while someone was cleaning another (smaller, less expensive room) I peaked in and it looked nicer than mine. More light. My room was very dark. The view from our room was great. I could deal with the dated, tired aspect of the hotel but when I kept rolling off of the very hard bed and couldn't get comfy on the pillows I realized I had made a poor choice. Like I said, location could not be beat.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous views and great service.

Incredible views from our window overlooking the old town square and church tower. The staff were friendly and helped us several times, including providing a breakfast when we left before breakfast hours. The breakfast was nice with cooked options. Room (35) was comfortable and quiet when windows were closed. Bed was comfortable and there was plenty of seating available. Easy to walk to main sights from hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay at Hotel Wentzl. Staff very courteous, food in hotel restaurant excellent. Excellent location, right on the main square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly central
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Adequate stay.

We had a perfectly adequate stay but the hotel is very tired in its decor and attention to detail. Breakfast service was surly. Coffee machine at breakfast did not work 2 of the 3 mornings. Lovely setting on the main square. Staff could have had so much more engagement with customers.
View from our window
Deluxe room
Stayed 3 nights in Mar 2025

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

magda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views of Krakow Old Town

Stunning views of Krakow from your bedroom window. Pleasant stay as always
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Wentzl, Krakow

Small hotel with attentive, friendly, and very helpful reception staff. The breakfast was very good, with variety to suit varying tastes. Taxi service was late for airport pick up and also late for the return journey, but drivers were informative and friendly. All spoke good English.
Stayed 2 nights in Dec 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel with super helpful and friendly, beautiful views, great location and tasteful decor. Top notch!!
Stayed 2 nights in Dec 2024

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit to Krakow and the hotel could not have been in a more convenient central location right on the main square. The reception staff could not have been more kind and helpful. View from the bedroom window was spectacular over the main square
Stayed 3 nights in Dec 2024