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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków with a 24-hour front desk

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Deluxe Double Room
Deluxe Double Room
Restaurant
Standard Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is AU$157
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Cloth Hall
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | Bathroom

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel Unicus Palace Old Town - Destigo Hotels. Within a 5-minute stroll you'll find Main Market Square and Wawel Castle within a 20-minute walk. Highlights at this hotel include in-room free WiFi and heated floors. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, a porter/bellboy and luggage storage. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Kraków Old Town hotel you'll find Wieliczka Salt Mine.

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Royal Road - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 3 min walk - 0.3 km
  • Kraków Barbican - 5 min walk - 0.4 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • Kraków (KRK-John Paul II - Balice) - 35 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel in Kraków with a 24-hour front desk
As a guest of Hotel Unicus Palace Old Town - Destigo Hotels, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Hotel Unicus Palace Old Town - Destigo Hotels also features room service (during limited hours), a porter, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 36 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Hotel Unicus Palace Old Town - Destigo Hotels offers 36 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Free Wi-Fi
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The price is AU$220
includes taxes & fees
6 Jan - 7 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 99 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on 7 Jan 2026 start from AU$156.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Unicus Palace Old Town - Destigo Hotels?

Yep, Hotel Unicus Palace Old Town - Destigo Hotels has a self car park for PLN 120 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes Hotel Unicus Palace Old Town - Destigo Hotels a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Unicus Palace Old Town - Destigo Hotels.

Does Hotel Unicus Palace Old Town - Destigo Hotels serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Unicus Palace Old Town - Destigo Hotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Unicus Palace Old Town - Destigo Hotels?

Cats and dogs are welcome at Hotel Unicus Palace Old Town - Destigo Hotels, with food and water bowls on offer.

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 199 out of 237 reviews
Rating 8 - Good. 29 out of 237 reviews
Rating 6 - Okay. 5 out of 237 reviews
Rating 4 - Poor. 3 out of 237 reviews
Rating 2 - Terrible. 1 out of 237 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were renovations being carried out which was noisy but apart from that we would definitely return. Clean and great choice for breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew H, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very convenient location.
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.
Stayed 3 nights in Aug 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel es un hotel situado en una casona y que modificaron con muy buen gusto el cuarto era grande ya que tenía dos habitaciones y dos baños. Pero sobre todo el personal fue muy amable y servicial. Se encuentra ubicado a dos cuadras de la plaza principal llena de vida y variadas opciones para comer.
Stayed 3 nights in Aug 2025

10/10 Excellent

Firlian L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 1 night in Aug 2025

10/10 Excellent

Gilda, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
"Friendly staff, perfect location, and even more beautiful than the photos on Expedia. Truly a 5-star experience!"
Stayed 1 night in Aug 2025

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s a lie that they have room service. They do not. I don’t know what kind of 5 star hotel doesn’t have room service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cathlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rudyphel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Memorable Stay

I had an absolutely wonderful experience at this hotel. The location is perfect—right in the heart of the old town, with everything just a short walk away. The free breakfast exceeded expectations, offering a great variety of fresh and delicious options each morning. It was the perfect start to each day. What truly made the stay special was the staff. Every person I interacted with was warm, welcoming, and genuinely helpful. Their hospitality made me feel right at home. My room was beautifully decorated, with a luxurious feel throughout. The gold accents and fixtures added an elegant, regal touch that made the space feel extra special. Every detail, from the lighting to the furnishings, was thoughtfully designed and created a truly upscale atmosphere. I would absolutely stay here again and highly recommend it to anyone looking for comfort, style, and top-notch service.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Traveler

This hotel exceeded my expectations. It is nestled in the perfect part of the square and is walking distance to a lot of things! It was clean and kept clean throughout my stay. As a solo traveler I value safety and I felt completely safe. Very cute decor in the room as well. The hotel gave me traditional mixed with contemporary in the best way possible
Stayed 6 nights in Jul 2025

4/10 Poor

Anita

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christipher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location and quality

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Old Town

Very good position
Stayed 1 night in Jul 2025

10/10 Excellent

Neill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel in the old town with easy walking access to restaurants and bars.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent great location and next to loads of lovely restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Leo

Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 1 night in Jun 2025