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Hotel Unicus Krakow Old Town - Destigo Hotels

4.0 star property

Photo gallery for Hotel Unicus Krakow Old Town - Destigo Hotels

Front of property – evening/night
Deluxe Double Room
Reception
Premium Double Room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$187
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
ul. Sw. Marka 20, Kraków, Lesser Poland, 31 020
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Premium DBL Room

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

View from room

Double Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Kraków

Hotel Unicus Krakow Old Town - Destigo Hotels places you in the centre of Kraków, within a short 5-minute stroll of Main Market Square and St. Mary's Basilica. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .Enjoy the gym and sauna. Business travelers can take advantage of a meeting room, conference space, and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 4-property class Kraków Old Town hotel include Kraków Barbican and Cloth Hall.

What's nearby

  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 5 min walk - 0.4 km
  • Wawel Castle - 17 min walk - 1.4 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 36 min drive

Restaurants

  • ‪Trattoria Degusti - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Pijalnia Wódki i Piwa - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Unicus Krakow Old Town - Destigo Hotels

Hotel Unicus Krakow Old Town - Destigo Hotels offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Business amenities include a meeting room and limo/town car service. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Unicus Krakow Old Town - Destigo Hotels.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Built in 1548
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
Hotel Unicus Krakow Old Town - Destigo Hotels offers 35 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 85 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 75 for adults and PLN 38 for children

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1548
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 160.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 75 for adults and from PLN 38 for children
  • Airport shuttle fee: PLN 90 per room (one-way)
  • Nearby parking fee: PLN 85 per day (656 ft away)
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Hotel Unicus
Hotel Unicus Krakow
Unicus Hotel
Unicus Krakow

Frequently asked questions

What is the cancellation policy at Hotel Unicus Krakow Old Town - Destigo Hotels?

Hotel Unicus Krakow Old Town - Destigo Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Unicus Krakow Old Town - Destigo Hotels?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Unicus Krakow Old Town - Destigo Hotels on 1 Apr 2026 start from AU$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Unicus Krakow Old Town - Destigo Hotels serve breakfast?

Yeah, our visitors highly rate the buffet brekkie here! Served daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Unicus Krakow Old Town - Destigo Hotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Unicus Krakow Old Town - Destigo Hotels?

Yep, you can grab a meal at Hotel Unicus Krakow Old Town - Destigo Hotels's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Unicus Krakow Old Town - Destigo Hotels?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Unicus Krakow Old Town - Destigo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Blazej

Stayed 1 night in Oct 2025

6/10 Okay

Vrbo

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really well located hotel if you’re visiting Krakow and want to be in the heart of the action. There is a misleading sign for the “bar” which in fact is a casino where you have to register to get in - it takes ages. Didn’t have breakfast or eat at all so can’t comment on that. Room was a good size. Pillows super comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff good room and service great location, good value for the price
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Stayed 2 nights in Sep 2025

10/10 Excellent

ELAINE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
V clean/very central
Stayed 3 nights in Oct 2025

10/10 Excellent

Andy, Stockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to sites and eating and drinking. Attentive staff and really clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room with 2 twin beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for visiting all the attractions. The staff are excellent and made us feel very welcome
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to main square,comfortable and quiet room
Stayed 4 nights in Oct 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only a few blocks from the main square. The bed was comfortable and I loved the heated floors in the bathroom. However it did get a bit noisy sometimes. There are trumpets that go off a lot and they’re very noticeable early in the morning. I also had a bit of trouble finding the hotel because the sign hanging out the front said ‘Casino’ so I thought I was in the wrong place. Also there were 2 chairs in the room for some reason which made it a bit cluttered and sometimes awkward to access the mini fridge in the room
Stayed 4 nights in Oct 2025

10/10 Excellent

Catalino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the Hotel Unicus but was upgraded to the Hotel Unicus Palace. The service was excellent. The room was comfortable and plush. The breakfast was great, as well as the complimentary sweets and coffee in the evening. Many thanks!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just off the main square. The breakfast area was being renovated so unable to comment. I stayed for 3 nights so didn’t feel the room needed housekeeping. The bed was super comfortable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice room
Stayed 6 nights in Sep 2025

6/10 Okay

Richard William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location could not be better - right in the centre of Old Town. Breakfast is at a sister hotel just over the road at the Wyndham Hotel. I would say it was one of the best show of buffet breakfast I have ever enjoyed, the food, the variety and the staff all excellent. However, the carpets in the two rooms we stayed in at Unicus and in the corridor was probably as old as the hotel itself and very soiled not necessarily dirty but badly soiled with age - not something you want to walk on in bare feet. I would happily stay there again for it's convenient location and excellent breakfast but only when they have resolved the carpet issue.
Stayed 4 nights in Sep 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this brand

I don’t know. I was involuntarily moved to a hotel further away from where I needed to be with no explanation. I still don’t know why after I’ve checked out. The other hotel (Unicus Palace) was incredibly annoying, hot, loud, toiletries smelled like a bad body odor, the shower head would only point down at the wall due to poor quality fixtures. Would never stay there or any of their hotels again. Terrible stay with this brand. Terrible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been better!

Our stay was excellent! Perfect location comfortable room great shower. The best part was the awesome front desk staff! So helpful and knowledgeable and nice. 200% customer service. We'll be back!
Stayed 3 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

DENISE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025