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Hotel Sympozjum & SPA

4.0 star property
Art Deco hotel connected to the convention centre in Debniki with full-service spa

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Photo gallery for Hotel Sympozjum & SPA

Exterior
Front of property
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Reception
Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Kobierzynska 47, Kraków, Lesser Poland, 30-363
  • Popular LocationMain Market Square6 min drive
  • Popular LocationWawel Castle6 min drive
  • Popular LocationRoyal Road7 min drive
  • AirportKraków (KRK-John Paul II - Balice)19 min drive

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double or Twin Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

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About the area

Kraków

Hotel Sympozjum & SPA places you in the heart of Kraków, connected to the convention centre and 4 km (2.5 mi) from Main Market Square. Highlights at this Art Deco hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Kryształowe Spa can include hot stone massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Rozmaryn, is open for breakfast, lunch and dinner. Enjoy the Turkish bath/hammam and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Debniki hotel include Wawel Castle and Oskar Schindler Factory.

What's nearby

  • ICE Krakow Congress Centre - 3 min drive
  • Main Market Square - 6 min drive
  • Wawel Castle - 6 min drive
  • Oskar Schindler Factory - 7 min drive
  • Royal Road - 7 min drive

Getting around

  • Turowicza Station - 4 min drive
  • Kurdwanów P+R Station - 4 min drive
  • Kraków (KRK-John Paul II - Balice) - 20 min drive

Restaurants

  • Między Nami. Restauracja - 9 min walk
  • Costa Coffee - 4 min walk
  • Bar Ruczaj - 2 min walk
  • Industrialna - 8 min walk
  • Silver Dragon Asia Food - 4 min walk

About this property

Hotel Sympozjum & SPA

Art Deco hotel connected to the convention centre in Debniki with full-service spa
Hotel Sympozjum & SPA offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 5995 square feet (557 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at Hotel Sympozjum & SPA. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee.

This Art Deco Kraków hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5995 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2004
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sympozjum & SPA offers 80 accommodations with laptop-compatible safes and free newspapers. Televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Kryształowe Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 40 for adults and PLN 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rozmaryn

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,995 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Art Deco architecture
  • Building
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PLN 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 40 for adults and from PLN 20 for children
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Pet fee: PLN 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 50 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sympozjum
Hotel Sympozjum Krakow
Sympozjum
Sympozjum Hotel
Sympozjum Krakow
Sympozjum Hotel Krakow
Hotel Sympozjum SPA
Hotel Sympozjum & SPA Hotel
Hotel Sympozjum & SPA Kraków
Hotel Sympozjum & SPA Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Sympozjum & SPA?

Hotel Sympozjum & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Sympozjum & SPA?

Onsite parking is limited.

Is there a spa on site at Hotel Sympozjum & SPA?

Yep, Kryształowe Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Hotel Sympozjum & SPA serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Sympozjum & SPA?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Sympozjum & SPA?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Sympozjum & SPA?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sympozjum & SPA?

Furry friends are welcome at Hotel Sympozjum & SPA, with food and water bowls on offer.

Hotel Sympozjum & SPA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 108 reviews" "
Rating 8 - Good. 49 out of 108 reviews" "
Rating 6 - Okay. 24 out of 108 reviews" "
Rating 4 - Poor. 9 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Bobby

Stayed 2 nights in Nov 2022

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice clean, comfortable room. Very reasonable price.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.
Stayed 4 nights in Dec 2019

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful
Stayed 3 nights in Nov 2019

6/10 Okay

Teresa

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all nice, hotel very clean and a very good breakfast.
Stayed 3 nights in Oct 2019

6/10 Okay

Christine, Wigan, Uk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Dated and drab. Breakfast was excellent. Didn’t get to try the facilities ie swimming pool or spa because we were moved to another hotel for our last night. Apparently they have done this before. Disrupted our break, new hotel knew nothing of our transfer and made us wait over an hour whilst they sorted it out. It was further out of the city, in fact double the taxi fare. However, was nearer the airport. I wouldn’t stay at the symposium again, and would look for somewhere nearer the city centre.
Stayed 3 nights in May 2019

2/10 Terrible

Neil T, London, UK

Disliked: Staff & service, property conditions & facilities
Very poor level of facilities
I chose this hotel as it looked comfortable, with good facilities (spa, pool, etc) to help me relax during my stay in Kraków, which was for business purposes. It is located inconveniently, very far from the old town centre in an area with no restaurants, but I was aware of this when I booked. I would urge any potential guest to consider the following before choosing this hotel: - The swimming pool is tiny, you can barely do more than sit in it - Pool and spa are unavailable in the morning, and the service was surly - The restaurant has a v limited menu and closes at 9pm - The bar closes at 10pm - Wifi only works on the ground floor, not in the rooms - No tea/coffee making facilities in the room - Antiquated cathode ray tube TV with few channels, none in English (I got by with Spanish) Sadly this was a very disappointing experience, the first time this has happened with Expedia.
Stayed 2 nights in Sep 2017

6/10 Okay

Boris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The rooms need some improvement
It has four stars, but we did not expect it to be different than a three-star hotel considering the price. The look and feel of the hotel was good (although a little old) and the staff was friendly and helpful. The hotel had some serious flaws, though. The air-conditioning did not work. Even though it was March the room was constantly too hot so we had to have the window open during the night. One reason for us to book this hotel was the sound-proofed rooms, but that does not help with an open window and a large road outside. There were no tea-making facilities, which I think a hotel of this class should have. The executive do rooms have this. The breakfast could be improved by adding more varieties of fresh fruits. When we were there they had only apples and one day also clementines. The menu in the rooms was outdated so the dishes mentioned there did not always exist anymore. Also the prices and details about the massages in the spa were out of date. We booked a foot massage but it turned out to be both much shorter and much more expensive than it said in the papers in the room. The hotel is a bit outside of the city center. It is easy to get to town using trams. We used buses and trams to get to/from the airport (it took 60-80 mins) (I think the hotel offers a shuttle service also, but we did not use that). The area around the hotel felt safe and the large Tesco 5 min away was convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort