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Downtown Kraków

3.0 star property
Hotel with a 24-hour front desk, a short walk to Main Market Square

Photo gallery for Downtown Kraków

Superior Triple Room
Reception
Restaurant
Exterior
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Ul. Zamenhofa 14, Kraków, Lesser Poland, 31-025
  • Royal Road
    ‪2 min walk‬
  • Main Market Square
    ‪9 min walk‬
  • Wawel Castle
    ‪19 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
2 bathrooms
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room

1 bedroom, premium bedding, minibar, desk

Economy Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Triple Room

1 bedroom, premium bedding, minibar, desk

Economy Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Economy Double Room

1 bedroom, premium bedding, minibar, desk

Economy Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

1 bedroom, premium bedding, minibar, desk

Economy Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
2 bathrooms
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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4.7 out of 5, Exceptional, 468 reviews
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About the area

Kraków

Downtown Kraków puts you in the heart of Kraków, within just a 10-minute stroll of popular attractions like Royal Road and Main Market Square. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include laundry facilities, express check-in and express check-out. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Kraków City Centre hotel include Oskar Schindler Factory and Wawel Castle.

What's nearby

  • Royal Road - 2 min walk - 0.2 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 9 min walk - 0.8 km
  • Wawel Castle - 19 min walk - 1.6 km

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 14 min walk
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Chimney Cake Bakery - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kocia Kawiarnia Kociarnia - ‬3 min walk
  • ‪KFC - ‬4 min walk

About this property

Downtown Kraków

Hotel with a 24-hour front desk, a short walk to Main Market Square
As a guest of Downtown Kraków, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Downtown Kraków also features express check-in, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

  • 30 guestrooms or units
  • 4 levels
  • 2 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • 1 conference room
Downtown Kraków offers 30 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Polish

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Polonia Hotel

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 230 reviews
The price is AU$118
includes taxes & fees
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Polonia Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 80 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 80 (one-way)
  • Nearby parking fee: PLN 60 per day (33 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexander II Krakow
Hotel Alexander II
Hotel Alexander II Krakow
Hotel Alexander II

Frequently asked questions

What is the cancellation policy at Downtown Kraków?

Downtown Kraków offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Downtown Kraków?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Downtown Kraków?

Check-in begins at 2:00 PM. Check-out time is noon.

Downtown Kraków Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 122 out of 427 reviews
Rating 8 - Good. 196 out of 427 reviews
Rating 6 - Okay. 79 out of 427 reviews
Rating 4 - Poor. 19 out of 427 reviews
Rating 2 - Terrible. 11 out of 427 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Stayed 3 nights in Mar 2025

8/10 Good

Amy Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Stayed 3 nights in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Next to a train line which I believe ran most of the night. Air ventilation in shower room was not working. It’s a 3 star hotel so you get what you pay for
Stayed 3 nights in Dec 2024

10/10 Excellent

Joe

Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Yeah good trip
Stayed 2 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Stayed 1 night in Sep 2024

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Stayed 7 nights in Jul 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants. Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window. Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Stayed 4 nights in Jun 2024

10/10 Excellent

Anna, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located on the railway line and was clean and well looked after.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel, with a good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Qi

Good breakfast and friendly staff
Stayed 2 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was not as quiet as I would like but not too bad.
Stayed 1 night in Jan 2024

10/10 Excellent

Amine

Travelled with group
Liked: Amenities
Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.
Stayed 3 nights in Jun 2023

8/10 Good

Mariia

Stayed 1 night in Jul 2023

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre hotel

Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.
Stayed 2 nights in Apr 2023

10/10 Excellent

Irene

Stayed 1 night in Jan 2023

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022